Not working button New Message after automatic update ver 140

Tomorrow on my private computer Dell E7450 program Thunderbird after automatic update to ver 140 for windows10 64bit and not working button "New Message". This email wor… (read more)

Tomorrow on my private computer Dell E7450 program Thunderbird after automatic update to ver 140 for windows10 64bit and not working button "New Message". This email working on POP and SMTP settings. Please help me. Mail : r.mleczak@interia.pl Regards Robert

Asked by r.mlynska12 5 days ago

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://asset… (read more)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Asked by Mrsash 2 weeks ago

Last reply by Mrsash 2 days ago

Thunderbird can't send mails with personal outlook account

I can't send any emails with my personal outlook account. It always says "Login to server smtp.office365.com with username xxx@outlook.com failed." Receiving mails works… (read more)

I can't send any emails with my personal outlook account. It always says "Login to server smtp.office365.com with username xxx@outlook.com failed." Receiving mails works fine. Both my IMAP and SMTP authentication are set to OAuth2.

Here's my account info found in troubleshooting information.

   account14:
     INCOMING: account14, , (imap) outlook.office365.com:993, 3, 10
     OUTGOING: , SMTP.office365.com:587, 2, 10, true


I've tried:

  • Removing and re-adding the account
  • Deleting oauth2.issuer and oauth2.scope in config editor and re-login
  • Adding the account in a new profile
  • Switching to basic authentication for SMTP

They don't solve the issue.

Asked by bc3104hzy 4 months ago

Last reply by bc3104hzy 2 days ago

New Folder ordering incorrect with version 140 (bug1973085)

I just updated to version 140.0 and now my subfolders are out of order. Is there a fix for this, short of fixing it manually? I miss how they were automatically alphabeti… (read more)

I just updated to version 140.0 and now my subfolders are out of order. Is there a fix for this, short of fixing it manually? I miss how they were automatically alphabetized. That went away when manual reordering was implemented. I can't grab a bunch at the same time and move them, since the order is so messed up.

Asked by David 1 week ago

Last reply by David 6 days ago

Thunderbird stopped connecting with email provider, won't accept existing password.

We have Thunderbird set up to auto-connect to Plusnet's "Force9" emails, using a saved password, on a desktop machine running on Mint. It's always worked fine until today… (read more)

We have Thunderbird set up to auto-connect to Plusnet's "Force9" emails, using a saved password, on a desktop machine running on Mint. It's always worked fine until today, when it gets to "Host contacted, sending log-in information"

then after a long pause a box pops up with,
"sending of password for user [ xxxx] did not succeed. "

It offers me the option of entering our password manually, which gets the same result.

If we log in on Firefox via their webmail portal, using the same password, it opens well enough, it's just much more clunky and slow to use than Thunderbird normally is.

Any advice will be welcome, please. Thanks.

Asked by Richard_Y 5 days ago

Last reply by Richard_Y 4 days ago

Lost all my bookmarks, history and favs after Mozilla update

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manual… (read more)

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

Asked by mateusz.saniewski 4 days ago

Last reply by mateusz.saniewski 1 day ago

Firefox is Eating My Tabs

Firefox recently started "eating" my tabs: closing them without my permission. There are several tabs I want to keep open at all times, because I refer to them from time … (read more)

Firefox recently started "eating" my tabs: closing them without my permission. There are several tabs I want to keep open at all times, because I refer to them from time to time throughout the day, but Firefox closes them from time to time. I googled the issue and the AI directed me to two settings: browser.tabs.unloadOnLowMemory and browser.tabs.min_inactive_duration_before_unload. It suggested setting the first one to "false" and increasing the duration of the second, or setting it to "false." However, the setting will only accept numeric values.

Since I am not having low memory issues, I want Firefox to leave my tabs alone. Is there any way to actually do this? If not, it would be really nice if Firefox developers reversed this intrusive change.

Thank you, Terry

Asked by TLMorse 4 days ago

Last reply by TLMorse 4 days ago

Firefox will not load any website after an update

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other brow… (read more)

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other browsers on my Win 10 PC load immediately so it is not a network issue. It is Firefox. When I see that an update is pending I hesitate to do the update because I know I will lose the use of Firefox until it is ready to respond. It just hangs with "loading X.com" showing at the bottom left of the blank screen. I have been using Firefox for a long time and in the past year or longer it has become very unreliable. There are also instances where without an update it will do this and the only way I can get it to work is to clear the cache and the history through settings. What is going on with Firefox! (And lately there is an update every couple fo days!

Asked by rrambrose 1 month ago

Last reply by rrambrose 5 days ago

when i opened tbird on windows 10, it showed a start page/donation page, and can't see messages (Bug1975299)

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. wh… (read more)

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. when i open tbird again, i can not get out of the donation page. what should i do please???????

Asked by JJA 1 week ago

Last reply by JJA 4 days ago

New Tab page text color

Hi there! The New Tab page looks great with white text, but Firefox 140.0.4 thinks my wallpaper is white, so text should be dark. I can change the body class to "activity… (read more)

Hi there! The New Tab page looks great with white text, but Firefox 140.0.4 thinks my wallpaper is white, so text should be dark. I can change the body class to "activity-stream darkWallpaper" using the inspector and it works fine, but how make this change permanently?

Asked by yakov.mirenkov 2 hours ago

Update to Firefox 140.0.4 (20250707120347)

After updated to Firefox 140.0.4 (20250707120347), all site do not load for me, general sites, like youtube/google. There's nothing wrong with my Wifi/Internet Connection… (read more)

After updated to Firefox 140.0.4 (20250707120347), all site do not load for me, general sites, like youtube/google. There's nothing wrong with my Wifi/Internet Connection, even Microsoft Edge can load the websites.

Asked by rullman_1 1 day ago