Lost Passwords after forced sign-out

Due to an internet outage, I got forcibly signed out of my Firefox account. I signed back in, but all my login info and passwords are just gone. I still have my browser h… (read more)

Due to an internet outage, I got forcibly signed out of my Firefox account. I signed back in, but all my login info and passwords are just gone. I still have my browser history, and I'm even still logged in to some of my accounts, so I know some of my cookies and cache are intact.

Asked by Rosi Busken 6 days ago

Firefox opening PDFs in internal viewer AND Adobe Acrobat simultaneously

Hi everyone, I’m running into a frustrating issue where Firefox is opening PDFs in two places at once. The Problem: When I click a PDF link, Firefox opens the file in a n… (read more)

Hi everyone,

I’m running into a frustrating issue where Firefox is opening PDFs in two places at once.

The Problem: When I click a PDF link, Firefox opens the file in a new tab (internal viewer) but also launches the standalone Adobe Acrobat app to display the same file. I only want it to open in Firefox.

Details: - Settings: My "Applications" setting for PDF is currently set to "Always Ask." - The Glitch: Even when I manually select "Open in Firefox" from the prompt, Adobe Acrobat launches anyway. - Timeline: This started happening 2 days ago without any manual setting changes (I think it might be after a firefox update? I might be mistaken)

- Troubleshooting done: I have tried toggling the action to "Open in Firefox" directly, but the dual-launch behavior persists.

Thanks

Asked by gweiss 1 day ago

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process? For example, let's say I open Firefox and with only one single tab open, I open the… (read more)

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

For example, let's say I open Firefox and with only one single tab open, I open the following web page: https://audioplugin.deals/product/best-of-zampler-collection/

That page apparently includes content from several third-party websites because when I open it, Firefox's Task Manger shows processes for the following:

https://audioplugin.deals https://cloudflare.com https://google.com https://hcaptcha.com https://soundcloud.com https://stripe.com https://stripe.network https://stripecdn.com

The process for "https://audioplugin.deals" is the only process with a tab. All of the other processes are subframe(s) only, with no mention of which tab is using them.

With only one tab open, I intuitively know that all of these processes must be used by that one tab. But like most people, I browse using multiple tabs, and once you open multiple tabs, it becomes (as far as I can tell) impossible to determine which subframe(s) process is used by which tab. This makes it impossible to determine which tab is behaving improperly or erratically when there are issues (for example, when one of those subframe(s) processes is consuming an unreasonably large amount of memory or CPU cycles).

Asked by mindcrime 4 days ago

Unable to select or edit bookmark folders

I'm using firefox mobile version 148.01 on Samsung A55 running Android 16. When i create a new bookmark, i can't select which folder to put it into, i can only put it int… (read more)

I'm using firefox mobile version 148.01 on Samsung A55 running Android 16. When i create a new bookmark, i can't select which folder to put it into, i can only put it into 'bookmarks' folder, not any subfolders inside of it. Editing the saved bookmark doesn't help either

Asked by Wumbofox 5 days ago

Firefox doesn't start and having many problems when it does.

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. … (read more)

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

Asked by Jim L 1 week ago

Last reply by Jim L 17 hours ago

Twc email not loading

Trying to add twc email to this email manager first said UN /pw not correct , finally changed password still not going thrgoogle states change email charter area to mail.… (read more)

Trying to add twc email to this email manager first said UN /pw not correct , finally changed password still not going thrgoogle states change email charter area to mail.twc.com still won't go thru. Twc is my main email so if it won't load up I'll have to use something else what else can I do? Thanks Lora

Asked by Lora Slaughter 4 days ago

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Asked by Paulf 4 hours ago

Last reply by Paulf 20 minutes ago

Change Mute Button in Tabs or Change Max Tab Size

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; no… (read more)

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; now it just always shows the mute/unmute button in a tab playing audio. This would normally be fine but it is causing my tabs to constantly be shrinking and expanding whenever the audio changes in a tab, and it's really frustrating me and it feels like an overall far worse user interface design than it was before, even if people were complaining about it. Is there some sort of middle ground where I can set a maximum tab size or something? I know this used to be a feature in about:config but it doesn't exist anymore for some reason. I've also tried using a userChrome CSS code for it that I found online; it got rid of the button but it still made the tab size change and the code I tried using for maximum tab size also didn't affect that. Really starting to frustrate me! Please give me any advice I feel like I've exhausted all my options lol

Asked by VVulture 5 days ago

Last reply by VVulture 3 days ago

Lost 10 yr old homepage/profile with bookmarks, passwords, and numerious pieces of data.

