All Products Support Forum

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it handles these files. How do I add .docx to the list of content types?

Following that last update to Firefox, the Facebook game Criminal Case stopped working properly. When certain things are done in the game the screen in the game is shrunk and doesn't occupy all the space it should do. When this happens, none of the buttons on that screen in the game work. In the attached image, the in-game screen should occupy all the black area that surrounds it.

Other players of the game have reported similar problems when using Firefox. I am currently playing the game successfully in Opera GX browser.

Hello all!

I have been attempting to sign into Thunderbird for the best part of an hour with no success. Thunderbird does not seem to recognise OS365 log in credentials.

I am using Automatic Recognition by entering my email address and associated password.

I get this error message after clicking "Done: "Unable to log in at server. Probably wrong configuration, username or password".

I then select "Configure manually". When selecting to set up manually, I am using the below IMAP and SMTP info:

IMAP Hostname: outlook.office365.com Port: 993 Connection Security: SSL/TLS Authentication method: Normal Password Username: name@companydomain.com

SMTP: Hostname: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication method: Normal Password Username: name@companydomain.com

But getting this error: "Unable to log in at server. Probably wrong configuration, username or password".

I am not completely lost as all credentials are correct (signed out and back in of Outlook).

System Info: Using Mac running macOS 12.4. Using Thunderbird 102.0 (64-bit)

Hello,

I am running Firefox v101.0.1 (64-bit) on Linux (Pop!_OS, installed as a flatpak). I am using the default system theme in dark mode, though switching to the Firefox dark theme or other themes does not change anything. When I allow the Menu Bar (File, Edit, View, etc.) to be present, the browser tabs on the next line are aligned correctly, going all of the way to the left. When I uncheck the Menu Bar, however, a gap appears to the left of the tabs. I have not seen this behavior on Firefox in other environments (Debian, RHEL, Windows), and I'm wondering if there's a way I can remove that gap. I have attached screenshots showing how the tabs are aligned with and without the Menu Bar.

Thanks so much!

The language setting is English United State, but the Spanish version comes on even after I set the URL of the Home Page. What can be done to restore the English version of the Yahoo home page?

When I start a private window on FireFox, that same private window still has all the browsing history attached to my "normal" FireFox windows.

Ideally, I'd like to start Private Mode and have FireFox start from "zero": No access to past browsing data.

Is there a setting that allows for this?

On my video gallery page, some of my videos are stand alone and others are a series of two or more videos. When you click on the series, it takes you to the page where all the ones in the series are housed, but then when you click on one of the videos in that series, I receive a prompt from FIREFOX: Receiving prompt on my created web site "FIREFOX CAN'T OPEN THIS PAGE" Open site in new window...

This totally messes up my ease of use for customers and is keeping them from following through. I would like this feature disabled if possible. Any work around for this?

Thank you for any help and consideration! -Carol Ragsdale (cragsdale231@msn.com) www.westmarionbaptistchurch.com

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

I have MS One Drive. In the last week I cannot connect to it from my online Outlook mail page. I have tried using Edge and Chrome and it works fine on these browsers.

Can you help me resolve this problem please.

Hi everybody, I never cleared my browsing history so far, because I often need to know which websites I already visited when I perform a research on Google. Having the previously visited URLs shown in a different colour is useful for my work.

However, I am wondering whether this huge amount of data could affect the browser speed and memory usage. More specifically, I have a few questions:

1) Out of curiosity, in which file of Firefox installation folder the history is saved, and where can I find it? 2) Do you think it is possible to clear ALL the browsing history, except for one specific URL? 3) Could a cluttered browsing history file affect negatively my browser performance?

Many thanks in advance for your help, Elisa

I wanted to move my FF profile from my old PC (Firefox ESR for Windows XP SP3 32 bit 52.9?) to my new PC where I installed Firefox ESR 91.11 64 bit.

Moving the profile was no problem. I simply copied it on an USB-Stick and moved it to the profile folder of the new installation.

Starting FF works and it remembers all old links, settings and usernames for the sites I visited - BUT it does not store any password I enter after having moved the profile.

I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure.

How do I avoid these messages? I have made rules in my Bitdefender to allow it, but still it does not work. Any suggestions how to be able to log into my router, is welcomed.

Best regards Stones.

In Swedish: Anslutningen misslyckades

Ett fel uppstod under anslutning till 192.168.8.1.

   Webbplatsen kan tillfälligt vara nere eller upptagen. Försök igen om en stund.
   Om du inte kan öppna sidor, kontrollera datorns nätverksanslutning.
   Om datorn eller nätverket skyddas av en brandvägg eller proxy, kontrollera att Firefox har tillstånd att ansluta till webben.

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew security?