• Solved

Emails Download And Immediately Disappear

I've used Thunderbird on my Win 10 desktop as my mail handler program for years and it has never had a problem. This week every email I download from Earthlink appears i… (read more)

I've used Thunderbird on my Win 10 desktop as my mail handler program for years and it has never had a problem. This week every email I download from Earthlink appears in the download window for an instant, and then disappears. There are NO error messages.

Are the messages "hiding" somewhere or have they been deleted? What caused this and how do I fix it? For now I changed the POP3 option in Thunderbird to leave the messages on the server, so I can at least read them.

Thunderbird is at the current update level. Did a software update cause this? Anyone else having this problem?

Thanks for any help you can offer.

Dick

Asked by Dick 15 hours ago

Answered by Dick 13 minutes ago

  • Solved

What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 17 hours ago

Answered by jscher2000 16 hours ago

  • Solved

Message Banners Upon Opening Firefox for Windows 10

I'm surprised that a community-based web developer would flood its users with constant messages. I'm referring to when I open Firefox for Windows, and constantly receive… (read more)

I'm surprised that a community-based web developer would flood its users with constant messages. I'm referring to when I open Firefox for Windows, and constantly receive message banners at the bottom of the browser. You'd half expect it from a commercial web developer, but even they refrain from doing that.

Please stop this practice as it's very annoying and distracting. Perhaps a menu option for "Suggestions" where the user may opt to view such messages is a better idea than thrusting them constantly on the user.

In better news, I've noticed Firefox is a faster, less clunky browser than it has been in the past - good work :)

Asked by sodyinoz 6 hours ago

Answered by jscher2000 3 hours ago

  • Solved

Am I the only Mac user disappointed with Firefox 86's "improved Print functionality?"

Firefox 86 for Windows gets a beautiful new Print dialog, with great Print Preview and other functionality. The Mac? Nope! And there is no technical reason for this! Chro… (read more)

Firefox 86 for Windows gets a beautiful new Print dialog, with great Print Preview and other functionality. The Mac? Nope!

And there is no technical reason for this! Chrome/Vivaldi/Brave all have a similar dialog box that makes it easy not to waste paper when a website insists on printing a second page for a single word.

Come on, Mozilla! A little feature parity would be nice – especially for such basic functionality!

Asked by wmff 1 day ago

Answered by jscher2000 1 day ago

  • Solved

How do i get rid of the suggested sites when I click on the search bar?

I want to know if there is a way of getting rid of the suggested sites, such as facebook, reddit, twitter etc when i click on the search bar. Is there a way of customizin… (read more)

I want to know if there is a way of getting rid of the suggested sites, such as facebook, reddit, twitter etc when i click on the search bar. Is there a way of customizing what i see?

Asked by kkanani3 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Changing the position of a mail file in my email accounts pane

I have multiple email addresses. For some reason one of the yahoo addresses had a hizzy fit and I had to re add it as a new file. Now it appears down the bottom. I wou… (read more)

I have multiple email addresses. For some reason one of the yahoo addresses had a hizzy fit and I had to re add it as a new file. Now it appears down the bottom. I would like to move it up the list next to the old one if that is possible ?

Thanks Richard

Asked by Richard 1 day ago

Answered by sfhowes 10 hours ago

  • Solved

New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (read more)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Asked by K00lman 4 months ago

Answered by K00lman 4 months ago

  • Solved

Two-sided printing rotating on wrong axis

How can I set two-sided printing to rotate on the long axis (so both sides are printed in the same direction, and when you turn the page you can keep reading easily)? Wi… (read more)

How can I set two-sided printing to rotate on the long axis (so both sides are printed in the same direction, and when you turn the page you can keep reading easily)? With the new upgrade it keeps defaulting to printing on the short axis (so the second side is printed upside down) which makes it very difficult to read smoothly. This has always been easy to set previously. Now the Print menu only allows you to toggle Two-Sided Printing on and off, not to choose the axis. The system dialog does include this setting, in theory, but it doesn't work. I have tried changing it to Long-Edge Binding several times. Each time I change the setting and print immediately, and it still prints with Short-Edge Binding which I do not want. Help! If this can't be fixed I will need to stop using two-sided printing entirely, which will mean wasting a lot of paper.