While testing the new profiles option with Firefox after loading containers while having Surf-shark VPN on my computer stop accessing websites. The conflict was resolved … (read more)

While testing the new profiles option with Firefox after loading containers while having Surf-shark VPN on my computer stop accessing websites. The conflict was resolved by reloading surf shark and then while attempting to remove new profiles not being used I deleted the original homepage/profile. Over 10yrs of bookmarks, passwords, and numerous pieces of data have been lost. I need that original Firefox homepage user account for my computer restored.

Asked by CW Sessions 6 days ago

Is there a problem with my network?

I use a Lenovo desktop computer that I have used along with the Firefox browser for about 3 years and never had any problems until now. For the past two days it takes up … (read more)

I use a Lenovo desktop computer that I have used along with the Firefox browser for about 3 years and never had any problems until now. For the past two days it takes up to a couple of minutes to for the Firefox browser to open a page. While the page is loading, I get at the bottom right corner of the screen "performing a TLS handshake." I vaguely understand this terminology but am not an expert on the subject. This "handshake" repeatedly occurs with all sites that I open daily with the Firefox browser. The pages usually open within a couple of seconds. Now it takes minutes and sometimes doesn't open at all. I have difficulty opening even the Firefox home page and when it finally opens, it is incomplete? Do you have any suggestions that might help me?

I must add that the internet connection from my provider, Eastlink, located in Nova Scotia, Canada, is by Ookla tests very slow, ranging from 40 to 55bps instead of the regular150bps or higher. I don't know if the problem is with my desktop or with the provider and the provider has not responded to my telephone request with any information that explain where is the source of the slow internet speed problem.

My email address is [edited email from community support forum]

Gerald Comeau

Asked by geraldcomeau 1 week ago

disparission régulière de mes marques pages nécessitant une réparation de firefox

Bonjour, depuis le début de la semaine lorsque j'ouvre firefox mes marques pages de ma barre personnelle sont disparu et ne sont pas non plus dans l'historique de récupér… (read more)

Bonjour,

depuis le début de la semaine lorsque j'ouvre firefox mes marques pages de ma barre personnelle sont disparu et ne sont pas non plus dans l'historique de récupération. il faut que je "répare firefox" pour qu'ils reviennent. mais le problème revient. parfois plusieurs fois par jour. Je n'ai jamais rencontré ce problème auparavant. J'ai un message de firefox qui m'indique que firefox est ouvert ailleurs. mais je ne sai pas où. merci de bien vouloir m'indiquer ce que je dois faire

Asked by samlongchamp.pro 6 days ago

Sometimes, I cannot click on an option on a form (on my up-to-date Firefox, on Windows 11 - help, please!

Sometimes, I cannot click on an option on a form (on my up-to-date Firefox, on Windows 11 - help, please! Its usually only when the options are shown as little buttons or… (read more)

Sometimes, I cannot click on an option on a form (on my up-to-date Firefox, on Windows 11 - help, please! Its usually only when the options are shown as little buttons or squares to tick off. Its not my mouse because it works for the usual mouse works.

I can't enter the tick/click necessary on this form to say "Email me when someone answers this thread" Cheers, Carol

Asked by wiliwort 6 days ago

HDRrr

господа,здравствуйте,помогите пожалуйста,любое видео разворачиваю на полный экран на мониторе HDR,а оно тусклое,никак не могу победить эту проблему,я бы отказался от всех… (read more)

господа,здравствуйте,помогите пожалуйста,любое видео разворачиваю на полный экран на мониторе HDR,а оно тусклое,никак не могу победить эту проблему,я бы отказался от всех остальные браузеров,но вот это единственное что меня останавливает

Asked by olezha1010 6 days ago

Last reply by olezha1010 6 days ago