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emails don't delete

I get my emails on both mobile and laptop. But if I delete on one it doesn't delete on the other (I have to delete same emails on devices separately). What setting have I… (read more)

I get my emails on both mobile and laptop. But if I delete on one it doesn't delete on the other (I have to delete same emails on devices separately). What setting have I got wrong? Paul

Asked by paul521 17 hours ago

Last reply by david 1 hour ago

Google Play Corrupted

Thank you for all you do for those like me. God Bless you all. Firefox is straight up. Google Play on this android phone is Corrupt. I reported to Google but they did not… (read more)

Thank you for all you do for those like me. God Bless you all. Firefox is straight up. Google Play on this android phone is Corrupt. I reported to Google but they did nothing. The play store is not in the USA. It will not up date correctly. Apps on phone constantly change. An case I'd was sent in regards to the google cloud platform back in Sept 2022. That is when I first told then. Nothing done. Version of Play not up- dated. Cannot sign out of Google Play. I am disabled and very little monies. So I guess that's a good reason for my problem to be ignored by Google. I came to Firefox because I was so tired of the abuse of Chrome. There are apps on this phone like Chrome are being enabled even though I have tried to remove all access. I live a very simple life. Immune problems keeps me from contact with others. Limited. My doctors contact me by tele-med. I depend on this phone. Please help. Thank you gw

Asked by G 3 days ago

Last reply by Paul 2 hours ago

Button links not working in Thunderbird Beta 112.0b3 (64-bit)

Hello, I hope this is the right place to post about this issue. Just installed Thunderbird Beta 112.0b3 (64-bit) a couple of days ago, getting the feel of this one and … (read more)

Hello,

I hope this is the right place to post about this issue.

Just installed Thunderbird Beta 112.0b3 (64-bit) a couple of days ago, getting the feel of this one and doing OK, but found an issue.

Buttons (screenshot supplied) are not working (not taking me anywhere) except for the calendar one, which works OK

Any feedback or instructions to correct this would be appreciated.

Regards, Jay

Asked by Jay Lethbridge 14 hours ago

Last reply by david 2 hours ago

Allowing popups on some sites

I have followed the directions to change settings for pop-up blocker but when I go to the permissions section of Privacy&Security there is no BLOCK POP-UP WINDOWS wit… (read more)

I have followed the directions to change settings for pop-up blocker but when I go to the permissions section of Privacy&Security there is no BLOCK POP-UP WINDOWS with a checked box next to it. So I cannot make exceptions.

I have Firefox for Android on my Samsung tablet version 111. I don't know what I am doing wrong.

[email address]

Asked by connee1415 4 days ago

Last reply by Paul 2 hours ago

process failed, unable to open sites, redirects

Process failed when I try to log in into my Samsung account in my phone. I also get redirected or I can't contact any support on my phone Samsung, text now. And apps are… (read more)

Process failed when I try to log in into my Samsung account in my phone. I also get redirected or I can't contact any support on my phone Samsung, text now. And apps are downloaded on my phone Spectrum Mobile apps but I can't access them. I get offline notices frequently

Asked by Deeny 20 hours ago

Last reply by Paul 3 hours ago

cannot open or set html files to open woth firefox

I tried opening it with the file navigation of "file:///storage/..." but it didn't want to open that way, and when I tried opening the file directly firefox isn't a valid… (read more)

I tried opening it with the file navigation of "file:///storage/..." but it didn't want to open that way, and when I tried opening the file directly firefox isn't a valid option for opening it like shown in my screenshot. Would anyone have any advice for what I could do, or try again and maybe I messed up with routing the file storage ect? The file opens and works fine in Chrome, I just want to use that as little as posible though.

Asked by RigorousSeven 3 hours ago

Last reply by Paul 3 hours ago

Disabled push notification in Windows settings now I'm not recieving them at all.

I updated Firefox to 111.0(64-bit) this morning. My push notification from sites I allow started running through Windows notifications instead just popping up like normal… (read more)

I updated Firefox to 111.0(64-bit) this morning. My push notification from sites I allow started running through Windows notifications instead just popping up like normal. I read an article that said I could disable this feature through Windows Settings and the push notifications would start showing up like they used to. Unfortunately after I did this I stopped getting push notifications at all. Would have left it to go through Windows notification but it makes an annoying sound every time I got a notification and that got old fast. I just want push notifications back like they used to be.

