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When i try to sign onto firefox sync from android firefox browser it keeps asking me to change my password.

I change my password. Try signing in again. Get redirected to "change your password for security" page, like a loop. Tried it 5 times.

Can sign in from my pc + can sign in to mozilla support from android.

I download VPN not realizing it was for Win 10, I have Win 7. Mozilla has already taken the payment. I can't open the VPN, it errors out each time, so I cannot login to request a refund / cancel / get any help. Yes I should have reaolized it was for Win 10, but I'm stupid.

It's impossible to reach anyone at Mozilla about this, without first being able to log into VPN and go from there, as again, each time I open the VPN software for Win 10, software has encountered an error etc...

Thank you.

This morning when I opened Mozilla Thunderbird, I wanted to see the important emails that I had previously "Starred", but the usual Starred tab at the top of the page wasn't there. So without making note of every step I took & now can't remember, I finally got my email page to have the "Starred" tab.

The bad thing is though,even though I have the usual tabs at the top , the page only lists the subject titles & the number of the order they were received in. The usual columns like who  the sender is  , & date & time received aren't there.  
Do you know how I can make it go back to normal, where I have the usual columns?

Thanks

recently changed computers and installed thunderbird... set up multiple email accounts... I have a bunch of email sorting rules in force on the server... my problem is that the emails won't show up in the folders until I click on the folder... I need to know BEFORE I click on the folder... I can't sit and click on every folder... any advise, this has never been a problem before?

I know this page recommends to open the website in a new tab, but I'd like to open it in the current tab. How may I do that?

In Win 10, I have three .default profiles in this folder:

              C:\Users\**me**\AppData\Local\Thunderbird\Profiles

One is the active default. the other two are backups from prior years. I have not yet found the path to solution for opening these folders. I need to refer to the older emails. How do I do this?

I am trying to sync when I get qr code it wants me to enter 6 digit code.

I go to the 2 fa authenticator app I've dowloaded on my android phone and have to add FF

I then go to my FF account => security=> recovery key it tells me it enabled therfore not showing the qr code for the 2 fa authenticator app.

On 2 fa authenticator app add manually: needed is Service name Service key Service account

Please advise; How to get qr code for 2 fa authenticator app (prefered) and /or what to add in: Service name Service key Service account

Thnak you

Hi... I am using the latest version of Firefox (88.0) for my 64 bit Dell laptop. I have checked a few times over a period of weeks in settings, General section, the box marked as - Always check if Firefox is your default browser is checked. Underneath this line I see one line with a smiley icon indicating it is NOT. I have several times gone through the process to make it my default browser and, when checking that it is, it ALWAYS displays as the default browser. So... I have no idea why this line continues to be displayed. Anyone have any thoughts? I can find no info on this issue.. thanks Brian

I'm Not sure what happened, my laptop updated last night and suddenly all my bookmarks for school and school assignments are GONE! I also now have a folder on my desktop from today(4/21/21)labeled "old firefox data" but it's pretty much empty besides amazon & booking.com which I've never used..

How can I restore all my previous settings? I have SOOO many research links for papers, school based sites, bibliography references, etc not to mention things like discord and other sites to connect with classmates(I'm a ft online college student!) In those bookmarks.

Thanks in advanced!

Dear Community,

I would like to download this extension: https://addons.mozilla.org/pl/firefox/addon/adblock-plus/ I would like to know how it works. If I will install this extension my firefox will be check hashsum for the files of this extension automatically? Or maybe public key of the organization/company who created Adblock Plus extension? How it is work? Can you tell me? I hope that people from Mozilla now read this and can answer for my question. This is very important for me.

Next question is to Adblock Plus extension. I can read this information: "This add-on is not actively monitored for security by Mozilla. Make sure you trust it before installing" so my question is why Mozilla don't recommended this extension? This extension now use 6,678,297 people so this is huge count. It is possible that this extension is not safe and these people now use malicious software? Why on dedicated website for this extension I can't see company name? Why this company is not verified by Mozilla? So my sugestion for people from Mozilla is to change this and check this extension or maybe add some information on website for this extension.

So I should install this extension? My friend use this on Google Chrome and he recommended me this software but I don't know if this is exatcly the same version. Maybe Chrome has verified Adblock Plus software and this is safe but Mozilla didn't verified this and this can be dangerous software because this can be not exactly the same version?

Next question is to adblocker. Why Mozilla can't make their own software to block all annoying ads and due to fight with malware? Example Opera browser have own buil-in adblocker. Why firefox can't do this? Maybe people from Mozilla should do this? This can be helpful because if this can be happen I will be not install any 3rd party software for firefox anymore and I will be safe. Maybe I can send somehow this suggestion to people from Firefox?

I hope that you can help me.

Yours faithfully, Peter

My Lenovo laptop was recently hacked by Ransomware. Now have new Dell laptop. Since I have Carbonite Cloud backup service, I was able to restore -- onto the new laptop -- all my Word, Excel, Adobe PDF files. Carbonite's Restore File indicates that I have Thunderbird data restored (at This PC - OS(C:) - Users - Cnive - App Data - Local - Thunderbird). I've installed Thunderbird on the new laptop.

I'm 78 years old, not a computer genius, have used Thunderbird and loved it for years. I'd really appreciate any help you can give me to get those emails back again. The business stuff, OK I can live with not having it, can re-create it at a usable level. But the personal stuff, emails with links about music and art, scientific and nature stuff... that would hurt.

Can anyone help? Thanks, appreciate it. And long live Thunderbird!!!

Bruce

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I've recently started seeing Firefox not displaying correctly. This includes the page itself as well as the tabs. Letters will be missing, colors incorrect, as well as just being illegible as in the images provided. Image 1 - tab names missing and the green color is not the correct one for that part of the page. Image 2 - Get Help menu options unreadable along with tab names missing.

So the issue is if I navigate to a certain page it starts to load but takes 60-90 seconds to complete. The page in question is: https://www.walmart.com/co/Wrangler-Men-apos-s-Regular-Fit-Jeans-2-Pack/19759033

I have tried this with all Add-ons disabled and also in full Troubleshooting Mode, but it always does the same thing. The pages starts to load but the indicator in the tab keeping going for 60+ seconds before it finally completes.

I see the issue with Firefox 88.0 on Windows 10, and also with Firefox Nightly on my Amazon Fire table but there I got a Warning: Unresponsive script error .... ..... .... Script: https://i5.walmartimages.com/d...4e97-a031-6d8ef8af50bc.v198.ja:1. Seemed to be okay with Firefox Nightly on my Samsung phone, but it might be because it does not load that specific page. Also seems to be okay with Opera and Edge.

I tried to transfer my Firefox bookmarks to IE on Windows 10. As described I exported a bookmarks.html in Firefox, then I created an empty Folder in IE named Import and tried to import the bookmarks.html to this folder. IE reports an error and I do not know what could be the problem.

I get this message; Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

I have no trouble accessing these sites with Safari. I've taken a number of steps to correct, such as running a malware scan, clear cache and history, starting in safe mode, yet nothing has worked. Any suggestions?

Thanks,

Ever since I signed up for Firefox sync, I have been berated with emails from them asking me to sync more devices. I really do not want to receive marketing emails from Mozilla and there is no unsubscribe button in the email. How can I stop these emails?

I had a lot of plugins that after reinstalling the operating system and logging in to the Firefox account. Too many of my plugins have been removed. I need them. How do I recover?

All of a sudden I am getting an icon in the Facebook URL re: cross site cookies. When I click on it, it says permission granted. I never approved this. How do I get rid of it please?