• Solved

'Import from a File' button in the Passwords tab does not work

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' optio… (read more)

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' option in the drop down menu of the Logins and Passwords tab. After following a guide that instructed to set signon.management.page.fileImport.enabled to true in the about:config page, the option appeared. However, the said option is unresponsive to any clicks. The drop down menu simply closes once the option is selected, without any other reaction.

I'm not sure if this is a related problem but I am also unable to use the Import Wizard that appears on performing Alt+F and choosing 'Import From Another Browser...' The Import Wizard window only appears with a message that says "No programs that contain bookmarks, history or password data could be found."

Firefox browser version: 103.0.2 (64-bit) OS: Ubuntu 22.04 (64-bit) Windowing System: Wayland

Funnily enough, the 'Browse..' button for adding images under this support question doesn't work either.

Asked by Fuzzy 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Firefox restores tabs each time I restore the browser, setting is not turned on

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have t… (read more)

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have the "Open previous windows and tabs" setting enabled. Is there a way to stop Firefox from loading these tabs each time I open the browser?

I'm using Firefox 103 on KDE neon 5.25.

Asked by logicalwillow 19 hours ago

Answered by jscher2000 - Support Volunteer 17 hours ago

  • Solved

How to save inactive tabs to desktop

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, b… (read more)

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, but I never asked for. Now when I have time to deal with them, I have tried multiple ways to bring them to my computer or bookmark them from my phone, but nothing seems to work. It doesn't seem like there is much of anything that you can do with inactive tabs even if you share them to your desktop.

It is my understanding from trying to research this, that the Collections you create on your phone are not synced to my Firefox account so that doesn't seem helpful. Is there an extension that could solve this for me? It doesn't work to try to bookmark them from my phone because they don't show up in my desktop bookmark folder that I assigned.

The thing that has worked best so far is to Share my tabs to a temporary folder [Phone Inactive Tabs] on my desktop then search (for example: recipe) then open some in tabs and bookmark them. However, after I have categorized them into the proper bookmark folder (Food/Recipes), they disappear from that folder when I try to delete them from my temporary folder. It does the same thing if I save tabs into OneTab first.

Can someone please help me so that I don't lose years of things that I really want to keep? I would appreciate it! It would be helpful if I could even share all my inactive tabs (or even URLs) into a folder on my desktop so that I could search and bookmark them at a later time without it deleting all that work. Thanks in advance!

Asked by Kathy 20 hours ago

Answered by jscher2000 - Support Volunteer 16 hours ago

  • Solved

Videos not working

After few hours of using Firefox, sometimes I could not play videos on any websites (such as Youtube, etc). Restarting Firefox or Windows could fix the issue, but then it… (read more)

After few hours of using Firefox, sometimes I could not play videos on any websites (such as Youtube, etc). Restarting Firefox or Windows could fix the issue, but then it randomly happen again and again after a long usage of Firefox for few hours.

Is there any idea to fix this problem?

Asked by goodgbb 2 days ago

Answered by Dropa 1 day ago

  • Solved

Thunderbird gives a notification beep every hour?

My instance of tbird makes a little chirp sound every hour. I cannot figure out why. It is the same sound I hear if a reminder notification is raised. The timing of the c… (read more)

My instance of tbird makes a little chirp sound every hour. I cannot figure out why. It is the same sound I hear if a reminder notification is raised. The timing of the chirp is one hour from whenever tbird was launched. There is nothing I see listed in the calendar that could cause it. Can someone tell me where to check to figure out what this is about and get rid of the chirp?

Asked by sparrowtwo 2 weeks ago

Answered by sparrowtwo 17 hours ago

  • Solved

Thunderbird wants Yahoo login but my email is through Gmail

For the past few months, my Gmail arrives in Thunderbird, but Thunderbird does not allow me to send any emails. Instead, a Yahoo login pops up. I only use Gmail so I do … (read more)

For the past few months, my Gmail arrives in Thunderbird, but Thunderbird does not allow me to send any emails. Instead, a Yahoo login pops up. I only use Gmail so I do not understand why this is suddenly happening. I have checked my settings and cannot find the issue. Any ideas? Here are shots of my settings:

Asked by estherde 1 day ago

Answered by david 19 hours ago

  • Solved

Calendar: How do I change the color of the CURRENT highlight on a thunderbird calendar?

It's not on settings. I found this css code but don't know how one installs css for thunderbird. I got as far as opening the config editor on the calendar options. But… (read more)

It's not on settings. I found this css code but don't know how one installs css for thunderbird. I got as far as opening the config editor on the calendar options. But I don't see what entry it is.

Alternatively if I can change the weekend colors that would work well. They are nearly the same yellow as the CURRENT color.

https://support.mozilla.org/en-US/questions/1304213

Thanks!

Asked by curls3 1 day ago

Answered by david 1 day ago

  • Solved

Firefox(Non-snap) 104.0 crash on Ubuntu without logs for specific URL

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java There are no crash log… (read more)

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java

There are no crash logs generated either (checked in about:crashes) . Attaching a post-crash dialog screenshot

Asked by partha4u21 1 day ago

Answered by partha4u21 20 hours ago

  • Solved

Archiving GMAIL Leaves Messages on Server

Hello, I'm trying to archive old gmail messages to free up storage space. On my server settings, under "Message Archives", it says to keep messages in "Archives" folder … (read more)

Hello, I'm trying to archive old gmail messages to free up storage space. On my server settings, under "Message Archives", it says to keep messages in "Archives" folder on Local Folders. However, when I archive messages they remain on the server.

