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What happened to the Download Icon Arrow for the FF Toolbar?

What happened to the Download Icon Arrow for the FF Toolbar? It is missing from my toolbar and not available in Customize. I have a blank space where the where the icon … (read more)

What happened to the Download Icon Arrow for the FF Toolbar? It is missing from my toolbar and not available in Customize. I have a blank space where the where the icon used to be. I can click on that space and the downloads will show, but the icon is not there. If I go to Customize to drag it to the toolbar, the Download Arrow is not there either.

Asked by kathyjoe5 3 hours ago

Last reply by cor-el 1 hour ago

Clearing cache also clears all logins!

Hi All, Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Ca… (read more)

Hi All,

Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Cached Web Content" checked and it still deletes all info. Also whenever I go back in that page, both are (again) checked.

What am I doing wrong?

Is there a way in "about:config" to default this area to "Cached Web Content" only?

Russ

Asked by RASelkirk 1 day ago

Last reply by FredMcD 2 hours ago

How do I set a maximum tab width in Quantum?

I just installed FF Quantum on a new computer, and I can't figure out how to reduce the width of my tabs so that only the favicon shows. FF is set up that way on other co… (read more)

I just installed FF Quantum on a new computer, and I can't figure out how to reduce the width of my tabs so that only the favicon shows. FF is set up that way on other computers but I can't find or figure out how I did it.

Asked by Chris 5 hours ago

Facebook no longer loads in Firefox. Blue line moves back and forth continuously. +Youtube playback issue.

This week Facebook decided to stop working properly on Firefox. The image below shows what happens on first attempting to run Facebook after the computer starts. It will … (read more)

This week Facebook decided to stop working properly on Firefox. The image below shows what happens on first attempting to run Facebook after the computer starts. It will hang like that indefinitely. If I close the Firefox tab and run Facebook again it will work. Why does closing the tab or browser make it work on the 2nd attempt? Please note: This not a cache cookies issue, it happens regardless of whether I've run Ccleaner or not. That is the question. A real world analogy would be something like this... I open a porch door then open the front door but the front door won't open. I close the porch door, open it again, then the front door opens. Do you see what I mean. Nothing has changed except opening the porch door a second time which has no physical impact on the front door. I'm probably not describing that well, it's as if doing an unrelated thing a second time makes something work. I've started to use Chrome for Facebook now, I'm fed up of Firefoxes problems lately. Another problem I'm having is a strange Youtube anomaly: https://support.google.com/youtube/thread/77200164?hl=en Particularly annoying. Thanks for any help.

Asked by Xeys 23 hours ago

Last reply by Xeys 6 hours ago

firefox install hangs immediately

I am attempting to reinstall firefox. Old one screwed up and I eventually uninstalled it. Ran revo uninstaller, turned off firewall and antivirus, wifi connected. Start… (read more)

I am attempting to reinstall firefox. Old one screwed up and I eventually uninstalled it. Ran revo uninstaller, turned off firewall and antivirus, wifi connected. Started Firefox Installer as Administrator. Firefox Installer window appears on Desktop. The interior of the window is completely blank, all white. Wait. Nothing happens. Click on it, get Not Responding message at top of window. As far as I can tell the Installer did nothing but open the window. Repeat downloads of the Installer did the same thing. Help?

Asked by johnsemail 8 hours ago

Last reply by FredMcD 6 hours ago

Facebook thinks my desktop is an Android device

Hey Everyone, Facebook was working fine on my desktop until yesterday when Facebook decided it wasn't and switched me to its Android version 'for a better user experience… (read more)

Hey Everyone, Facebook was working fine on my desktop until yesterday when Facebook decided it wasn't and switched me to its Android version 'for a better user experience' which (as usual with FB) means it's worse. For example I can search FB Groups but I can't open any of them. Also It tells me I have to switch to Messenger' but the install link doesn't work so I'm probably missing all my messages. Please help - I don't want to use a different browser, I like Firefox :).

Asked by AndyT-R 9 hours ago

Last reply by AndyT-R 7 hours ago

  • Solved

firefox tab name edit

firefox tab name edit: can a user name tab at will ? right now it has LOGO and "Home" but i want it to read something like OSC-US Office of Special Counsel-Independent Ag… (read more)

firefox tab name edit: can a user name tab at will ?

right now it has LOGO and "Home" but i want it to read something like OSC-US Office of Special Counsel-Independent Agency-Home because i just do.

i have three other bookmarks for OSC: i can edit the bookmark name from "properties" but have never known whether i can also edit the name shown on a tab.

LOGO Home isn't too helpful to me. but even just knowing that i CAN'T edit tab names will be helpful to know, so i can stop thinking about it and get some sleep after another bag of chocolate-chip cookies. being an american right now is plenty stressful.

who named them "cookies" anyhow?-is it bc they kind of leave crumbs? did i win?

thank you for helping. i do appreciate it.

Asked by notanotherhero 1 day ago

Answered by Václav Trpišovský 1 day ago

My DESKTOP Firefox act like mobile

My Firefox using on desktop computer act like mobile. It is seen on the Facebook. Suddenly FB change view to https://m.face.... and is changing again each time when I typ… (read more)

My Firefox using on desktop computer act like mobile. It is seen on the Facebook. Suddenly FB change view to https://m.face.... and is changing again each time when I type https://face... or anything else. Also whole layout looks like on mobile (very weird and impossible for operating).

