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Why would I get this error message when downloading from canva: https://export-download.canva.com/5A-Ps/DAGORK5A-Ps/5/0-1844676587812171127.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJHKNGJLC2J7OGJ6Q%2F20250107%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250107T230037Z&X-Amz-Expires=29078&X-Amz-Signature=4503d79d29a90e609353d10d8f344e6d203897659b0ccc4c4b7600fc6dd7c929&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%2A%3DUTF-8%27%27instruction%2520video%2520link%2520%25282%2529.pdf.pdf&response-expires=Wed%2C%2008%20Jan%202025%2007%3A05%3A15%20GMT

I am downloading videos but I can not view their progress on the download page. They only appear after they're done downloading or a notification when they fail. What's wrong?

I closed an account that I had gmail send all my information from. Now that I want to download it, I can't due to the fact that it wants me to log into the account that no longer exists. If I try signing in to another account to try to download it will not let me. This is a brand new phone and I can't open my bank app due to a message that keeps reading " page management" ,have installed and Uninstaller it. Been to bank, TMobile site and simply nothing works and now i can't recover my downloads from an account that was closed even though I downloaded them cause it keeps sending me the email address of the account that's closed and won't accept another account to open the download. Thank you. Sara M Roscher. [Email address]