recent upgrade can't get emails

Ever since Nov 3 and the last Thunderbird upgrade, I cannot get my emails through Thunderbird, although I can send them OK. I tried changing from POP to IMAP as I though… (read more)

Ever since Nov 3 and the last Thunderbird upgrade, I cannot get my emails through Thunderbird, although I can send them OK. I tried changing from POP to IMAP as I thought that might be the problem, but I still don't get the emails. My provider says "not my problem." What else can I try?

Asked by pilgrimrht 7 hours ago

Last reply by moted22 1 hour ago

  • Solved

Cant recieve emails, sending emails in background with no saving

Hi all., can you please help. - I cant receive emails ( no new emails in my mailbox ) - I "see" sent emails - but people reported that they receive email from me. As an e… (read more)

Hi all., can you please help.

- I cant receive emails ( no new emails in my mailbox ) - I "see" sent emails - but people reported that they receive email from me.

As an emergency I am using Roundcube Webmail 1.3.11 web email now, works fine. My hosting and provider of email address is reporting no problems at all.

Sending you screenshot of what is happening on my screen. I did reinstall Thunderbird, no result.

Can please somebody help ?


HDD space, computer power ok Windows 10 2019 x64 Thunderbird v. 78.5.0 (32-bit) Using ESET NOD32 v14.0.22 as antivirus system and security

Asked by peterhsvk 18 hours ago

Answered by Wayne Mery 18 hours ago

Thunderbird stopped working with Gmail

Hello Community, I opened Thunderbird this morning and my Gmail email is not downloading. Also, it seems like I am able to send email messages but it gives me an error sa… (read more)

Hello Community,

I opened Thunderbird this morning and my Gmail email is not downloading. Also, it seems like I am able to send email messages but it gives me an error saying it can't save a copy to Sent folder due to network or file access errors.

The last time I was using my email was on Friday, 11/27 and everything worked as normal. Any help getting my Thunderbird working with Gmail again would be greatly appreciated! Thank you!

George

Asked by george117 1 day ago

Last reply by kim46 7 hours ago

  • Solved

Suddenly, I cannot receive messages, and outgoing mail isn't being saved. Last night this wasn't a problem. SOLVED caused by ESET

When I logged in this morning, I didn't receive new messages. When I sent a message as a test, it said that while the message was sent, it would not be saved. Something h… (read more)

When I logged in this morning, I didn't receive new messages. When I sent a message as a test, it said that while the message was sent, it would not be saved. Something happened happened overnight, because it was fine when I logged off.

Asked by brkrasen 1 day ago

Answered by Wayne Mery 1 day ago

  • Solved

Thunderbird 78.5.0 stopped retrieving new mail. SOLVED caused by ESET security

Long time thunderbird user. 78.5.0 has been functioning on up to date windows 10 laptop up until this morning. It will not retrieve any new mail. No error messages. T… (read more)

Long time thunderbird user. 78.5.0 has been functioning on up to date windows 10 laptop up until this morning. It will not retrieve any new mail. No error messages.

Tried reboot. Tried uninstall/reinstall. No change.

Thunderbird 68.12.0 on a windows 7 desktop on the same home network is working fine. Not sure what else to try here. Any thoughts?

Asked by olgoat52 1 day ago

Answered by olgoat52 1 day ago

  • Solved

Thunderbird does no more email collecting

Hello, I use Thunderbird (since years) version 78.5.0 under Windows 10. This morning all was ok, but this afternoon it refuses to collect my mail. I searched for the prob… (read more)

Hello, I use Thunderbird (since years) version 78.5.0 under Windows 10. This morning all was ok, but this afternoon it refuses to collect my mail. I searched for the problem in help for Thunderbird and found a solution : in the pop email server setup I changed the security of the connection to None (it was SSL/TLS). And it works. My question is : do I now have a security problem ? Thanks.

Asked by jvw64 1 day ago

Answered by Wayne Mery 17 hours ago

  • Solved

Sent mail not being saved in my sent mail folders.

When sending emails, TB has always filed them correctly in my IMAP sent folders. Today it comes up with a message Your message was sent but a copy was not placed in you… (read more)

When sending emails, TB has always filed them correctly in my IMAP sent folders. Today it comes up with a message

Your message was sent but a copy was not placed in your sent folder due to a network or file access errors

I can only save by selectic save to local folders.

Any ideas - it has completely cocked up my use of TB!!!!

