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  • Solved

Restoring history from a second device with Sync

Hello, IT support wiped my browser history on Laptop A. I also have Laptop B, which hasn't been used in a couple of weeks, and which is connected to Laptop A through Sync… (read more)

Hello,

IT support wiped my browser history on Laptop A. I also have Laptop B, which hasn't been used in a couple of weeks, and which is connected to Laptop A through Sync. Ideally I'd like to import the history from Laptop B to Laptop A, as this would be an almost total restore.

Laptop A losing its history is the most recent activity though, and I'm worried that as soon as I open Firefox on Laptop B, Sync will overwrite B's history with the (now blank) history from A.

So, is it possible to get B's data onto A through Sync, without A wiping B? Can I generate a backup from B through other means without Sync overwriting it?

Many thanks,

Charlotte

Asked by cha.warren 10 hours ago

Answered by cha.warren 8 hours ago

  • Solved

Keeping my Firefox logged in

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even tho… (read more)

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even though I immediately signed into my Firefox account upon opening the browser, when I close it and then open it back up later on everything is signed out, including my Firefox profile. How do I make it so that every time I open my browser, it is already signed in, and I don't have to type in my username and password over and over again. Thanks in advance for your help!

Asked by slaterjacobp 5 days ago

Answered by jscher2000 5 days ago

  • Solved

Stored passwords

I recently lost my computer in a storm. I had all kind of password stored on my Firefox browser. I had to get a new phone and have never used the my previous phone for Fi… (read more)

I recently lost my computer in a storm. I had all kind of password stored on my Firefox browser. I had to get a new phone and have never used the my previous phone for Firefox or anything on the internet. Now that I am in the situation that I am in I did get a phone that has internet access and I desperately need to access my passwords. I have logged into Firefox under my name and email address. it's supposed to be easy just push a button here push a button there but I don't have any button that I see on my Android phone that leads me to my account information. If someone would reach out and help a feller that don't have any sense when it comes to the computer, I would be greatly appreciative

Asked by bryanerichardson706 1 week ago

Answered by Seburo 1 week ago

  • Solved

Yahoo web problem with Firefox!

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best … (read more)

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best

Asked by byphoto 1 week ago

Answered by jscher2000 1 week ago

  • Solved
  • Locked

Cannot sign in to Firefox account when VPN is active

Hi, I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it? Any help is very much appreciated! Thank you! … (read more)

Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

Asked by thw24 3 months ago

Answered by JustSecurity 3 months ago

  • Solved

Every time I close Firefox, reopening makes Firefox unsync and causes me to sign in again

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Fire… (read more)

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Firefox, it makes me sign in to sync again and re-log in to all my sites all over again.

Asked by karlyblack1996 1 week ago

Answered by cor-el 1 week ago

  • Solved

I can't sync my bookmarks

Hi :) Long story short, my laptop broke and I had to reinstall windows and all my data got lost. When I installed firefox and synced nothing happened. In synced devices i… (read more)

Hi :) Long story short, my laptop broke and I had to reinstall windows and all my data got lost. When I installed firefox and synced nothing happened. In synced devices it's still showing that I'm connected (it's showing 2 devices for the same laptop). Is there any way that I can restore my bookmarks?

Asked by AkaGirl 1 week ago

Answered by Wesley Branton 1 week ago

  • Solved

sync doesn't work anymore

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, … (read more)

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, not solved... I cleared all my data, reconfigured, but still no sync! So I removed the app and manually installed the old one. Guess what? It still doesn't sync!!! Now I'm left with the Firefox I know and love but I can't use it because I have NO credentials and no bookmarks... I would like to kick someone...

Asked by Giangi 1 month ago

Answered by Seburo 1 month ago

  • Solved

New Firefox for Android, former quick send to device feature

Got the latest version of Firefox for Android on the last Google Play App update. The Share / send to device (using sync) feature has changed, especially when using it fr… (read more)

Got the latest version of Firefox for Android on the last Google Play App update.

The Share / send to device (using sync) feature has changed, especially when using it from a Share to 'out of Firefox'.

Before it was possible to send an URL directly to a Firefox on my desktop without opening the page on the Android platform and it was extremely useful.

Since the new update, it opens the page first loading the full Firefox and then you can send to a Firefox on a desktop computer... Which is long and annoying.

How can I restore the former behavior Share>Firefox send to device?

Asked by Ice Walker 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

Firefox 80 and own sync server

Hi, after upgrading to FF 80 (on Linux Mint Ulyana and Windows 10), syncing bookmarks via my own sync server doesn't work any more. It seems that FF doesn't store my logi… (read more)

Hi, after upgrading to FF 80 (on Linux Mint Ulyana and Windows 10), syncing bookmarks via my own sync server doesn't work any more. It seems that FF doesn't store my login into my ff account. After entering my credentials (and usually entering the six-digit code mailed to me), i get a short success information, but immediately afterwards, in the menu symbol, there's a yellow warning sign again, telling me to login again into my ff account. I think it's not a matter with my sync server since on my corporate pc (with FF < 80), syncing still works. Additionally, i didn't change anything regarding the sync server, i've just upgraded FF to version 80.

See also this reddit thread this reddit thread (workaround proposed there works only for android version of FF, i think...)

See additionally bugzilla #1663249.

So, what to do except downgrading FF to a lower version where syncing still works?

Asked by fschmitt 2 weeks ago

Answered by fschmitt 2 weeks ago

  • Solved

Less intuitive sharing after updating

Hi. Nowhere can I find a place to comment on the update. I am writing this in the hope that Technical Support will read this and will implement improvements in the futur… (read more)

Hi. Nowhere can I find a place to comment on the update. I am writing this in the hope that Technical Support will read this and will implement improvements in the future.

I update Firefox to version 79.0.5 on Android. The question is whether it is possible to restore this sharing in some options or do I just have to install an earlier version for it to work?

Before the update, when I shared any page from any browser, I had the option to "share to device" without having to launch the page on Firefox. It helped a lot, flipping the pages to the computer for reading later. Now, this option is unavailable.

Now, in the share menu I only have a "Firefox" icon and the page opens in my browser where I need to find the share icon and then find my device. It takes much more time and is less intuitive. The second thing, previously, the choice of the device was easier to read because the entire name was displayed. Now there is only the beginning part of the name.

I made a screen of what it looked like before (white theme) and now (black theme). Best regards.

Asked by KompGl 4 weeks ago

Answered by TyDraniu 4 weeks ago

  • Solved

Start page on local drive does not work across different devices

I have a Firefox account, so my settings are shred across devices. But there is one thing that is a pain in the neck. I use a local start page, i.e. one stored on the loc… (read more)

I have a Firefox account, so my settings are shred across devices. But there is one thing that is a pain in the neck. I use a local start page, i.e. one stored on the local disk of each device I use. But this page is stored in a different location on each device. When I set the start page on one device, the setting doesn't work on my other devices. Suggestion: Don't sync the start page if it is a local html file. Or offer a setting to disable syncing of just this one setting.

Asked by uelismailbox 3 weeks ago

Answered by Wesley Branton 3 weeks ago