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Out of nowhere, starting this morning, I am unable to send emails from Thunderbird

I have been using Thunderbird as my default email for years and have run into my share of issues. Out of nowhere, starting this morning, I am unable to send emails from T… (read more)

I have been using Thunderbird as my default email for years and have run into my share of issues. Out of nowhere, starting this morning, I am unable to send emails from Thunderbird at all. I spent about 2 hours on the phone with my service provider trying to figure it out. The unfortunate conclusion I have come to, is that unless you can fix this issue for me, I will be using Outlook going forward. Let me be clear, I HATE OUTLOOK! but I am running out of options other than to throw away the email address I have been using since about 1990.

This is the message I get when the email does not send. This particular one was to trs.ky.gov, but it doesn't matter who the recipient is, the only ones that don't get this message are those I send to myself.

Your message contains invalid characters (bare line feed characters) which the email servers at trs.ky.gov don't support. reb Office 365 julie.soard Action Required Recipient

Bare line feeds unsupported

How to Fix It It appears that your email program added invalid characters (bare line feed characters) into your message when you sent it. Try using a different email program to send your message. If the problem continues send this non-delivery report (NDR) message to your email admin for assistance.

Was this helpful? Send feedback to Microsoft.

More Info for Email Admins Status code: 550 5.6.11

This error occurs when the email program or device used to create or send an email message adds bare line feed characters into the message. When bare line feed characters are included in a message, the SMTP protocol chunking feature is required to transmit the message between email servers. Chunking uses the SMTP protocol BDAT command, but the recipient's email server doesn't support the BDAT command.

To fix the issue, the sender should send the message using an email program or device that doesn't add bare line feed characters to messages. Most modern email programs don't add bare line feed characters.

If the sender is using a device like a fax machine, printer, or scanner, it's likely an older model that doesn't support the SMTP protocol BDAT command. To fix this error, you'll need to replace the device with a newer model that supports the BDAT command. The industry standard recommendation to support SMTP chunking was published in 1998 so most devices manufactured during the last decade support this feature.

Another option is for the email admin at the recipient's domain to upgrade their email servers to servers that support the SMTP protocol BDAT command. Most modern email servers support BDAT; however, some free and older email servers don't support it.

For more information see Fix email delivery issues for error code 5.6.11 in Office 365.

Original Message Details Created Date: 8/2/2022 9:35:48 PM Sender Address: reb@isoc.net Recipient Address: julie.soard@trs.ky.gov Subject: Fwd: documents for retirement

Error Details Reported error: 550 5.6.11 SMTPSEND.BareLinefeedsAreIllegal; message contains bare linefeeds, which cannot be sent via DATA and receiving system does not support BDAT DSN generated by: SN6PR08MB5327.namprd08.prod.outlook.com

Asked by reb28 5 days ago

Last reply by nszmnsky 7 hours ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 1 month ago

Last reply by linuxwalt 1 day ago

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

Access to REI denied on Firefox WHY?

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server. Reference #18.f697c68.1648515585.37d0ad20 … (read more)

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

Asked by xueshg12 4 months ago

Answered by xueshg12 4 months ago

  • Solved

Thunderbird Mail getting new Yahoo mail popup in separate window

Thunderbird mail. I have several email accounts, SBCglobal and one Yahoo mail account. Starting yesterday I am getting this pop up when I open Thunderbird, see attachment… (read more)

Thunderbird mail. I have several email accounts, SBCglobal and one Yahoo mail account. Starting yesterday I am getting this pop up when I open Thunderbird, see attachment. I don't trust the email address on the pop up so I went directly to Yahoo mail through Firefox, took care of a security condern after signing in on that account. Still getting this popup. How do I get rid of this annoying pop up please? Thank you.

Asked by Douglas James 2 days ago

Answered by sfhowes 2 days ago

Thunderbird opens malware/yahoo window in Thunderbird when checking mail

Recently, when checking yahoo mail (pop.mail.yahoo.com), Thunderbird 91.12.0 (64-bit) on Mac OS X 10.13.6 has started opening a web-content window in Thunderbird for what… (read more)

Recently, when checking yahoo mail (pop.mail.yahoo.com), Thunderbird 91.12.0 (64-bit) on Mac OS X 10.13.6 has started opening a web-content window in Thunderbird for what appears to be malware. The window url has, for example, casalemedia.com, yimg.com, or others. Strangely, perhaps, one time it was tag.idsync.analytics.yahoo.com.

Is this malware, or is yahoo somehow triggering this when mail is checked? How is that even possible?

How can I stop this from happening?

Asked by hyperrog 2 days ago

Last reply by Matt 2 days ago

Pages Not Printing Correctly

A few days ago I started having issues with pages printing correctly. The page displays normal, but prints very zoomed in. I did not change any settings before this happe… (read more)

A few days ago I started having issues with pages printing correctly. The page displays normal, but prints very zoomed in. I did not change any settings before this happened (but I did update recently). I have tinkered with different printing settings (fit to page/scale and others) to try to solve the problem, but I cant seem to solve it. I also used the troubleshooting page to reset print settings, which also did nothing. If I download the page and open it from my desktop everything works like normal, but it is a bit of a pain to do every time. I have tried multiple websites and two different printers, so it seems to be a browser related issue. How do I fix this?

Computer is a Macbook Pro on 10.15.7, Firefox is version 103.0.1

Asked by ryan.rotwatches 5 days ago

Last reply by rescottcole 23 hours ago

Google calandar displays some irregular words

Firefox version 103, Windows 10 Google Calendar displays cheche and sear instead of right and left arrows, also no longer displays description of events as shown in attac… (read more)

Firefox version 103, Windows 10 Google Calendar displays cheche and sear instead of right and left arrows, also no longer displays description of events as shown in attachment. Does display all correctly in Microsoft edge.