Asked by chris_robb 1 day ago

Answered by firefox1117 1 day ago

  • Solved

Password not managed by Thunderbird 78.4.1

Hello, Thunderbird has been updates automatically from v68.12.1 to v78.4.1 on my computer. Now the password is requested every time I launch Thunderbird. No password are … (read more)

Hello, Thunderbird has been updates automatically from v68.12.1 to v78.4.1 on my computer. Now the password is requested every time I launch Thunderbird. No password are registered in Option->Vie privée->Mots de passe enregistrés. The check box allowing to store the password to the password manager is not any more shown. Can you help me ?

Fred

Asked by famillegroslambert 3 weeks ago

Answered by sfhowes 3 weeks ago

  • Solved

email

Haven't been able to receive emails on my desktop since update last nite. I do receive emails on my phone, so Thunderbird seems to be the problem. I've rebooted computer … (read more)

Haven't been able to receive emails on my desktop since update last nite. I do receive emails on my phone, so Thunderbird seems to be the problem. I've rebooted computer 3 times + re-started T-bird. No new emails.

Asked by normparrott 8 hours ago

Answered by Wayne Mery 4 hours ago

Thunderbird is not functioning

I have used Thunderbird for a very long time. Currently on my desktop it is no longer receiving messages. Also when I go to send an email I get the following message. Y… (read more)

I have used Thunderbird for a very long time. Currently on my desktop it is no longer receiving messages. Also when I go to send an email I get the following message.

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders Sent-!!!!!!!!!!!!!!. (The exclamation points is where my email address would be)

The email goes out but it is not saved locally.

On my laptop Thunderbird works just fine receiving both emails and sending emails. No problems there. Both systems are configured the same with firewall and antivirus (ESET). Both Thunderbird programs are also set to the identical settings for both the security and server settings.

Anyone have any thoughts on what I need to do. I have never experienced this issue before.

Asked by drjkobza 9 hours ago

Last reply by Wayne Mery 4 hours ago

Keyboard not working in tablet mode

I just installed the latest version of firefox (83.0)(64-bit). now when I use my MS surface in tablet mode, the virtual keyboard pops up for about a second and then disap… (read more)

I just installed the latest version of firefox (83.0)(64-bit). now when I use my MS surface in tablet mode, the virtual keyboard pops up for about a second and then disappears. Chrome and edge works ok. just firefox.

Asked by roberta5 11 hours ago

Last reply by rtpevehouse98 4 hours ago

  • Solved

Thunderbird stopped receiving email. SOLVED caused by ESET/NOD32

I've been using Thunderbird for over 10 years and suddenly yesterday after an update to 78.5.0 it stopped receiving emails. It also started to raise an error when I sen… (read more)

I've been using Thunderbird for over 10 years and suddenly yesterday after an update to 78.5.0 it stopped receiving emails. It also started to raise an error when I send an email "Your message was sent but a copy was not placed in your sent folder (Sent Mail) due to a network or file access errors."

When I select "Get all new messages", there is no response, no status message at the bottom of the window and no errors or other response.

I have rebooted and reinstalled Thunderbird - still no joy.

I have ESET Nod32 Antivirus and email still fails if I turn email scanning off.

I have several gmail accounts. They have worked for years. What changed?

Thunderbird 68.12.1 is working fine with these email accounts on a second computer I have.

Thank you, Mike

Asked by dogsleap 12 hours ago

Answered by Wayne Mery 11 hours ago

Problem receiving messages

Hi, I am Cristian Grava. I am using Thunderbird since a long time ago but since yesterday I didn't receive anymore my messages from yahoo (I tried with gmail but I have t… (read more)

Hi, I am Cristian Grava. I am using Thunderbird since a long time ago but since yesterday I didn't receive anymore my messages from yahoo (I tried with gmail but I have the same problem). I am using a pop.mail.yahoo.com, with port 995, SSL/TLS as I used since a long time ago. The status of Thunderbird is "Connected to pop.mail.yahoo.com ..." but nothing happens (usually ask me to introduce my password and after that downloads the messages but now nothing). Please help me to solve the problem. Thank you and have a nice day, Cristian Grava

Asked by cgrava 12 hours ago

Last reply by cgrava 8 hours ago

Help please

I'm suddenly unable to send emails. Error message reads "peer using unsupported version of security protocol" " The configuration related to mail @activ8.net.au must be c… (read more)

I'm suddenly unable to send emails. Error message reads "peer using unsupported version of security protocol" " The configuration related to mail @activ8.net.au must be corrected". This happened immediately after what appeared to be an update of Thunderbird. I have been into settings to try and rectify the problem without success.

