Showing questions tagged: Show all questions

Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (read more)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

FireFox will stop functioning on 14th january and I can't instile a version

Hi! I need a biiig help here. I have a mac OS X Yosemite version 10.10.5 and I would like to keep using this computer. I installed the FireFox 128.5.2esr.dmg. I saved i… (read more)

Hi! I need a biiig help here. I have a mac OS X Yosemite version 10.10.5 and I would like to keep using this computer. I installed the FireFox 128.5.2esr.dmg. I saved it to my applications but I click on the icon and nothing happens... My FireFox is not ok now... I open it, but doesn't appear the icons or so (top sites or highlights). Thank you!

Asked by anatcsantos 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

network.http.strict_response_status_line_parsing missing on new versions

Hello after version 131 network.http.strict_response_status_line_parsing option is missing and i have problem with my site error "The status line of the HTTP response is … (read more)

Hello after version 131 network.http.strict_response_status_line_parsing option is missing and i have problem with my site error "The status line of the HTTP response is invalid - NS_ERROR_PARSING_HTTP_STATUS_LINE" Can someone is teal me what is new option replace network.http.strict_response_status_line_parsing ? Now i not able to turn off network.http.strict_response_status_line_parsing and not have irping from my website

Asked by epoc 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox advises me to Upgrade

Firefox today advised me to upgrade as my current version will cease to function in the near future. I am currently running Win 7 x64 and Firefox 102.10.0 esr . Attemptin… (read more)

Firefox today advised me to upgrade as my current version will cease to function in the near future. I am currently running Win 7 x64 and Firefox 102.10.0 esr . Attempting to update results in a request if running Win 7,8 or 8.1 to also download and run additional 115.18.0esr . Attempting to run either 115.18.0esr OR Firefox 128.5.2esr results in a screen stating firstly "Windows 10" and secondly "Unable to install this version requires Win 7 x64 or newer". Win 7 x64 IS the version I'm running.

Asked by werewoolufs 2 months ago

Last reply by James 2 months ago

Using Firefox with Windows 7

I received two good responses but the projected end dates of August or September concern me. What happens after that? Is there any solid plan now to extend that or anothe… (read more)

I received two good responses but the projected end dates of August or September concern me. What happens after that? Is there any solid plan now to extend that or another version 115? Or should I go to another browser - then the issue would involve transfer of the bookmarks from Firefox to a different one and how long will it work with Windows 7? I need to continue using 7 at least for the next year or two. Suggestions?

Asked by rimorri 1 week ago

Last reply by James 1 week ago

Firefox end of support for Windows 8 as of March 14, 2025 and the last ''possible and compatible'' update being Firefox 115ESR version

Hi, first time writing here so I don't know what to do or expect. I recently received a warning by Firefox that as of March 14, 2025 Firefox will end support for Windows … (read more)

Hi, first time writing here so I don't know what to do or expect. I recently received a warning by Firefox that as of March 14, 2025 Firefox will end support for Windows 8 (8.1 and below too) and that the last version compatible with Windows 8 is Firefox 115ESR (up to which? Before in Settings Firefox wanted to update from 115.0.3 to 115.0.3ESR now it says 115.1ESR - is this still ok for Windows 8? Are all 115 versions ok or not? Please help because I'm not a computer person, at all, with far too many gaps). Also, what happens after March 14, 2025? Will I be able to keep using Firefox 115ESR version even if I won't be getting any more updates or not? Also, I have extensions (4 ad blockers+Ghostery+VideoDownload helper) which keep updating and the warning said that extensions may not work properly anymore - so I wonder if you know if these above mentioned will in fact be affected or not, because I don't know whether to update them after March 14, 2025 or not because I'm not sure how to go back to a previous version should they not work. Too, I would like to say that you suggest switching to a newer Windows ver. (10 or above) but not everyone really wants to for one reason or another. Personally I find myself fine with Win 8 so far and don't like Win 10 while Win 11 may be too much for my old computer and I cannot afford to buy another. Also I would not attempt to upgrade to Win 10 without help (considering that others more expert had difficulties making it work or reverting back to Win 8) help that I do not have, at all - that's why I'm here now, and I don't really understand how this works either, so... Anyhow, reading on that warning page that after March 14, 2025 you would reconsider your position regarding support for Win 8.1, 8 and below (and knowing also that Chrome and Edge have ended their support - effectively leaving users stranded or forcing them to upgrade to a Windows version unwillingly) I would like to plead with you NOT to follow their example and help us, your supporters, keep using Firefox (which you say is for the people) - like I said many of us have good reasons for keeping on using Win 8.1 or below, so won't you please, PLEASE help us keep Firefox as our browser so that we too may keep using Internet? I know technology goes forward and staying behind makes all more difficult but not all can afford the same things and since I have found that there are a few of us yet I am asking to PLEASE not abandon us as others have done (leaving us to manage the best we can) but consider our plight (I know it might be a challenge for the engineers and developers but surely you can find a solution at least to allow us to keep using Firefox). Thank you.