I run Firefox on Windows 10.

Asked by Isebas 1 week ago

Last reply by AliceWyman 4 hours ago

Thunderbird local folder has no .msf file or location

Windows 10, Thunderbird 102.9.0. I have a local folder for "Clients". There are subfolders for the individual clients. Within these there are annual subfolders. I move em… (read more)

Windows 10, Thunderbird 102.9.0. I have a local folder for "Clients". There are subfolders for the individual clients. Within these there are annual subfolders. I move emails to the local client folder, then at the end of the year I move them to the new annual subfolder. I’m looking for a recent email in a local client folder, but all I see are the star and “read” icons – no entries for the various headers. The annual subfolders are fine, location correct etc. The local client folder “Properties” shows no location for the file index, no size, unknown number of messages. The “Repair Folder” option is unavailable (greyed out). Looking in File Explorer (Windows 10) I don’t see any file or .msf file for the local client folder, although there are files and .msf files for the annual subfolders. If I move a new email to the local client folder, it vanishes into the abyss. I ran a surface check on the SSD which showed no problems. HELP, please.

Asked by watwinc 1 day ago

Last reply by googlethunderbird 6 hours ago

forget

I am an 86 y/o programmer with poor eyesight. I wrote my first program in 1960 and am learning html,javascript,php and sqlite. I frequently want my browser to 'forget' bu… (read more)

I am an 86 y/o programmer with poor eyesight. I wrote my first program in 1960 and am learning html,javascript,php and sqlite. I frequently want my browser to 'forget' but in 150% enlargement the forget window doesn't fit on my screen and if i scroll down on the page i lose the popup, so i have to back out to windows (10) set my viewing to 100% and do it over. Suggestion: reduce the size of the pop-up and put the 'forget' button on the top. Are all the little icons necessary? I cant change any of them. And is the time frame necessary? i always choose '24 hrs'. IMO you only need a 'really?' pop-up to the forget button push and then wipe it all out. IMO Firefox is an amazingly good program! kudo's to all you Mozilla programmers! jim murray [email removed from public forum]

Asked by jim374 20 hours ago

Last reply by cor-el 17 hours ago

Font anti-aliasing not working on some websites in Firefox Browser (Arch Linux)

Hey, I'm running Arch Linux (fwiw, KDE). Some websites seem to have a problem displaying some fonts properly (see attached screenshot). Tried anything I could find online… (read more)

Hey, I'm running Arch Linux (fwiw, KDE). Some websites seem to have a problem displaying some fonts properly (see attached screenshot). Tried anything I could find online, didn't help. Most sites display normal smooth font. Konqueror and Falkon don't seem to have this problem.

Asked by jodemej283 20 hours ago

Last reply by cor-el 17 hours ago

History bug

My history kinda crashed. When clicking "History" on left top corner its empty. I know that the data still somewhere exists because after I click Ctrl+H the side bar app… (read more)

My history kinda crashed.

When clicking "History" on left top corner its empty. I know that the data still somewhere exists because after I click Ctrl+H the side bar appears and there is whole history. But I can't reach it traditionally as before. I'm afraid my history can disappear and I want two things:

1 make my history come back to the normal place (the list on left top corner) 2 make a backup history file somewhere

Asked by eliaszm06 19 hours ago

Last reply by cor-el 18 hours ago

cannot see eBay "place bid" field using Firefox 111.0.1 with OS Monterey 12.6.3

cannot see eBay "place bid" field using Firefox 111.0.1 with MacOS Monterey 12.6.3. I can see it when I use Safari and Opera. And I can see it using other versions of Mac… (read more)

cannot see eBay "place bid" field using Firefox 111.0.1 with MacOS Monterey 12.6.3. I can see it when I use Safari and Opera. And I can see it using other versions of MacOS on other computers.

Asked by mcassa 20 hours ago

Last reply by jonzn4SUSE 18 hours ago

Application Error Thunderbird

With the recent update to Thunderbird I am getting the following error when I click on a link that will take me to the internet for information. In a window I get Choos… (read more)

With the recent update to Thunderbird I am getting the following error when I click on a link that will take me to the internet for information.