Interestingly, there are two inboxes listed under the gmail account: an "Inbox" and an "All Mail" folder. The archived messages do not appear in the "Inbox" folder on Thundebird, but they seem to be re-downloaded into the "All Mail" folder.

Am I missing a step to get Thunderbird to delete the old messages?

Many thanks! This is version 91.11.0 on Linux.

Asked by jdbrody 23 hours ago

Answered by david 20 hours ago

  • Solved

How to remove the add button from address bar?

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it … (read more)

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it just says uploading and not uploading anything from all my devices.

Asked by Amay 1 month ago

Answered by cor-el 1 day ago

  • Solved

Thunderbird 102.1.2: Saved Search folders display 0 results

I upgraded from Thunderbird 91.12.0 to 102.1.2 one week ago. Windows 10 21H2. I have many Saved Search folders. Since I upgraded when I click on any of them, no results (… (read more)

I upgraded from Thunderbird 91.12.0 to 102.1.2 one week ago. Windows 10 21H2. I have many Saved Search folders. Since I upgraded when I click on any of them, no results (messages) are listed. If I right-click any of them, and left-click 'Properties', against 'Select folders to search' it now states '0 folders chosen', which is unexpected. I can fix this by manually re-choosing the folders for each one, but this shouldn't be necessary.

I did make a backup of my Thunderbird profile before the upgrade. I tried restoring one of the *.msf files from this backup to see if that would resolve it for the one saved search folder...but no.

Has anyone else come across this problem, and/or know a solution?

Asked by Jimadine 1 day ago

Answered by Jimadine 1 day ago

  • Solved

After update to 102.1.2 folders/messages only appear in troubleshooting mode

Running 102.1.2 32 bit in WIN 7 PRO. After update folders/messages appear only after entering troubleshooting mode. Before eliciting troubleshooting mode, the folders a… (read more)

Running 102.1.2 32 bit in WIN 7 PRO. After update folders/messages appear only after entering troubleshooting mode. Before eliciting troubleshooting mode, the folders and messages panels are blank. Suggestions, please? Problem persists across reboot.

Asked by Johanus 1 week ago

Answered by Wayne Mery 1 day ago

  • Solved

Can't find the Gmail app so that online "mailto" links will open in Gmail

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situa… (read more)

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situation. Say I go to a website's Contact page and click the button to contact someone, a window appears and asks me what app I want to use to open the email. Gmail is my default email, and Firefox is my default browser, and I use Windows 10. When I open the window of options (see attached screenshot) to open the email, and I then click "Choose Other Application" (other than Firefox), I don't see the Gmail app anywhere. I then followed the directions in that link above to check my Windows settings, per its suggestion, which I did ... but in those settings, too, I got to a point where the directions no longer matched what I'm seeing on my screen. I didn't see the Gmail app anywhere. Could you let me know in simple layperson's terms how to open Gmail links in Firefox? I don't have a PhD in computer science, so please keep it very simple. Thanks in advance! Best wishes, Bill

Asked by BillSiever 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

AutoConfig Alert

Good morning, I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues o… (read more)

Good morning,

I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues on the web and found similar issues but solutions that were recommend online have not worked for us. Yes I have uninstalled Firefox completely and installed it from scratch. I know it has something to do with autoconfig file but not sure what exactly I'm looking for. Thanks.

Asked by Chase Cathey 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

When sending an email, I get duplicate copies in my sent folder.

I am very new to Thunderbird email program just started using it on August 15, 2022. My question is when I sent a message, I get a duplicate message in my sent folder. H… (read more)

I am very new to Thunderbird email program just started using it on August 15, 2022. My question is when I sent a message, I get a duplicate message in my sent folder. How can I prevent this from happening. I assume there a setting somewhere that I need to adjust.

Any help would be appreciated. So far so good with Thunderbird.

Joe

Asked by Joe 1 day ago

Answered by david 1 day ago

  • Locked

How can I transfer my bookmarksto Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in… (read more)

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

Asked by Erin 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

  • Solved

firefox and Ubuntu 22.04

Firefox unter ubuntu 22 hat keinen Zugriff auf die lokalen Dateien (z.B. /usr/share) Der 'open' auf '/usr' scheitert mit 'read'-Zugriffsrecht. Ganz egal, was in '/etc/app… (read more)

Firefox unter ubuntu 22 hat keinen Zugriff auf die lokalen Dateien (z.B. /usr/share) Der 'open' auf '/usr' scheitert mit 'read'-Zugriffsrecht.

Ganz egal, was in '/etc/apparmor.d/usr.bin.firefox' respektive in '/etc/apparmor.d/local/usr.bin.firefox' spezifiziert wird, das Zugriffsrecht für '/usr' ist immer 'read'.

Wie kann man auf die Dateien unter '/usr/share' zugreifen?

Mit freundlichen Grüßen

Thomas

Asked by thomas.rechsteiner 1 day ago

Answered by jonzn4SUSE 1 day ago