Asked by spirit dawn 3 months ago

Last reply by James 3 months ago

Access to older version of Firefox

I have DLink webcams around my home and I can no longer access their web pages to control them because of certificate issues. I have no success with Microsoft Edge runnin… (read more)

I have DLink webcams around my home and I can no longer access their web pages to control them because of certificate issues. I have no success with Microsoft Edge running in IE mode either. Using IE mode I am able to get into two of my D-Link Camera’s web pages but with the other two (one of which is my newest camera) I get this message:

The browser you are using may have difficulty receiving images and video. If you experience any issues viewing this page, we suggest using Internet Explorer.

When I go to the MyDlink website using Firefox Version 128.5.2 ESR I get this message:

Unsupported Browser or Operating System Detected! We recommend you use Firefox 12-51/52 ESR on Windows or MacOS to access the mydlink portal.

Is there a way for me to get the Firefox version they recommend?

Asked by g.kromholtz 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Old version of MAC Os

Hello, I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ? Thanks for your help … (read more)

Hello,

I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ?

Thanks for your help

Asked by giovannidigiorgi 3 months ago

Last reply by James 3 months ago

Firefox Update

I am running Windows 7 Professional. I can not justify the cost of updating Installed versions of Applications at my age (86) if I were to update from Windows 7. Could yo… (read more)

I am running Windows 7 Professional. I can not justify the cost of updating Installed versions of Applications at my age (86) if I were to update from Windows 7. Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025. Thank you Graham Garden

Asked by grahamgarden 3 months ago

Last reply by James 2 months ago

Any other browser support my older Mac? Firefox or otherwise.

I'd like to keep my antique desktop iMac functional. Firefox appears to want to strand me. Any thoughts on updating my web browser via Firefox or other providers? My syst… (read more)

I'd like to keep my antique desktop iMac functional. Firefox appears to want to strand me. Any thoughts on updating my web browser via Firefox or other providers? My system is OS 10.11.6 (El Capitan)

Asked by lightworks_mag 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Map graphics bug report

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows… (read more)

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows "Sorry, we have no imagery here" in several places across the map. I am getting the same for multiple websites, including the location maps in Zillow.com . Google Maps works fine, and I think the problem is isolated to maps embedded in pages. Did not have this issue last week, prior to updating to 15.119.0esr. This is SO BAD that if it's not fixable, I want to revert to 15.118...

Glenn Schaffer Email removed for privacy

Asked by gss1 2 months ago

Last reply by jonzn4SUSE 3 weeks ago

Help me to run Firefox 48 on MacOS Sequoia

Background: I need to run an enterprise web app on selected PCs and Macs, the browser will not be used for browsing, do not highlight security risks. I must absolutely u… (read more)

Background: I need to run an enterprise web app on selected PCs and Macs, the browser will not be used for browsing, do not highlight security risks.

I must absolutely use Firefox 48 because it is the latest version to support showModalDialog()

I installed Firefox 48 on Windows and everything is ok, it works as it should.

On MacOS Sequoia, on the other hand, Firefox starts, the menus in the “Apple” bar at the top are usable, but the browser window is totally transparent, only the border and title bar are slightly visible.

I read on the support forum that it might be enough to disable hardware acceleration, but I can't do that because the options page doesn't even show!

Asked by Mattia 2 months ago

Last reply by cor-el 2 months ago

Firefox

Hello Mozilla, I have a Lenovo G700 laptop with the WINDOWS 7 Pro operating system My browser is Firefox 115.19.0 (see file Firefox.jpg) During the security check in onli… (read more)

Hello Mozilla, I have a Lenovo G700 laptop with the WINDOWS 7 Pro operating system My browser is Firefox 115.19.0 (see file Firefox.jpg) During the security check in online banking I am told that the browser is out of date (see firefox2.jpg) But I can only update the version and it says "Firefox is up to date" What's wrong with that?

Best regards Heimo Ganzoort

Asked by Thomas 1 month ago

Last reply by TyDraniu 1 month ago

Local Storage Issues with Firefox Portable on Windows 11

Hello, I am experiencing unexpected behaviour with local storage in Firefox Portable ESR 102.1.0 on Windows 11. In particular, the data is not deleted as expected after c… (read more)

Hello, I am experiencing unexpected behaviour with local storage in Firefox Portable ESR 102.1.0 on Windows 11. In particular, the data is not deleted as expected after closing the application, even after clearing the cache in my code, the data persists when I open the application the next time. This behaviour is observed under windows10 but is common under windows11.

I suspect that this issue may be related to:

  • Interactions between Firefox Portable's cache management and Windows 11's system-level caching
  • Specific behavior of the ESR 102.1.0 version on Windows 11

I would appreciate it if you could investigate this issue and provide any insights or solutions.

Asked by rahma.oueslati 1 month ago

Last reply by jonzn4SUSE 1 month ago