Asked by rbened1 1 week ago

Last reply by rbened1 4 days ago

EDIT will not work for Address Book Contacts

Address Book > either All Address Books or Personal Address book about 1/3 of my contacts when I click there name and click "Edit" nothing happens. Please help! … (read more)

Address Book > either All Address Books or Personal Address book about 1/3 of my contacts when I click there name and click "Edit" nothing happens. Please help!

Asked by streamlineasset 1 week ago

Last reply by john.stevenson 1 week ago

FIREFOX v 103.00 - MAC OS v10.15.7 - printing PDF directly from Vendor website, the HEADER is messed up

I installed the update for version 103.00. I already followed all the suggested steps of clearing CACHE and cookies and rebooting the system. Did not fix the problem. … (read more)

I installed the update for version 103.00. I already followed all the suggested steps of clearing CACHE and cookies and rebooting the system. Did not fix the problem.

I have several Vendors that I connect to their site, login, and print out my Invoice from them. It directly calls the Firefox printer dialogue box and when it is printing directly to any of my HP Printers (as I tried 3 here officejet 8600, Offuce /het Pro 8025e, and HPLaserJet P3100, all did the same thing after applying the 103.00 update.

The 1st page of the document has a different HEADER the remaining pages. It appears that Firefox is not reading interpreting the information about the 1st PAGE Header FONT size or something else correctly on this 1st page, but ONLY on the HEADER. If there is a logo that would normally print, it is completely unrecognizable and not the right size, like it cuts part of it off.

As a workaround, I have had to choose SAVE TO PDF from the Printer Dialog box, and once it is saved as a PDF on my desktop and opened in either Adobe or Preview, it prints correctly.

I have attached a Picture of just the part that is messed up, sorry the rest of the page has account numbers and personal information, and this is more than enough information for you to work with.

This just started happening since I applied the version 103.00. This is definitely a BUG.

Asked by cathysusanwelsh 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

How do I reduce my screen display size?

After a recent reboot, all of a sudden when I use Firefox the screen display is so big I can't see the entire webpage without scrolling up and down and back and forth. Ho… (read more)

After a recent reboot, all of a sudden when I use Firefox the screen display is so big I can't see the entire webpage without scrolling up and down and back and forth. How do I get it back to what it was before?

Asked by dpeattie 1 week ago

Last reply by Terry 4 days ago

Label Print Problem since last update 7/26/22

I'm have a problem with the setting for label printing since the last update. I know it's firefox because I went on safari and it worked fine. I have tried to go to firef… (read more)

I'm have a problem with the setting for label printing since the last update. I know it's firefox because I went on safari and it worked fine. I have tried to go to firefox print setting, it is marked correct, but it's printing label's 10 times the size. on labels and even on letter size paper. I've tried to restart firefox and my computer. I also checked my computer settings, but firefox is overriding any settings. So what is going on firefox????

Asked by witchbeme 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Print function missing images and won't customize page range

Thunderbird's print function now has two problems. The print command still takes me to print preview, but then the problems appear. First, the preview has a blank area in… (read more)

Thunderbird's print function now has two problems. The print command still takes me to print preview, but then the problems appear. First, the preview has a blank area in place of the image in the message. Since that image is a QR code admitting me to something for which I've paid, in effect it is cheating me of my money! Actually continuing to print produces the message on paper but without that image.

Second, when I try to choose a page range other than ALL, I see only one other option, Custom. (Firefox instead in print preview also has the choices of odd and even pages.) That's fine, and selecting custom then opens a small field in which to type my choice. But the moment I type, say, "2," the print preview closes and the print option is lost . . . unless I chose the print command all over again, and the vicious cycle continues.

Asked by jhaber3 1 week ago

  • Solved

TB 102.0.3 after update unresponsive on startup

InstalledTB 102.0.3 over my existing version 91.11. After that TB is unresponsive for nearly 2 minutes after startup. As TB is unusable for me, is there a way to rollback… (read more)

InstalledTB 102.0.3 over my existing version 91.11. After that TB is unresponsive for nearly 2 minutes after startup. As TB is unusable for me, is there a way to rollback or fdoing further troubleshooting?

Asked by schaefer1072 2 weeks ago

Answered by Wayne Mery 2 weeks ago

Thunderbird 102.0 When opening a incoming email it opens up in a full window

Thunderbird 102.0 When opening a incoming email it opens up in a full window now when I used to open a incoming email it opened in a smaller window with in the full windo… (read more)

Thunderbird 102.0 When opening a incoming email it opens up in a full window now when I used to open a incoming email it opened in a smaller window with in the full window. I can't see how to make the incoming message smaller like it used to be.

Asked by Washington Rambo 1 month ago

Last reply by Toad-Hall 1 month ago

Thunderbird attachments = cannot open to read without saving first

Hi hope someone can help I'm currently using Thunderbird v. 91.11.0 (32 bit) and still on Win 7 pro. For a long time I have to save incoming attachments as a file, before… (read more)

Hi hope someone can help I'm currently using Thunderbird v. 91.11.0 (32 bit) and still on Win 7 pro.

For a long time I have to save incoming attachments as a file, before they can be read. Previously I just had to click open (from memory) and the file would appear on screen, Now on clicking OPEN I get a long list of things that apparently bear no relation to the attached file.

Thanks in anticipation - probably I've missed some simple cursor click routine prior to clicking OPEN - looking forward to being given the secret (?) and not to have to feel too ashamed.

Griff

Asked by gg.d1 1 month ago