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I just reinstalled Windows and Thunderbird, and am trying to use my previous profile and files. My files were previously stored in c:\Thunderbird, rather than the default location.

With TB closed, I opened the Profile Manager, clicked Create Profile, changed the location to c:\Thunderbird, and then click Create Profile. I left it set as the default profile.

However, when I open Thunderbird, I'm at the startup screen, where it's asking me to enter my email address. None of my files are visible.

I then deleted the profile (but left the files intact), and used the default profile. When I entered Thunderbird, I clicked Import, then Import from another Thunderbird installation, then Choose a profile folder, and then I selected c:\Thunderbird. I left all boxes under "What to import" checked, and clicked Continue and then Start Import.

Got a message: "Import failed unexpectedly, more infomration may be available in the error console."

I then tried it again, leaving only "Accounts and settings" checked. Same message.

Going into the error console, the message is this: "Uncaught (in promise) DOMException: Could not open the file at C:\Thunderbird\prefs.js".

I then went into C:\Users\{username}\AppData\Roaming\ and deleted the Thunderbird folder and tried the import again, as well as the creating of the profile again. Same results.

Any ideas about what I could do?

Thanks!

Hi I updated Firefox and now everything is gone. History Dave bookmarks and paid downloaded programs all gone. I tried everything to recover but nothing

Please help

In recent versions of thunderbird, I am not able to use the wizard to add my mail account to thunderbird. When I try, I get an error popup saying the ingoing server is already added. It isn't. It is a completely fresh install of thunderbird on a new pc. There are no existing accounts at all in the settings.

My setup: I am using the hosting provider nordicway.dk with my own domain ellenshoej.dk.

The wizard is able to correctly discern most settings, except it gets the username wrong. The username should be the whole emailaddress, but it guesses to only use the username part, in front of the @-sign.

I attach a screenshot of the error popup.

If I go into manual settings and enter the correct username and try again, I still get the same error. (screenshot 2).

Even clicking Advanced configuration (blue link above the buttons) gives the same popup.

The only workaround I have found is to bypass the wizard completely all the way from the start. This can be done by only entering your name and email, then immidiately clicking manual setup and advanced configuration. This creates a blank entry in the settings. (screenshot 3) You can now enter all server settings manually, and then everything will work. But the wizard is completely broken for me.

Graphics card on old Win7 computer running Firefox died. Unable to render image to screen. Setting up brand new Win10 system and downloaded virgin current Firefox. Have hard drive from old system set up as an external device drive and want to migrate years of bookmarks from old Win7 system on external drive to new Win10 system. Can you please assist?

I upgraded my version from 68 to 102. Everything went great until I went to my address book and it was empty. I has 3 books and all are empty. How do I recover them. I know the abook.mab have my info because when I open it up in notepad I see my info..

I have tried coping the profile to a different location and then importing the address books from the copied profile location. It did bring in the address books names but the address books are stile empty. Help please...

I have already converted my .pst files to mbox. How to add them to Thunderbird Ubuntu Linux. I have all files (both .pst and new mbox) on an external usb drive and plan to keep them there. I don't whant them in my /home/user-name/.... folder. Is ther a config file wherei can change the location?

Regards,

Aita Montxo

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately my system crashed and I had to reinstall my OP system including Thunderbird. When I upgraded to a new version of Thunderbird I was unable to migrate the contacts within those list to the new address books, unfortunately I don't remember which version caused the change except it was when they moved the address book icon to the left side of the screen. I had copied the respective sub address books to .csv files. How can I import the selected .csv files to a sub folder under my Personal Address Book? Also, how do I copy/paste individual or groups of contacts from one file to another?

I have used Xfinity for 15 years as my email service provider and used the same password for TB. Recently, TB stopped accepting the password. I changed it hoping that might help, but it did not help, I also reinstalled Thunderbird but it didn't help. Any ideas?

1) In my internet search about what are .mozmsgs folders, I read that they are related to a Windows search function. However I am no longer using Windows, but a Mac. Does that mean they are redundant and I could delete them?

Background: I am moving my Thunderbird profile from the iMac to my Macbook when traveling. And afterwards I am moving it back. I seem to have lost mails from earlier years but just found them on the Macbook. For some reason the synchronization did not transfer all the subfolders. The strange thing is that the iMac (which did not show the older mail folders) has lots of .mozmsgs folders, while the Macbook (which showed the older mails) does not. I am using only POP never IMAP.

2) I organize my mail folders in yearly folders. After some years, when I am less likely to looking things up, I move the year folders into an archive folder. I do this inside of Thunderbird. Now I just noticed that I have empty .sbd and .mozmsgs folders in the original location (zero bites). Again I am wondering if these folders are redundant and could be deleted?

Thanks!

Hello. I think I am a little out of my league with this. I have set up Thunderbird and I believe that all of the information is correct, but Thunderbird just "Times out" Any help would greatly be appreciated. Thank you!

Mike

I want to use Firefox, not Chrome, for my information transfers to Centrelink etc. Firefox stalls - stays blank below - every time I expect to get further info when I have filled in data. This is not so on Chrome, where the next step is revealed after filling in a segment of info/data.

Specifically, I am trying to pull up a web-site. It is called - http://pi-star/

Can someone help me with the right settings.

Plus, this works on another computer, but not this one.

The IP address I am seeking is wlan0:10.0.0.100

Please contact me if you can help. Thank you. Rick

Dear Reader:

HELLLLLLLP!

I loaded Firefox yesterday using Firefox Installer.exe

The installer loaded to my laptop with Desktop Icon Target "C:\Program Files\Mozilla Firefox\firefox.exe" This has my bookmarks and personalizations, and is synched with the Firefox on my Tower computer in another room

Now my laptop has another Destop Icon Target "C:\Users\FEDER\AppData\Local\Mozilla Firefox\firefox.exe" This firefox browser is new and has none of my bookmarks and personalzations. It is not synched.

My Apps shows only 1 Firefox installed, and it will not uninstall.

How do I remove both of these firefox browsers, remove firefox from Installed apps, so I can load a clean version?

This is frustrating.

Hello, I tried to save a page as pdf = "pdf not generated". Then I tried again, seemed to work but couldn't open it. Any idea ? NB it is paying newspaper, I am a subscriber.

https://www.lesechos.fr/industrie-services/energie-environnement/superethanol-e85-5-chiffres-fous-sur-le-carburant-le-moins-cher-a-la-pompe-1900005