Thunderbird 102 irrecoverably destroys messages content overwriting them with random content from other messages

A critically important bug! Messages in local inbox (it is possible that the bug occurs in other or all local mailboxes too) get completely overwritten by Thunderbird 102… (read more)

A critically important bug!

Messages in local inbox (it is possible that the bug occurs in other or all local mailboxes too) get completely overwritten by Thunderbird 102 with parts of neighboring messages or by truncated content from the same message. The damage is irrecoverable and irreversible - original content is permanently lost. Message subject still appears in the list of messages, but in the message view pane there is no subject and no message, or just random HTML source parts of another message. Destroyed messages are OK after downloading and display correctly until overwritten under unclear circumstances. In one occasion, there was a monster message created by merging 2 messages into one - with a subject line and top part of the message header from the first message and bottom part of the header and broken content of the second message (3-rd attachment). "Folder properties"/<Repair folder> does not restore the lost content.

Asked by Andrey Marinov 17 hours ago

Last reply by joe200 3 hours ago

Verification error trying to open Exchange email account on Thunderbird

Up till yesterday Thunderbird (release 99.10) was working fine on my Exchange account. Since this morning Thunderbird was claiming my password was not correct. However I … (read more)

Up till yesterday Thunderbird (release 99.10) was working fine on my Exchange account. Since this morning Thunderbird was claiming my password was not correct. However I can use this same password on my iPhone and on Outlook. I decided to change he password. The new password again works on the iPhone and Outlook but not in Thunderbird.

Today I upgrade Thunderbird to the latest version 102.0 and also reverted to version 98 but same problem.

I deleted the account and tried to add it back again and I get a verification error:

Configuration could not be verified. If you username and password are correct, it's likely that the server administrator disabled the selected configuration for your account. Try setting another protocol.

Any suggestion?

Thanks, Gideon

Asked by gideon3 3 days ago

Last reply by gideon3 1 day ago

Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (read more)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 4 days ago

Last reply by Terry 11 hours ago

Migration from Thunderbird

Hello, I would like to ask about how to migrate my pop3 emails and their folders from Thunderbird to MS Outlook 365. The reason is because my email account is based on Go… (read more)

Hello,

I would like to ask about how to migrate my pop3 emails and their folders from Thunderbird to MS Outlook 365. The reason is because my email account is based on GoDaddy and they changed their system last year, and recently they will use Outlook 365 based system. I have used Thunderbird from quiet long time, so now I need to save those old folders and emails from my Inbox and Outbox, migrate all into Outlook 365 so I won't lose them.

I know this sounds weird asking this question to you since it seems like I'm leaving Thunderbird. But no, I will use Thunderbird from my other account (not Godaddy's based) after this, so the emails that relate to my old works shall be moved out to Outlook 365. I must do this since the old emails still valid until now and I still use that for discussions. The guy from Godaddy (I did call them use international call) didn't assist in this matter since they don't concern with Thunderbirds trouble.

Please kindly inform me how to migrate the folders and its emails to Outlook.

I really appreciate and expect help at the soonest as my work depends on these emails.

Thank you. Andrianto, Indonesia.

Asked by andrianto.ss 5 days ago

Unable to use "+ tag" to search through saved tags in address bar anymore

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro I am unable to search through tags in firefox address bar as explained here in this documentation https://sup… (read more)

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro

I am unable to search through tags in firefox address bar as explained here in this documentation https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox

with that said, the problem is only with "+ tagname" not working, as I am able to filter through bookmarks using "* bookmark" and history and tabs. However, for tag search with "+", firefox doesn't work.

Kindly help,

Here is some additional information I collected based on other similar issues that might help.

Not, sure if the search byTag function is removed from Firefox or not ??

Asked by avimehenwal 6 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An error… (read more)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 1 month ago

Last reply by cor-el 1 month ago

Missing Bookmarks

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks Of the four profiles stored in "about:profile" three are … (read more)

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

Asked by Wayn58 10 minutes ago

Firefox is showing me the same blocked (and cancelled) download on each startup

Firefox is showing me the same blocked (and cancelled) download on each startup. Firefox tries to download same file every time I open it. I have seen this issue in sever… (read more)

Firefox is showing me the same blocked (and cancelled) download on each startup. Firefox tries to download same file every time I open it. I have seen this issue in several threads. I want to share my experience in resolving it:

In your Firefox profile folder (%appdata%\Mozilla\Firefox) look for the file download*.json (the asterix represents some characters I did not record). If it contains the strange link for that file he is trying to download all over again at each startup, delete the text ad save the now empty file. At the following startup, the issue should be resolved and the download*.json should disappear from your profile folder.

