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Thin white border left when fit screen

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fi… (read more)

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Asked by Daellhin 1 week ago

Answered by Daellhin 5 days ago

  • Solved

Firefox displays the same name in the title bar for different profiles

In Linux Ubuntu I created 4 different launchers for 4 profiles. Firefox opens the different profiles correctly, but the name of Profile 4 is displayed in the title bar f… (read more)

In Linux Ubuntu I created 4 different launchers for 4 profiles.

Firefox opens the different profiles correctly, but the name of Profile 4 is displayed in the title bar for all windows. This causes confusion when I'm using the different profiles. Furthermore, the icon displayed in the icon bar is also the same for the 4 profiles, although I have configured a different icon for each profile. I ask for help as I need each instance to have its own name and icon displayed correctly.

The launchers look like this:

firefox-profile1.desktop: Name= Profile 1 Exec=firefox -P profile1 --no-remote Icon=~/.local/share/icons/profile1.png

firefox-profile2.desktop Name=Profile 2 Exec=firefox -P profile2 --no-remote Icon=~/.local/share/icons/profile2.png

firefox-profile3.desktop Name=Profile 3 Exec=firefox -P profile3 --no-remote Icon=~/.local/share/icons/profile3.png

firefox-profile4.desktop Name=Profile 4 Exec=firefox -P profile4 --no-remote Icon=~/.local/share/icons/profile4.png

Asked by Alex 1 week ago

Answered by Alex 5 days ago

  • Solved

Blocked on a site

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please? It totally blo… (read more)

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please?

It totally blocked me and shut me out of the game

What should I do?

Is Cloudflair a virus? Should I go into the registry and remove it?

Asked by Sarah Godbey 5 days ago

Answered by zeroknight 5 days ago

  • Solved

WP Site on Firefox continues to display recovery mode message in error

Hello, I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything. Recently I added a plugin and experienced an error and WP went into recovery … (read more)

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

Asked by David Lambert 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

  • Solved

message said Firefox could not update automatically, requested I install Firefox. I did. Next day, same thing, can't update, intall Firefox. And again today. I don't know what to do.

I have two desktop icons for Firefox. Each opens to a different file. How do I clear the old file? What do I do about the message that Firefox can not update automatical… (read more)

I have two desktop icons for Firefox. Each opens to a different file. How do I clear the old file? What do I do about the message that Firefox can not update automatically? Where do I look to see Firefox file and see what date it is downloaded? If it is operational? Why is the same series of problems repeating daily?

Asked by beth.woodworth1 1 week ago

Answered by beth.woodworth1 6 days ago

  • Solved

Prevent all autocomplete in address bar

My elderly mother has twice (in the last month alone!) been scammed by selecting the first thing that comes along in a Google search. I realize this is simply never going… (read more)

My elderly mother has twice (in the last month alone!) been scammed by selecting the first thing that comes along in a Google search. I realize this is simply never going to change, and I need to take steps to prevent her from ever seeing any sponsored results of any kind, or any kind of address bar autocomplete suggestion.

I have taken several dozen hours of my personal time this past month to repair the damage from her first scam experience (that I know about!), and today's incident made me realize that I have to do much more customization of her browser than I previously imagined. When I told her to never fully trust a Google search, her reply was "but I used Firefox!", and that told me everything I needed to know. It simply cannot be left to her understanding of the internet.

The intended setup is an iPad and a Win11 laptop. I would like to set up Firefox so that the address bar is nothing but an address bar without any kind of autocomplete at all. Is this even possible?

Also, I obviously can't filter every scam known to man, but I would like to specifically block the kind of pop-ups and ads that scammers use. What is a good strategy for this specific purpose? I don't care about legitimate marketing ads, even though they're annoying to me personally.

Asked by townie 1 week ago

Answered by townie 6 days ago

  • Solved

Dark mode for iCloud Notes in Firefox

Hi, I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full … (read more)

Hi,

I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full white and not in dark mode. Can someone advise how to change iCloud Notes also to dark mode? I have cleared cache etc, not helping.

Asked by Lauri 1 week ago

Answered by zeroknight 1 week ago

  • Solved

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by matek90bat 1 week ago

Answered by zeroknight 1 week ago

  • Solved

Save one autofill entry for usernames across all sites?

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be pr… (read more)

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be preserved as an autofill across all sites so I no longer have to, similar to how your phone may suggest your email address in autocomplete.

Unfortunately, as far as I can tell, you can only manually add autofills for specific sites and with password attached. So my question is, is there a way to make the address be a suggested autofill on username/email address boxes across all sites?

(not interested in having form history saved, just want this one specific form entry)

Asked by ballakoala 1 week ago

Answered by cor-el 1 week ago

  • Solved

Exceptions reset after Firefox update

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if th… (read more)

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

  • Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.

Asked by AR 1 week ago

Answered by cor-el 1 week ago

  • Solved

Hyperallergic Magazine won't load in Firefox

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure… (read more)

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure out what else might be preventing it from loading. It is free. I don't have this problem with any other website that I know of. I'm running the latest version of Firefox & have Windows 11 on a one-year-old PC. I didn't have this problem in my old computer, which ran Windows 7. Please help. Thanks.

Asked by deborahfeller 1 week ago

Answered by deborahfeller 1 week ago

  • Solved

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (read more)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 2 weeks ago

Answered by R_Welsh 2 weeks ago

  • Solved

Fiefox RAM usage increases on its own

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improv… (read more)

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improvement. I have 6 tabs opened. Firefox has crashed several times the past couple fo months. I have been away on travel for 2 weeks, and today the problem is much worse.

Firefox (37916) 51GB, Extensions (34308) 370MB, GPU (33072) 298MB , and everything else < 100 MB.

I really love Firefox - use across my 4 devices. Only on my desktop am I seeing this. Laptop, iPad, and Android all work fine. Running Win 11

Asked by Mike 1 week ago

Answered by Mike 1 week ago

  • Solved

Google contacts labels - strange display

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). … (read more)

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). Any idea what's happening with that?

...and while I'm here, is there a way to choose the digital format for saved screenshots other than .png?

Asked by TomDavid 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

my account is suspended and contact mail address not working (discourse)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozil… (read more)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.

Asked by Tuğrul 1 week ago

Answered by Kiki 1 week ago

  • Solved

File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (read more)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Asked by Laurentiu Marin 2 weeks ago

Answered by Laurentiu Marin 1 week ago

  • Solved

Unable to pin private window to taskbar

Hello. When I open a private window and try to pin it to the taskbar, it instantly changes into the normal (non-private) Firefox icon and then only opens normal windows w… (read more)

Hello. When I open a private window and try to pin it to the taskbar, it instantly changes into the normal (non-private) Firefox icon and then only opens normal windows when I click on it. It's been like this since I reset Windows and reinstalled Firefox yesterday. I tried to reinstall it again but it still does this. Any help would be appreciated.

Asked by ericoulange 1 week ago

Answered by ericoulange 1 week ago