Asked by faxx 20 hours ago

Last reply by christ1 9 hours ago

  • Solved

Emails not downloading

Suddenly today no emails are downloading to any of my accounts in Thunderbird. I have several cox, gmail, and outlook accounts, and they all were working fine yesterday.… (read more)

Suddenly today no emails are downloading to any of my accounts in Thunderbird. I have several cox, gmail, and outlook accounts, and they all were working fine yesterday. I am still able to send emails from Thunderbird, just not see the incoming emails.

Asked by kegarth 1 day ago

Answered by Wayne Mery 18 hours ago

How do we unlock our emails?

Our 4 email accounts are all locked. Comcast said it is a Mozilla Thunderbird problem Please help us. We have not been able to receive our emails since very early morn… (read more)

Our 4 email accounts are all locked. Comcast said it is a Mozilla Thunderbird problem Please help us. We have not been able to receive our emails since very early morning Monday, November 30, 2020.

Asked by carolbiskup 1 day ago

Last reply by Wayne Mery 18 hours ago

Emails not sending or receiving on Thunderbird 78.5.0

Thunderbird has been working fine up to today it has now stopped sending and receiving emails as have two other colleagues in my office we are all using gmail and windows… (read more)

Thunderbird has been working fine up to today it has now stopped sending and receiving emails as have two other colleagues in my office we are all using gmail and windows 10 with eset anti virus. Emails are all appearing in gmail inbox and if i send an email from thunderbird it gets delivered but does not appear in sent folder in either Gmail or thunderbird. We have not changed any SMTP settings and all three laptops have the same problem from this morning

Asked by steve298 1 day ago

Last reply by Wayne Mery 18 hours ago

  • Solved

Unable to access Gmail Imap from Thunderbird

In the past few days, I've found that Thunderbird (config details below) has been unable to login to my Gmail accounts (3). Passwords have not changed and I can access t… (read more)

In the past few days, I've found that Thunderbird (config details below) has been unable to login to my Gmail accounts (3). Passwords have not changed and I can access them via Gmail/browser (Firefox). I see a status message saying "brittont0@gmail.com connected to imap.gmail.com ..." (and similar for the other accounts) but nothing downloads. I have a notebook with TBird and it has no problems, nor does my wife's. I've tried deleting the brittont0 account and re-installing it, but for that I get a message saying it cannot connect even though all the connection details look correct - Gmail settings as determined by Thunderbird and my name, email and password are all correct (ie same as used elsewhere). Any thoughts? I'd try down-versioning, but only have TB 68.6.0 installer and says my profile has been upgraded and I need to start again (I'd prefer not to). Is there a TB 78.4 or earlier installer available anywhere to try? Config details: TBird 78.5.0 32-bit OS: Win 10 home (desktop) Wired network connection (broadband) Eset 14.0.22.0 anti-virus My Gmail account says there are 1258 messages in the Inbox My notebook runs TB 78.4.0 on Win 10 home My wife's desktop runs TB 78.5.0 32-bit on Win 10 home

Regards Tom Britton, brittont0@gmail.com

Asked by brittont0 1 day ago

Answered by Wayne Mery 18 hours ago

  • Solved

GMail Stopped Working Today For No Reason. SOLVED caused by ESET

TB and GMail worked great last night. This morning it doesn't and hasn't worked all day. I've tried removing the gmail account from TB and when I try to re-add it in it… (read more)

TB and GMail worked great last night. This morning it doesn't and hasn't worked all day. I've tried removing the gmail account from TB and when I try to re-add it in it says something like User Name or Password incorrect and can't login. I can login fine to my Google account through the browser and get to gmail.com fine also. I disabled ESET Anti-virus and that didn't help. Tried changing Google to use less secure apps and changing login to Normal, that didn't help either. I manually re-added my gmail account in TB hoping that might somehow help, but still it doesn't work.

My other email accounts in TB work fine, just the gmail account stopped working this morning. I've seen other posts today from people experiencing the same issue.

Any ideas would be greatly appreciated.

Thanks...

Asked by joel.brown333 1 day ago

Answered by joel.brown333 1 day ago