Asked by elkatd 1 week ago

Answered by Martin 1 day ago

  • Solved

Calendar & Today Pane

Events are currently displayed in the calendar & Today Pane with the corresponding calendar color filling the event banner and the category color only showing as a sm… (read more)

Events are currently displayed in the calendar & Today Pane with the corresponding calendar color filling the event banner and the category color only showing as a small sliver on the right side of the banner. Is there a way to reverse this display? I would prefer the event banner to be the category color with the calendar color as a small sliver. Screenshots attached.

Asked by Kelly Riehl 5 months ago

Answered by Kelly Riehl 5 months ago

  • Solved

Passwords and logins all gone

As of Feb, 23, 2021 all my passwords and logins are gone. I've been going in circles for 3 hours trying to get them back. I'm even more lost now. Please any help at all f… (read more)

As of Feb, 23, 2021 all my passwords and logins are gone. I've been going in circles for 3 hours trying to get them back. I'm even more lost now. Please any help at all for my problem? My brain is mush. If someone can help please beak it down step by step. Thank you so much, Diane

Asked by dianejustyak 1 day ago

Answered by dianejustyak 7 hours ago

  • Solved

Managing tags... How?

Using V78.7.0 (64-bit)... When accessing the "Manage Tags..." function, the list of tags is empty and the only option available is "New...". That option works but, if you… (read more)

Using V78.7.0 (64-bit)...

When accessing the "Manage Tags..." function, the list of tags is empty and the only option available is "New...". That option works but, if you later go back to "Manage Tags...", even a newly added tag is not in the list. The only way to later manipulate tags is to shut down Thunderbird, edit the "prefs.js" file directly, and restart. It is the only way that works but, surely, that's not the way people are supposed to manage/customize tags.

Am I missing something? Is this a known problem?

Asked by rnturner59 1 day ago

Answered by Toad-Hall 19 hours ago

  • Solved

Change the Keyboard Shortcut for Show All Bookmarks back to Ctrl-Shift-B as in version 83

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar! Is there a way to revert this shortcut back … (read more)

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar!

Is there a way to revert this shortcut back to what it's been for the longest time?

I know the "new" combination is Ctrl-Shift-O but I've used the old one so often (maybe 50 times a day), that this change is nerve-racking.

Thanks.

Asked by Slouch 2 months ago

Answered by cor-el 10 hours ago

  • Solved

Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Copy a Thunderbird email file from desktop to inbox no longer works

From a 2nd PC I saved Tbird emails intending to copy them into my main PC Tbird inbox. Doing so used to work with no issues. Now it does not work. I have them on my de… (read more)

From a 2nd PC I saved Tbird emails intending to copy them into my main PC Tbird inbox. Doing so used to work with no issues. Now it does not work. I have them on my desktop and I do a drag and drop. I have also tried copy and paste. Is there something else I can try?

Asked by ldkamb 3 days ago

Answered by ldkamb 15 hours ago

  • Solved

Last closed tab reopens at start

Hi community, when i have only one tab opened in Firefox i can click on the "close tab"-X or Ctrl+W. This action will close Firefox, but it won't close the tab. So when i… (read more)

Hi community, when i have only one tab opened in Firefox i can click on the "close tab"-X or Ctrl+W. This action will close Firefox, but it won't close the tab. So when i start Firefox this last opened tab, which usually would be closed after clicking on the X, will open at start again.

This behavior drives me crazy. If i want to close Firefox with the only tab opened remaining until restart, i usually would click the red X of the Windows forms control elements.

Is there any option in "about:config" which really can close the last remaining tab, while also closing Firefox?

Thank you

Asked by ffproblems 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Apple forum doesn't display on Mac OS

The web site from Apple does not display correctly o a Mac OS running the latest version 85. The site is https://discussions.apple.com/welcome the screen shows as enclose… (read more)

The web site from Apple does not display correctly o a Mac OS running the latest version 85.

The site is https://discussions.apple.com/welcome the screen shows as enclosed. When I use another browser it works properly on the same workstation. Also I have refreshed and reinstalled FF.

Asked by Mace2 3 weeks ago

Answered by Mace2 14 hours ago

  • Solved

Print Preview / Shrink To Fit / Simplify Page all missing

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features fre… (read more)

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features frequently but this morning I tried to get to them and they're suddenly all GONE! Am I the only one who used them??

Asked by cyoungohio 1 month ago

Answered by jscher2000 1 month ago

  • Solved

"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 1 month ago

Answered by jscher2000 1 month ago