More - after this happening, I had communicate that I am using "NEW Web browser" and I have to login.

This is happening also on other pages which have both version - for desktop and mobile

Asked by okiem 4 days ago

Last reply by jscher2000 19 hours ago

Is it still possible to move tabs under the address bar?

Back several versions ago, a Firefox update moved tabs to the top of the screen, just below the header and above everything else. For me, this is totally counter-intuiti… (read more)

Back several versions ago, a Firefox update moved tabs to the top of the screen, just below the header and above everything else. For me, this is totally counter-intuitive. So I restored the older version of FF and disabled updates. Well now we're at the point where some pages aren't working and I'm being forced to update (v82). And of course, the problem has returned.

Is there any way to return the tabs to a position below the address bar and above the page itself?

And while I'm at it, is there a way to customize the looks of the tabs so that they once again look like the file folder tabs that they once did with the curved top corners? For me, this made them more easily identifiable as tabs.

Asked by enchant 1 day ago

Last reply by enchant 21 hours ago

  • Solved

Firefox start with VPN Advertisement

Hello, This morning when I started Firefox, it uploaded and installed itself to the current level. I run Windows 7. Firefox reopened with the advertisement about Mozilla… (read more)

Hello, This morning when I started Firefox, it uploaded and installed itself to the current level. I run Windows 7. Firefox reopened with the advertisement about Mozilla VPN. IT CLEARLY displayed the OS Software levels it would support for the VPN, including but not limited to Windows/XP , 7, 8, and 10 . When I started the offer purchase it took me to the DOWNLOAD page which offers WINDOWS 10 download ONLY. Will this WINDOWS 10 download work with my Windows 7 ?? Confused here !

Asked by padgeseverin 1 day ago

Answered by cor-el 23 hours ago

Shrink-to-fit for printing does not work in Firefox 82.0.2

"Shrink page to fit paper size" does not work printing .pdf files ("Letter" 8-1/2 x 11 paper, or any other size). In the document I am trying to print, only the upper 3… (read more)

"Shrink page to fit paper size" does not work printing .pdf files ("Letter" 8-1/2 x 11 paper, or any other size). In the document I am trying to print, only the upper 3/4 of page is printed on full paper page (remainder does not carry over to next page). Width is correct. Full page will print if 80% reduction is chosen, but reduction is not in same proportion as paper page. Windows 7. Firefox 82.0.2. Read numerous articles and posts. Nothing works. Printer is Brother HL-2270DW connected via USB. Using about:config > print :

    print.printer_HL-2270DW_USB.print_paper_data    The value is "1"  
    print.printer_HL-2270DW_USB.print_shrink_to_fit     The value is "true"  
    scaling is .8  (tired 1.0 without success)

All other "print" keys are as described in numerous Google items on this topic. Right now I can only save the document as a .pdf, and then open in in Adobe DC that is installed on same computer. Document prints correctly. This is a pain. I read in one Google post that starting with version around 55 Firefox no longer uses Adobe plug-in for pdf files, but switched to its own plug-in - it is clumsy, and as in this situation it does not work. PLEASE go back to using Adobe plug-in.

Asked by hcole-pe 1 day ago

Last reply by hcole-pe 1 day ago

lost bookmarks and tabs

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on … (read more)

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on my desktop surely that should produce all the bookmarks and tabs. But no. Instead it brings up 2 file names with indecipherable titles. eg one begins "tula7e15.". And if you click on that you get just another set of technical titles like "saved telemetry-pings" or "features". And if you click on these it then says "file empty".

The same thing happens if I click on "Restore" or "Profile" ie it just leads me to a set of nonesense categories with nothing there. So surely there must be a simple way of restoring my bookmark titles ( I had about 40 bookmarks) given that it only took one click to remove them when I took up the firefox add on ?

Thankyou. P.s. please suggest something simple as I am not great with computer technology. Philip

Asked by philipgperry 4 days ago

Last reply by cor-el 1 day ago

  • Locked

Shrink-to-fit for pdf files does not work in Firefox 82.0.2 (correction to earlier request for help)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Tha… (read more)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Thank you.

Asked by hcole-pe 1 day ago

Last reply by jscher2000 1 day ago

  • Solved

secure conex fail

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed An error occurred during a connection to secure.capecodfive.com… (read more)

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

Asked by notanotherhero 2 weeks ago

Answered by notanotherhero 1 day ago

After lates Firefox update access to web based e'mail is stopped

After the latest Firefox update was automatically carried out, I found that my access to my e'mail on a web based site is being prevented. I enter my normal name and pas… (read more)

After the latest Firefox update was automatically carried out, I found that my access to my e'mail on a web based site is being prevented. I enter my normal name and password, I can see communication links taking place in the bottom left hand corner of my web page but then nothing happens, my entry web page does not go to the e'mail account web page.

I have tried changing the proxy contol to both "None" and "Automatically controlled by Firefox" but that has no effect. I am not using, nor is there any Proxy involved. I have also checked the firewall and that is open for my e'mail site.

The e'mail access was fine untill this update was installed.

What do I need to do?

Many thanks for any help.

Asked by mrpdickens 2 days ago

Last reply by Henry.M 2 days ago