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Unsupported video pages.

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome… (read more)

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

Asked by santiago72000-tefl 1 week ago

Last reply by jonzn4SUSE 19 minutes ago

Thunderbird is newly SLOW

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even somethin… (read more)

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

Asked by a2jc4life 3 weeks ago

Last reply by Wayne Mery 6 hours ago

Unable to view unread only messages

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no … (read more)

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no messages show. I then click on sent message, click back on incoming and the messages reappear in the "all" messages display. The Gmail account is just fine, I can click between "All" and "Unread only" with no issues. Can't figure out what's going on.

Asked by John Mazza 5 months ago

Last reply by TOBrienArchitect 9 hours ago

changing menu language settings.

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English? … (read more)

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English?

Asked by Donald Renfro 5 months ago

Last reply by mspoe61 2 days ago

Thunderbird on Windows 10/11

I supply software that uses TB to send emails with an attachment (via MAPI - an invoice) I have a number of customers for whom this has stopped working. I tested all of t… (read more)

I supply software that uses TB to send emails with an attachment (via MAPI - an invoice) I have a number of customers for whom this has stopped working. I tested all of these with the usual fixes. The app has full access to the folder containing the file. The app is set as administrator and is inside the firewall. I have set default mail app to TB. TB is set to check as default on startup. Yet windows keeps saying we need to define a default email client. One customer solved the problem by buying a new PC. I have another customer who has this problem on a new PC. There may be a common denominator in Microsoft Office which on loaded onto the PC's. If that is the problem then that is Microsoft denying access to TB? Has anyone had this problem and can suggest a fix I would be grateful.

Steve Hall

Asked by Steve Hall 2 weeks ago

Last reply by Wayne Mery 3 days ago

Autorefesh Pages

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a pa… (read more)

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a page refresh every time it is brought back to the foreground from the background. And all the data already entered is lost! This is a fairly well-known problem with FF on Android! Chromium manages this better and leaves the memory management to Android. Why can't FF do that? Why can't I switch off this feature? I can't edit any relevant websites with the FF. I have to use Chrome for that! Hooray!

Asked by me267 2 weeks ago

Last reply by NoahSUMO 5 days ago

Perminantly disbkle send later

My email sending defaults to send later, I have to close Thunderbird to get the emails to send now. I have looked at extension and NONE are set How do I get rid of the … (read more)

My email sending defaults to send later, I have to close Thunderbird to get the emails to send now.

I have looked at extension and NONE are set

How do I get rid of the send later function

Asked by carl4849 2 months ago

Last reply by Eric Meece (Eric Mystic) 5 days ago

Can't enter credit card number when purchasing items

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The curs… (read more)

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The cursor would not "register," & the box would be greyed out. I'm running Windows 11 Pro, Firefox 129.0.2. It's not my antivirus, because I can go to Microsoft's browser (ugh), & make my purchases. Ideas? Thanks!

Asked by Hilary Anderson 1 week ago

Last reply by jonzn4SUSE 6 days ago

Failure to send email

I am getting a number of messages "Sending of the message failed. SSL received a record with an incorrect Message Authentication Code. The configuration related to mail.t… (read more)

I am getting a number of messages "Sending of the message failed. SSL received a record with an incorrect Message Authentication Code. The configuration related to mail.tobymanning.co.uk must be corrected" when I send an email

Asked by Toby-Go 1 week ago

Last reply by david 1 week ago

email

We have been working with our server, Blue Mountain, for weeks now trying to correct ever shifting email issues: can't send or receive emails on laptop, can receive on ph… (read more)

We have been working with our server, Blue Mountain, for weeks now trying to correct ever shifting email issues: can't send or receive emails on laptop, can receive on phones but not send, then can't receive but can send. Then can't do either. Currently I haven't gotten an email on my phone since August 2, the last item there is a box that says "Correct credentials needed. Enter credentials for arimor@gorge.net." My husband's last email is a Newsbreak -- from a week or so ago. So we can't send or receive from laptop or phones, but in our last contact with Blue Mountain they said it must be a Thunderbird problem. I fervently hope it is because then our problems might be solved. Can you help?

Asked by arimor 1 week ago

Last reply by david 1 week ago

Downloading email messages

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of … (read more)

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of messages" about to be downloaded. (This is not the notification window at lower right.) Recently the number of messages actually received is not always correct. For instance, this morning the message was clearly "downloading messages 3 of 3", but only one appeared as a new, unread message in my inbox. This has occurred several times, sometimes qty is correct, sometimes not. My first question is whether this is a bug in Thunderbird, or something I need to pursue with my email provider? Second question: I am only requesting those for my account, but might the "missing messages" be downloaded for my wife's email?

If missing messages are for my wife how do I fix it so I only download mine? She doesn't have admin rights and I made no changes to our account settings. If missing messages are not hers then I am seriously concerned about this issue.

Asked by RetiredMiner 4 months ago

Last reply by rehawkpe 1 week ago

I am not receiving some emails

I have been receiving emails and newsletters from a number of companies for many years. Suddenly last December many stopped coming. I have been in touch with one in parti… (read more)

I have been receiving emails and newsletters from a number of companies for many years. Suddenly last December many stopped coming. I have been in touch with one in particular and I am still on their mailing list. I am unable to find anywhere I can check. And before anyone says check your Junk folder. I do that every day. It has gotten to the point where I will have to stop using Thunderbird. Where can I look to find out what is wrong.

Asked by rmeyer174 3 months ago

Last reply by Toad-Hall 1 week ago