I hope this helps.

Additional info: This happened to be after trying to download a file from bit-files.com. < -- DO NOT OPEN ONLY FOR WARNING This issue was reported also for depositfiles.com by others. < -- DO NOT OPEN ONLY FOR WARNING Other threads on the same issue: Firefox tries to download same file every time I open it - https://support.mozilla.org/en-US/questions/922373 firefox 28 automatically tries downloading a file when it starts - https://support.mozilla.org/en-US/questions/992386 Firefox is showing me same blocked (and cancelled) download on each startup - https://support.mozilla.org/en-US/questions/1333402

Asked by peter.gogola.84 12 minutes ago

Firefox Raspberry Pi

Raspberry Pi B+ v2 latest OS and upgrades Trying to install Firefox. sudo apt-get install firefox appears to work with Firefox appearing in applications list. But click … (read more)

Raspberry Pi B+ v2 latest OS and upgrades

Trying to install Firefox. sudo apt-get install firefox appears to work with Firefox appearing in applications list. But click on it, get busy indicator for ~10 sec, then nothing. Rpi reverts to normal idle screen awaiting input.

If I try to install again get message that already have latest verson 91.10.0esr-1-deb11u1+rpi

Help please

Asked by chipmuzz 26 minutes ago

Language

I had Firefox in German. With your today-update you changed to English without my o.k. Give me my German language back, perhaps cancel the today-update. I think, than com… (read more)

I had Firefox in German. With your today-update you changed to English without my o.k. Give me my German language back, perhaps cancel the today-update. I think, than comes my German back.

Asked by doctorimmesberge 33 minutes ago

Last reply by doctorimmesberge 26 minutes ago

"Sync & Storage" option missing for Office365 account using OWL for Thunderbird

I have configured an O365 account in Thunderbird(v102), macOS using the OWL Plugin, and want to download all the messages(along with attachments) on the server. The commo… (read more)

I have configured an O365 account in Thunderbird(v102), macOS using the OWL Plugin, and want to download all the messages(along with attachments) on the server. The common answer I found on the forums is to go to the "Account Settings" > "Sync & Storage" section for the account you want to download all messages.

I can see this option for my Gmail ID, but not for my Office 365 ID!

It certainly has not downloaded all the emails, evident by my Profile Folder's storage utilization. Is there any way to download all of those emails, locally!! I have tried : - Going offline > Then selecting download everything before going offline. - Selecting "Don't delete any messages" under "Local Folders"

Asked by ninadpchaudhari 49 minutes ago

Embedded IFRAME Google Calendar not working in version Greater Then 100

I am Using Iframe embed in Google calender.But its not working now from latest version of firefox.Upto version 100 no issue. My site is in Google App Engine. Like this Sh… (read more)

I am Using Iframe embed in Google calender.But its not working now from latest version of firefox.Upto version 100 no issue. My site is in Google App Engine.

Like this Showing

Firefox Can’t Open This Page

To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.


can you please Suggest me the solution

Asked by safiyullah.mohideen 1 hour ago

File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (read more)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Asked by jacco237 1 hour ago

Import outlook 2016 ics cal

Hello, I imported an ICS file from outlook 2016 with full details for two years. Recently updated Thunderbird closed the moment after I selected import all. Crashed. … (read more)

Hello,

I imported an ICS file from outlook 2016 with full details for two years.

Recently updated Thunderbird closed the moment after I selected import all.

Crashed.

Asked by Skipper Pete Books 1 hour ago

Location of TB Archive folders?

After suffering a disastrous loss of email caused by our web hosting service I've begun to use the Archive function in TB. The objective is to not lose emails caused by o… (read more)

After suffering a disastrous loss of email caused by our web hosting service I've begun to use the Archive function in TB.

The objective is to not lose emails caused by others than myself.

Where are TB Archive folders located specifically? (yes, I understand they are somewhere in my default identity)

If I make a copy of the Archive folder contents located on my computer, put it in a stick drive (for example), delete the entire Archive folder contents located on my computer, can the backed-up folder contents be copied back to the former so that the emails will appear in TB as before?

Or, perhaps you can suggest a simpler way to backup emails?

Thanks,

Craig

Asked by mycraigsl 1 hour ago