In a window I get

Choose Application Choose an application to open the HTTP link

When I click on the tab for the application it searches for an application (*.exe;*.com) that is not there.

Please assist me, I will even allow remote access to better resolve this headache!

Richard Germain rdg_tech@comcast.net

Saturday 25-Mar-2023

To the Thunderbird support group,

I am not tech savie when it comes to software. I have been reading through the links related to this issue and I am now at a total loss! I have had to go back to Outlook to to refer to emails with links within them. I have only until 31-Mar-2023 before the email server will stop sending emails to Outlook. I am desperate to get this issue resloved. I ask your team to please help me!

Richard Germain

Asked by rdg_tech 3 days ago

Last reply by david 18 hours ago

RSS feed produces error "The feed URL is not authorized." and the previous solution doesn't work any longer

I've been happily using the feed from https://feeds.feedburner.com/LICD for quite a while, but in the last few days, suddenly Thunderbird 91.10.0 (64-bit) gives me the fe… (read more)

I've been happily using the feed from https://feeds.feedburner.com/LICD for quite a while, but in the last few days, suddenly Thunderbird 91.10.0 (64-bit) gives me the feed "is not authorized" error. Previous solution https://support.mozilla.org/en-US/questions/1166672 isn't working for me - Lightning is no longer an extension, so I can't deactivate it. I'd remove the calendar function entirely if I could - I don't use it.

Going to advanced preferences and pulling up calendar.useragent.extra gives me radio buttons to select Boolean, Number, or String with a plus sign to add it. Adding one doesn't fix it. Setting to false doesn't fix it. Deleting the one I added doesn't fix it. Right click only gives me Select All, which highlights all text on screen and does nothing.

Most of my other feeds are fine, and checking the website shows the RSS URL has not changed. I have read a couple of other complaints about this same issue, and, apparently there is a bug concerning this issue at https://bugzilla.mozilla.org/show_bug.cgi?id=1694001 but it has been stalled for over two years.

Is anyone going to do something about this?

Asked by rev.deluxe 2 months ago

Last reply by jackbrouwer51 18 hours ago

I'm unable to simply use my arrow keys to preview emails in a folder. The email actually gets selected, rather than remain in preview?

I used to be able to use my arrow keys to scroll through email folders (in/out, etc), reading the previews rather than actually opening up the emails themselves. For som… (read more)

I used to be able to use my arrow keys to scroll through email folders (in/out, etc), reading the previews rather than actually opening up the emails themselves. For some reason this no longer works? Instead of remaining in preview, the email open up. Is there a setting I'm missing? Peter

Asked by PSikes 2 days ago

Last reply by Toad-Hall 19 hours ago

Emails

This past Sunday, when I opened my email program, my mail would not open. It was asking for a password. I did not sey it up with a password. After a couple of tries, I… (read more)

This past Sunday, when I opened my email program, my mail would not open. It was asking for a password. I did not sey it up with a password. After a couple of tries, I got the message that my email had been shut down but it is now re-opened. I logged on my my internet carrier & they said they had not closed my email but if I was using a different email program that might be the problem. Once I signed into my internet carrier, I did start receiving some emails but I am not receiving all the emails that I was receiving before the message that my email has been closed but was now being re-open. Did something happen on your end that can possibly be straightened out?

Thank You, Geraldine Pollard

Asked by gpollard3 2 days ago

Last reply by FredElgin 21 hours ago

Safeway (grocery) email "key words" with HTML markup in tabular form are not appearing in search results

The emails display OK (without markup.jpg). This is an example of what the markup looks like (with markup.jpg). If I enter "Bell Pepper" in search, nothing appears except… (read more)

The emails display OK (without markup.jpg). This is an example of what the markup looks like (with markup.jpg). If I enter "Bell Pepper" in search, nothing appears except from Safeway emails from before 2021 (when they switched to html). All emails are included in the "regular" search (right click -> Search Messages). So the problem is (apparently) that the words are not included in the global search database.

Windows 10, Thunderbird 102.9.0. I have rebuilt all of the .msf's, rebuilt the global database (several times). I have compacted all of the folders. I have run in Troubleshooting mode. To no avail.

Asked by Therefore Systems, Inc. 1 day ago

Last reply by FredElgin 21 hours ago