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just updated, can't click anything, everything is half faded, no websites load

Just updated Firefox, now it doesn't respond to clicks, not can I select text, websites don't load, all the tabs are at half -resolution. Unusable. Need to use it. … (read more)

Just updated Firefox, now it doesn't respond to clicks, not can I select text, websites don't load, all the tabs are at half -resolution. Unusable. Need to use it.

Asked by toosphexy 1 week ago

comments section frozen

i’m not sure how to explain this. on only one site (arstechnica.com) the page displays odd coloring and freezes if sorted by votes, and as of today, if selecting the next… (read more)

i’m not sure how to explain this. on only one site (arstechnica.com) the page displays odd coloring and freezes if sorted by votes, and as of today, if selecting the next page. it’s truly bizarre. other browsers don’t do this, only ff. i prefer ff though and would appreciate your help, thank you.

Asked by dbvzpcf7hc 1 week ago

Firefox on android brakes after put into background process

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work. I need to open a new card to … (read more)

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work.

I need to open a new card to continue using the website loosing all temporary changes made to it.

Redmi note 11 pro 5g with 6gb of ram

Issue was present for at least 6 months.

Asked by palusinskijerzy 1 week ago

Last reply by palusinskijerzy 1 week ago

Lag and freeze when typing in dynamic searching field

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but … (read more)

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but small niggles such as below doesn't give confidence to make it a default browser.

In website gsmarena.com on mobile Firefox browser when you type in search field, while website tried to dynamically show all matching phone models to a letter that you just typed, browser and keyboard just starts to lag and freeze before it can accept any further input of letter typing. Don't have this issue with other browsers.

Asked by Shrinidhi Hosamane 1 month ago

Last reply by Shrinidhi Hosamane 1 month ago

Keeps Freezing

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it… (read more)

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

Asked by samakiroden 4 months ago

Last reply by V. M. 2 months ago

Reply window frozen in place

If I hit reply to an email the window that opens for me to type in the reply message is pinned in place on my desktop---and I can't move it as I can all other windows in… (read more)

If I hit reply to an email the window that opens for me to type in the reply message is pinned in place on my desktop---and I can't move it as I can all other windows including the original email. This blocks everything under the reply window. Any ideas on what I should do? Already deleted and reloaded the email app ken

Asked by ken 2 months ago

Browser Page Freezing Issue

Recently, I'm having an issue where the browser page freezes when loading any site showing a blank screen or sometimes when it does load, nothing is interactable in the p… (read more)

Recently, I'm having an issue where the browser page freezes when loading any site showing a blank screen or sometimes when it does load, nothing is interactable in the page meaning it still froze but the app itself still works and can be interacted.

The only way to un-freeze the browser page is to back out of the app without exiting it to device home and open the app again. This needs to be repeated when changing tabs as well.

Asked by RedAISkye 2 months ago

freeze on android 13

initially wrote this in the Google reviews and got told to put this here, I will copy my text: ```of course the only browser currently usable mobile or otherwise. I am m… (read more)

initially wrote this in the Google reviews and got told to put this here, I will copy my text:

```of course the only browser currently usable mobile or otherwise. I am mostly here to report an issue, fairphone 4 / android 13 app freezes on tapping search bar

steps to reproduce : open browser and use normally for some time click search bar

this is not a brilliant diagnosis I know but it seems to be a memory issue and I don't have the toolkit to properly check. large amount of tabs open and long media consumption and fast opening and closing of tabs all seem to impact the speed of this occurring so this made the most sense to me

restarting usually fixes the issue but deletes the last ~2min of activity. very strange all in all, I will again suggest a memory leak as the problem```

Asked by firefox2661 3 months ago

Last reply by firefox2661 3 months ago

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (read more)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi 5 months ago

Last reply by Skulljeep 4 months ago

  • Archived

Firefox on Samsung flow on HP PC screen

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (… (read more)

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (Samsung flow screen on the HP PC.)

Asked by Spanish Eyes 7 months ago

Last reply by Paul 4 months ago

  • Solved
  • Archived

[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 9 months ago

Answered by popo 9 months ago

  • Solved
  • Archived

Freeze and links don't work

Hi, I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers … (read more)

Hi,

I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers have no issues, anything I can do?

Asked by wilpang20 7 months ago

Answered by wilpang20 7 months ago

  • Archived

Firefox is freezing on Pixel 6a (Android 13) and subsequently causing phone to restart

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review. The app continues to be unstable on my Pixel 6a (lates… (read more)

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review.

The app continues to be unstable on my Pixel 6a (latest OS, Android 13) after freezing up on what appears to be any heavily scrolled pages or those that create a heavy cache. This freezing then causes abrupt phone restarts shortly thereafter, but not always immediately. Usually the culprit seems to be linked to Facebook album viewing, Imgur albums with article-length descriptions, etc. The abrupt phone restarting occurs whether force stopping Firefox and clearing the cache right away or not (although the restarts seem to happen faster if I force stop the app). I have simply closed the app during the freeze, put my phone down, and come back minutes or hours later to it having restarted on its own.

In addition, open tabs have a tendency to lose their scroll spots on a non-infinitely-scrolling page (e.g. an article not requiring expanding) when the app is minimized but not closed. This is probably unrelated(?) and isn't as critical as the spontaneous restarts, however.

It looks like many Pixel 6a users have had this issue, although those support threads from 8-9 months ago have now been archived. Someone else mentioned scripts from the websites themselves may be to blame? Would be curious to hear of any specific fixes. Thanks!

Asked by KitBum 7 months ago

Last reply by Paul 7 months ago

  • Archived

Firefox on Motorola really laggy

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a da… (read more)

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a day) and ads mess up the design of the webpage.

Asked by tm5281520 7 months ago

Last reply by Paul 7 months ago

  • Archived

Firefox crashes Pixel 6a

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

Asked by bluechair 1 year ago

Last reply by talhaateeq95 7 months ago

  • Archived

Webpage freeze issue

Webpage freezes randomly recently. Need to close the app manually every time and restart all the searches or type the website afterwards. Please fix the problem. I am usi… (read more)

Webpage freezes randomly recently. Need to close the app manually every time and restart all the searches or type the website afterwards. Please fix the problem. I am using the most updated version of firefox in IOS.

Have never been encountered this problem before.

Asked by mytinachui 8 months ago

Last reply by Paul 8 months ago

  • Archived

FFox 116 freezes on iPhone 8

Hello Since the release of 116 for iPhone, my iPhone 8 freezes. I have to switch the phone off and reboot it. Only for it to occur a few minutes later. I know from the co… (read more)

Hello Since the release of 116 for iPhone, my iPhone 8 freezes. I have to switch the phone off and reboot it. Only for it to occur a few minutes later. I know from the comments on the App Store that I’m not the only one.

I’m running iOS 16.6, with around 21GB of free space.

Thanks for your prompt attention. I’m having to use the G**gle app to get round this problem, which doesn’t sit well with me.

Jan

Asked by jjackson3 8 months ago

Last reply by Paul 8 months ago