All Products Support Forum

I've just updated to Firefox 125 and now, when I start to type in the URL bar and get my suggestion dropdown of previously visited pages, I no longer can see the actual url for each entry. All I see is the top level name for each entry.

This is not helpful, as I may have perviously visited a number of pages on that site and the information shown does not give me a way to differentiate sufficiently between those pages.

How can I get the exact url displayed on the suggestions dropdown.

How can I get those top level descriptions NOT displayed, so that only the urls are shown?

I believe this to be a new situation; I've just noticed it for the first time in the couple of years since I switched email clients.

I'm running three POP/SMTP email accounts under Thunderbird. Aside from my Gmail 'primary' account, there's an msn account and a business one too. I use the 'unified view' mode for inbox, sent, trash, etc. and seldom defer to individual account windows unless searching for something.

I can't figure out why my primary (Gmail) account is showing up again, in boldface blue no less, just below Trash and above Local Folders. I feel I must have flipped a switch somewhere, but can't locate it to turn it off. Any ideas?

I have Thunderbird set up on PC and a Laptop. On the PC I have version 115.9 installed and the Laptop (which is a more recent purchase) version 115.10.

On the PC I can easily sort by "date", "correspondent", etc as there are click buttons at the top of each column but these do not appear in version 115.10.

I have looked at all the view menu options and cannot see that anything will help to change this. Was this functionality removed in the upgrade or is there a way to alter the view settings? The screen shot is from the Laptop.

TIA

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The 'bookmark this page', the star in the URL line, menu is small and the fonts are micro. Zooming or changing fonts in the hamburger menu doesn't correct this. Attached. Thank you.

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

Hi,

I'm using FF on Fedora 39.

However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on restarting the browser.

In the options I've now set the configuration to "Ask whether to open or save files". Now I see a popup when clicking on a file however there is no checkbox with "remember this file associations" (or something similiar).

Hi, Excuse my poor English (I am French). Linux Mint 21.3 Cinnamon (64), Thunderbird 115.9.0 (64) no added module - Installation from the Mint list of software. My problem : regardless of the provider (Proton, Gmail, Outlook, GMX - in IMAP), the message menu bar (see <https://support.mozilla.org/fr/kb/personnaliser-la-liste-des -messages#thunderbird:linux:tb115>) does not appear. How to make it reappear ? I think I have tried all the configuration menus and possible right clicks within Thunderbird ; I haven't found anything on the Net ; starting in safe mode did not change anything. I come from Windows 10 where I didn't have this problem. Thanks in advance for your help

When attempting to install an extension and clicking on "Add to Firefox" the button is replaced with a "Cylon" throbber and the popup dialog asking to confirm the install never highlights the "Add" button. The browser will stay in this state indefinitely until the tab for the extension install is closed.

Could this be a permissions problem involving the ".mozilla" directory tree in the home directory? I've been having this problem regardless of the FF version for some time (going back to at least v110.x). The recent issue involves that 115.9 ESR version installed in Debian Bookworm.

TIA...

I view a lot of pdf documents via firefox, the light gray background makes my eyes and head hurt after prolonged usage. In the past I found a solution on this forum that advised to set pdfjs.viewerCssTheme to "2" in about:config. This set the background of pdf viewer to black/dark gray. This has worked for years until recently when the pdf viewer switched to light mode again (pic 1). I checked the about:config settings for pdfjs.viewerCssTheme but there appears to be no change. I tried restarting the browser, setting the theme to 0 and to 2 again, updating browser. Sadly the theme is still light gray. Is there a way to change it again? The desired outcome is in pic 2. I do NOT want to change the color of the pdf pages themselves.

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my W10 system, the search bar isn't there, not sure how or why, but on her's there's no option NOT to show it as there used to be.

I found some VERY old (2014) info on this but doesn't seem to be up to date.

PLEASE give us our options back and stop taking them away, sheesh, getting as bad as Microsoft.

Is there a workaround for this to remove the redundant search bar from the new tab page since you can search from the address bar?

