• Solved

I can't log out from a site using an old version of firefox. Impossible to get locked out anymore which would be important though!

Hi I have been using firefox on linux for a while without updating it. We are artsellers and I used to be able to log in and out of an artplatform without any problems. I… (read more)

Hi I have been using firefox on linux for a while without updating it. We are artsellers and I used to be able to log in and out of an artplatform without any problems. It's now been a few weeks since logging out is not possible any more on this platform which means that I am constantly logged in which I really do not want. The menu does not work anymore on this side whereas it works with other browers. I already contacted the platform. They cannot do anything about it themselves and asked me to contact your team. Please help. Thank you Best regards from Germany C. Marsac

Asked by asupta 4 weeks ago

Answered by asupta 1 day ago

  • Solved

Comcast Temporarily Blacklisted IP Address

All of a sudden all of my Comcast accounts are receiving the message: "Alert from account XXXXXX: Temporarily blacklisted IP Address - Try again later". Contacted Comcast… (read more)

All of a sudden all of my Comcast accounts are receiving the message: "Alert from account XXXXXX: Temporarily blacklisted IP Address - Try again later". Contacted Comcast and elevated all the way up to the top technical group and was told it was a Thunderbird issue. Tried resetting passwords, etc to no avail.

Asked by Bryan Epstein 5 months ago

Answered by Bryan Epstein 5 months ago

  • Solved

Thunderbird Message Header Viewing

There is no option for message headers under View. How can I see email message headers in Thunderbird? I Googled how to do this but they all say there is an option in th… (read more)

There is no option for message headers under View. How can I see email message headers in Thunderbird?

I Googled how to do this but they all say there is an option in the main menu under View. Maybe at some point there was, but not now. So how can I see the email headers?

Asked by Rich W. 2 days ago

Answered by Rich W. 1 day ago

  • Solved

Caps lock problem

I am having a very frustrating problem that is driving me huts. Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a … (read more)

I am having a very frustrating problem that is driving me huts.

Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a little grey box I had never seen before appeared with a locked lock. Then when I hit caps locks again on my keyboard an unlocked locked appeared in the little grey box. But it stays in cap locks and no matter what I do it won't go back to lower case. And when I say nothing shuts it off I mean its doing that on every site I try to comment on. Shutting down the browser does not help. And the only way I can get caps lock off is to actually shut down my whole computer and basically start all over.

You community volunteers are the best and quickest help I can get so I went straight to you for help.

Asked by Homers24 3 days ago

Answered by Paul 3 days ago

  • Solved

Thunderbird Inbox Date Display

In the column "Date" field, and in the Inbox folder only, only a time is displayed, but no date. Widening the column has no effect. Date and time are displayed in other… (read more)

In the column "Date" field, and in the Inbox folder only, only a time is displayed, but no date. Widening the column has no effect. Date and time are displayed in other folders.

Asked by Lee Skinner 2 days ago

Answered by Lee Skinner 2 days ago

  • Solved

When replying the cursor is placed in the TO field instead of the text field

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the a… (read more)

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the answered text).

Any ideas? BR Johnny

Asked by johnny35 5 days ago

Answered by johnny35 2 days ago

  • Solved

How to Move Address Books and Filters to Another PC

How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop? I have three email accounts and ten address books. (The message f… (read more)

How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop?

I have three email accounts and ten address books. (The message filters use the address books to sort messages into folders.)

There are a bunch of abook* files in the root directory of the profile. Is it sufficient to move these to the laptop, or are they indexed somewhere?

There are msgFilterRules.dat files in many subfolders of Mail and ImapMail. Is it sufficient to move all of these into the corresponding folders on the laptop?

Is there an easier way to do either of these?

Asked by Toolworker 5 months ago

Answered by sfhowes 2 months ago

  • Solved

userChrome.css - Help With Customizing Tabs

I made a small CSS customization to my tabs in FF 115 ESR on Windows 7, so they would be flat on the bottom and rounded on the top, looking a bit more like tabs instead o… (read more)

I made a small CSS customization to my tabs in FF 115 ESR on Windows 7, so they would be flat on the bottom and rounded on the top, looking a bit more like tabs instead of buttons.

Looked ok in FF 115 ESR.

However, in FF 125, half the tabs are now cut off, including their text (see attached images).

Also the tabs background is darker in FF 115 ESR, providing more contrast between the tabs and the tab bar. In FF 125, it's almost all white and I can hardly distinguish between the tabs and the tab bar.

Why is there such a big difference in appearance between FF 115 ESR on Windows 7, and FF 125 on Windows 10?

Here is the code I used...

