All Products Support Forum

I lost my tabs again today at start-up. I went to history & did "Open All In Tabs" for about 200 tabs...most of the important ones did not come back. I can't be doing this on a regular basis. You've spoiled me with the tabs staying on the browser every day. But, even though I've used Mozilla for years, I may have to find something else I can trust! This is twice now...I can't spend this kind of time trying to recover things (many of which I can't get to).

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

As an example: suppose you have 100 tabs open. Does Firefox use more memory if 50 are open in 1 window and 50 in another or if all are open in just 1 window? Does it make any difference?

Hi!

Where does FF store automatically downloaded updates on windows 10? Seems like last time this was asked was during XP time: https://support.mozilla.org/en-US/questions/751464 thus this answer is no longer valid. I am looking for win 10 version of this answer.

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load, or loads and waits until connection expires. I tried refreshing Firefox, the uninstalling and re-installing - the problem remains. I do not use any proxy or firewall on my computer. Opera and other browsers do not have this problem. Please, advice.

firefox moniter found my email in a new data breach february 4,2023. Firefox sent me an email about it. how do I know the firefox email is safe to click on highlighted items in the email?

I am facing recurring tab and window crashes on Firefox 108. This is one of the submitted crash reports https://crash-stats.mozilla.org/report/index/b930a34e-c41d-4514-9dbd-a09970230204#tab-details

I have tried disable extensions one by one but it does not seem to affect the problem. Or at least there isn't a clear pattern that can help isolate the problem.

How can I fix this? Can someone help me read these reports better?

A data breach happened in April 2019 which you reported to me today, 2/4/2023, but I have changed all passwords in the last month or so reported at risk, am I safe now that it is almost 4 years after that breach?

I don't know how to fix my issue. my banking page and roblox for my daughter have both been asking for codes. i enter the code and tell the web page to remember the device. i can log out 5 second and days later it doesn't remember the device. i not sure how to get it to remember my computer. i use firefox as the browser. computer not been moved internet has not been switch my ip address should be the same. i dont understand why these 2 pages cant remember my computer and the bank says i am the only person this is happening to. webroot is not active acount it a old softwear.

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upset and frustrated right now! So much wasted time. I cannot believe Mozilla did this to us with no warning!!!!!!!! I have seen some articles on how to get the info back, but I don't really understand them. I am relatively computer-savvy, but I definitely do not understand how all this works. Some "Firefox for Dummies" at this point would be greatly appreciated. I am on a PC using Windows 10 professional 64-bit with automatic updates so it's current.

My wife shares my computer with her own account and email address in Thunderbird. When she sends me an email, my name instead of hers is listed as the Correspondent. Can that be changed to her own name?

Hi, I explained in the query itself. I do not have any add on or downloaded any ad blocker software. But genuine sites are not allowed to for eg. to access a speed test website keralatelecom.info. I get this alert

Why am I getting this from Kaspersky? The most recent version is 108.0.2. Detect date ? 01/17/2023 Severity ? High Description

Multiple vulnerabilities were found in Mozilla Firefox. Malicious users can exploit these vulnerabilities to bypass security restrictions, execute arbitrary code, spoof user interface.

Below is a complete list of vulnerabilities:

   Security vulnerability in SystemPrincipal can be exploited to bypass security restrictions.
   Security vulnerability in WebWorker can be exploited to bypass security restrictions.
   Code execution vulnerability in GTK drag and drop can be exploited remotely to execute arbitrary code.
   Code execution vulnerability in process allocation can be exploited remotely to execute arbitrary code.
   Code execution vulnerability in Devtools can be exploited remotely to execute arbitrary code.
   Memory safety vulnerability can be exploited to execute arbitrary code.
   Security vulnerability in Notification permissions can be exploited to bypass security restrictions.
   Security vulnerability in format directive can be exploited to bypass security restrictions.
   Security UI vulnerability in cross-origin iframe can be exploited to spoof user interface.

Affected products

Mozilla Firefox earlier than 109.0 Solution

Update to the latest version Download Firefox

Attention: Toad-Hall Jan 18, 11:33:01 PM - - Many thanks for answering my first query: Have not tried any of your suggestions as yet, truth be told don't think I would be able to. My new query, between the time of asking my first question and receiving your email we somehow retrieved our emails, have no idea how this happened, however, we are now able to send and receive emails: My new query, can you help us retrieve our local folders. Thank you.