Thanks!

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch the colors back to normal or to the colors that now appear automatically, but this only works for one tab. If I open a new tab, it shows the weird colors (see images below). I tried looking up specific shortcuts for Firefox considering the shortcut mentioned before (Ctrl+Alt+D) only works on Firefox. But I can't find any shortcut tied to that combination. I'm unsure what to do and how to fix this.

I would appreciate it if someone could tell me how to fix this.

V 115.9.0 (32-bit) Good day, I have K9 as my mail client on my Android phone. In K9 there is the possibility to display all incoming mails of my different IMAP accounts in one folder (Common inbox). Is it possible to set up such a folder in Supernova? Thanks for detailed instructions Stefan

Hello Mozilal community, I installed and configured thunderbird for first time and didn't realize that when I was done , my all emails were deleted from gmail inbox.

Is there any way to get back all email back in Gmail inbox from thunderbird?

Thanks in advance Abdul Haanan

There are two "bad email" files in Thunderbird: JUNK and SPAM. I'm still not clear on the difference.

For JUNK mail, TB gives us the option to select "NOT JUNK". Good.

But for SPAM, I cannot find the option "NOT SPAM"

1) Why are there separate SPAM and JUNK directories? And why are they managed differently? This seems terribly non-intuitive and inconsistent and just strange.

2) How can I train SPAM filter to not flag good email from trusted senders? For instance, I get email from my wife many times a day for many years. Today, TB put her email into SPAM. Isn't there a simple command to "white list" a sender's email address?

After the latest update (124.0.2), two of my add-ons (Tapermonkey and Youtube Redux) are not working, even though Firefox says they're enabled, and it is giving no indication that the add-ons aren't working, no pop-ups to enable some permission for these extensions. Both of them reformat the layout of websites to make them more usable, and using sites without them is basically impossible for me. I have tried:

• Restarting Firefox
• Disabling the add-ons, refreshing, enabling the add-ons, and refreshing again
• Checking for add-on updates (everything is updated)
• Deleting and reinstalling the add-ons
• Restarting my computer
• Checking the permissions in the extension menu
• Turning off all other extensions except for one of the ones with issues
• Reading through the FAQs and help pages and following the instructions on some of them

Nothing has worked. Every time I reload one of the sites affected by this to check if it's finally worked, the site takes a very long time to load. Since these add-ons are for different websites and both aren't working, I know that the problem is not with the sites themselves. Thank you.

I've just completed a new install of Thunderbird on a computer (Windows 10 -release 115.8.0 32 bit) and find that the message list does not have the usual columns for From, Date, Subject etc and no column headings. Instead each message in the list has the above message characteristics spaced out over two rows. This format applies to all three Layout Views (Classic, Vertical, and Wide). I prefer the usual column format which allows for more messages to show since only one row is used per message.

How do I get the usual columnar format to show in the message list window? I'be been all over the View and Setup screens and just can't find any function for this.

Thanks, JS

When i click on a tab, if I am not perfectly steady at the time of the click, Firefox opens the tab in a new windows. It happens several times a day, it's quite annoying. Searching for solutions in the support page, I've found that there was an add-on to disable this function, but now it's not available anymore. Is there a solution in 2024?

I was a happy camper until V115 stuck its ugly nose into my interface.

Fonts on the interface are absolutely terrible and almost unreadable and cause rather severe eye strain.

I have tried going to Settings->Language & Appearance->Fonts & Colors->Advance and they will not change.

What am I missing.

I noticed that New Times Roman wasn't available as a font. What gives?

I went to open a new tab today and suddenly the font or scaling on my menu bar got way bigger. It's extremely annoying, and I can't find any way to re-scale it, as all the zoom or font settings seem to affect only web pages, or the scaling of the entire browser window, including content. All the content in a browser window is fine, its ONLY the menu bar. I wonder if I hit a hotkey by accident when trying to open my tab (I used CTRL+T, but it's possible I accidentally hit another key instead or in addition to) but it's driving me up the wall.