/* ------------------ RESIZE TAB BAR ----------------------------- */ \#TabsToolbar { height: 27px !important; margin-top: -1px !important; margin-bottom: 0px !important; } \#tabbrowser-tabs { height:25px!important; min-height:25px!important; }

.tab-background-start[selected=true]::after, .tab-background-start[selected=true]::before, .tab-background-start, .tab-background-end, .tab-background-end[selected=true]::after, .tab-background-end[selected=true]::before {

 min-height:25px!important;

} /* ------------------ RESIZE TAB BAR END ----------------------------- */

/* ------------------ TAB HEIGHT ----------------------------- */

.tabbrowser-tab {
 max-height: 25px !important;
 border-color: #8f939e;

}

.tabbrowser-tabs {

 max-height: 25px !important;
 border-color: #8f939e;

} /* ------------------ TAB HEIGHT END ----------------------------- */

I inserted backslashes at the beginning of the first 2 lines of code above to preserve the hashtag sign (otherwise it displays an index number before those lines), please ignore the backslashes.

I would like my customizations in Firefox 125 to look like the ones I made in 115 ESR.

Is it possible?

Thanks!

Asked by Slouch 2 days ago

Answered by cor-el 2 days ago

  • Solved

Account headers scrambled, inbox emails invisible

Hi I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile. This morning on startup, all accounts and folders were gone and … (read more)

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

Asked by jfdi 6 days ago

Answered by jfdi 2 days ago

  • Solved

Can not seperate email accounts

I have had to Restore my laptop. Since I have I can not seem to separate my email accounts. I wish them to be kept separate because I use different 'Signatures' for each … (read more)

I have had to Restore my laptop. Since I have I can not seem to separate my email accounts. I wish them to be kept separate because I use different 'Signatures' for each account. Is there a way to separate the accounts in Thunderbird? If not How do I delete all the email accounts connected to the main email account, without affecting any email accounts outside of Thunderbird so that I can then add them individually?

Asked by Steve 3 days ago

Answered by Steve 2 days ago

  • Solved

Window to https://0.0.0.1/ opens automatically all the time

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0 Steps to reproduce: Use Firefox only once (Youtube,gogele,etz Actual resul… (read more)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0

Steps to reproduce:

Use Firefox only once (Youtube,gogele,etz

Actual results:

Window to https://0.0.0.1/ opens automatically all the time

Expected results:

Use this website without being automatically redirected to https://0.0.0.1/.

Asked by Sebastian Becker 2 days ago

Answered by Paul 2 days ago

  • Solved

virtual Console of dell idrac 8 not working

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in … (read more)

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in previous versions of Firefox. I can't tell from which version it stopped but it's not long ago. Also idrac 9 console works fine in Firefox When trying to open console idrac 8 in Chrome it works fine Any idea what could be causing it? Any config switch to tweak?

Asked by mtalas 4 days ago

Answered by zeroknight 2 days ago

  • Solved

Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (read more)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

Asked by johnghosting 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Extension appears to be corrupt

Hi, There many extensions such as: https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install: Installation aborted be… (read more)

Hi,

There many extensions such as:

https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install:

Installation aborted because the add-on appears to be corrupt.

I am using Firefox Developper Edition, with extensions.langpacks.signatures.required set to false.

This addon, after download, installs fine as a temporary addon.

How can I install it permanently?

Thanks.

Asked by Bob4K 4 days ago

Answered by TyDraniu 4 days ago

  • Solved

Mozilla Thunderbird Archive Folder recover from BAK file

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder i… (read more)

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder is there but no content is shown

Yet if I go to where the files are they seem to be there. They were working but I accidentally deleted the folder and out of the trash folder as well. If I go into “C:\Users\Sue\AppData\Roaming\Thunderbird\Archives.sbd” where the emails and folders are, they seem to be there but not showing in Thunderbird when I click on any folder in Archive and are appear top be very small, i.e. empty.

I have screen shots if you require but thought not appropriate at this stage.

Asked by ian220 4 days ago

Answered by ian220 2 days ago

  • Locked

yellow blocking at the bottom of emails and drafts

why am i getting blocking yellow bar at the bottom of some emails and drafts. I want to know how to remove them and do not wan encryption either please help. i w… (read more)

why am i getting blocking yellow bar at the bottom of some emails and drafts. I want to know how to remove them and do not wan encryption either please help. i want the yellow bars at the bottom of the page removed thank you

Asked by Mary 3 days ago

Last reply by Matt 2 days ago

  • Solved

After adding "Received" as a new Header in Search, any searches on the Received header find no emails, even though there are numerous emails that match that data.

I initially searched this forum for "Search Received" but got over 300 items. I tried refining the search but couldn't find any issues that matched this. Before adding … (read more)

I initially searched this forum for "Search Received" but got over 300 items. I tried refining the search but couldn't find any issues that matched this.

Before adding the Received Header I had found another article on here that said it was OK to add a search header using the Customize option. Is the Receive field a valid search criterion? If so, why isn't the search finding emails that match that criterion?

Asked by Tom Gordon 2 months ago

Answered by Matt 1 month ago