Cannot Send Emails From Thunderbird

Cannot send emails from Thunderbird using my Verizon email account. I need a new password. In January 2022 AOL gave me a generated password that has worked until about o… (read more)

Cannot send emails from Thunderbird using my Verizon email account. I need a new password. In January 2022 AOL gave me a generated password that has worked until about one month ago but does not work, now. They won't help now. How do I fix this so even though I receive emails, I cannot send emails? Thank you.

Asked by Carol101 2 hours ago

Last reply by david 7 minutes ago

Thunderbird is already running, but is not responding error message when starting TB

I just got a new Windows 11 laptop. I installed TB 102.1.2 on it. I deleted the contents of the new profile that it created and then copied the contents of the old prof… (read more)

I just got a new Windows 11 laptop. I installed TB 102.1.2 on it. I deleted the contents of the new profile that it created and then copied the contents of the old profile into the new one. All seems fine and all my accounts and local folders are there and working fine. I use IMAP.

The problem is that when I start TB sometimes I get an error saying "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.". The problem is that there is no Thunderbird running already.

I read through some other posts here and found out about parent.lock. I deleted this and TB started up next time without the error. However when I closed TB and restarted it, I got the error again. This same scenario will result in the error message every time.

I tried uninstalling and reinstalling TB, but I still get the same error.

I tried creating a new profile and again copying over the contents of my old profile. I still get the error.

I saw some references to antivirus programs potentially being a problem. I closed my AV program and tried again, but I still got the same error.

I am running the same version of TB on several Windows 10 computers and don't have any problems.

Any ideas on what else I could try?

Thanks, Bill

Asked by BillH 1 day ago

Last reply by BillH 13 minutes ago

  • Solved

Videos not working

After few hours of using Firefox, sometimes I could not play videos on any websites (such as Youtube, etc). Restarting Firefox or Windows could fix the issue, but then it… (read more)

After few hours of using Firefox, sometimes I could not play videos on any websites (such as Youtube, etc). Restarting Firefox or Windows could fix the issue, but then it randomly happen again and again after a long usage of Firefox for few hours.

Is there any idea to fix this problem?

Asked by goodgbb 1 day ago

Answered by Dropa 1 day ago

The Media Could Not Be Played

Every so often, Firefox fails to display a video. In this example, Firefox briefly displays what appears to be the first frame, then displays the message "The Media Could… (read more)

Every so often, Firefox fails to display a video. In this example, Firefox briefly displays what appears to be the first frame, then displays the message "The Media Could Not Be Played". I've tried with Troubleshoot Mode, and clearing history (cache, cookies, site settings, offline website data). How can I find out what's blocking? The example is a Twitter post on Wed 08/17/2022. I hope it is still there. https://twitter.com/i/status/1551522653705576449

Asked by plowmail 1 day ago

Last reply by plowmail 25 minutes ago

New login saved on Android not synced to desktop

Hi, I saved a new login on Firefox Android, but this did not sync to the desktop version. I tried syncing manually on both devices (which kind of defeats the point) and s… (read more)

Hi,

I saved a new login on Firefox Android, but this did not sync to the desktop version. I tried syncing manually on both devices (which kind of defeats the point) and still no avail. The option to sync logins is activated on both devices, so I don't know what the problem is. I have tested this twice (two passwords saved on Android) and on both occasions they didn't sync to the desktop.

I also tested the process the other way around by saving a new login on the desktop and that synced to Android just fine!

Please help.

Asked by denise271 19 hours ago

Last reply by denise271 32 minutes ago

Where did the panacea.dat file go???

Where did the Panacea.dat file go--seems to be missing/moved since the last update. I used to be able to keep the email send to list reasonable by deleting this file and… (read more)

Where did the Panacea.dat file go--seems to be missing/moved since the last update. I used to be able to keep the email send to list reasonable by deleting this file and it automatically recreated the next time I opened Thunderbird. Now the file is not there.. The path I used to follow was Windows (C:)\Users\my name\AppData\Roaming\Thunderbird\Profiles\tx6pmhuc.default\panacea.dat (43KB) Yes, TB is closed and I have hidden files open to see.

Asked by oldbob2 2 days ago

Last reply by oldbob2 33 minutes ago

Newest download

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the t… (read more)

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the time I got it fixed I had lost ALL my bookmarks, history, etc. Now you are offering the latest download, I believe it is July. I am afraid to download it for fear I might lose all my bookmarks again. Can I just ignore the download. I DO NOT want to go to Windows 10 or 11. I am 95 years old and I like to stick to what I know. What is the situation with you and Windows 7 at this time? Are you no longer offering it? Thanks for your help. You may e-mail me at memawplus@gmail.com PS Even though I supposedly had backed up my bookmarks they would not download to the newest Firefox. I have had Firefox since Firefox 1.0 (October 2004). In fact I still have the original instruction manual and the disk. If you have any need for that for your library I would be happy to send it to you. (In case you couldn't figure it out, I am a string saver). Marjorie Rogers

Asked by memawplus 36 minutes ago

Thunderbirds message fiters

Hi, in Thunderbirds message fiters, i'm trying to make a rule to delete messages with a date greater than present days date and time. at the moment theirs no way of sorti… (read more)

Hi, in Thunderbirds message fiters, i'm trying to make a rule to delete messages with a date greater than present days date and time. at the moment theirs no way of sorting this with normal thunderbird setup. theres in the first column of message filters. date and in the second greater than and in the third today's day, but what i need is the date to change with the calendar date. thanks

Asked by Raptor 15 hours ago

Last reply by Tom 40 minutes ago

browser.windows.create - broken with specific height/width on hiDPI screens, macOS

I'm seeing an issue in the latest release of Firefox (103.0.2) & Firefox developer edition (104.0b10) when working with a manifest v2 web extension. The issue is not… (read more)

I'm seeing an issue in the latest release of Firefox (103.0.2) & Firefox developer edition (104.0b10) when working with a manifest v2 web extension. The issue is not present in Firefox Developer edition (100.0b9) and below.

When calling browser.windows.create() - passing valid options for height & width is resulting in a completely invalid and unexpected size for the resulting window. The code to reproduce the behavior is below.

This is being run in a background script of the extension.

```

 const width = props.width ?? Math.round(window.screen.width * 0.8);
 const height = props.height ?? Math.round(window.screen.height * 0.8);
 // center by default
 const top = props.top ?? Math.round(window.screen.height / 2 - height / 2);
 const left = props.left ?? Math.round(window.screen.width / 2 - width / 2);
 console.log(
   `In openWindow width ${width} height ${height} top ${top} left ${left}`
 );
 const newWindow = await browser.windows.create({
   url: props.url,
   width,
   height,
   top,
   left,
   type: 'popup',
 });

``` The console.log result is ``` In openWindow width 3072 height 1728 top 216 left 384 ``` These are valid numbers for the screen I am working on (standard 4k displays). I am running 3 screens, all hiDPI - two are default 4k external monitors, the third is the built in laptop display.

I have not yet tested the result on other operating systems - however I am running macOS Monteray v12.4.

When running in version 100.0b9 and below, I see a centered screen ~80% of the monitor width and height appear. When I run in the current versions, I see the window briefly flash at full screen, then immediately downsize to a very small window in the upper left corner.

Please see a brief recording of the working version of Firefox Developer Edition compared to the broken version of standard Firefox here: https://monosnap.com/file/80IEHdqgSVND0ZsXKtXkxVPsNINSQd

I am running the exact same extension build in both versions.

Asked by squad-clients 1 hour ago

Last reply by squad-clients 42 minutes ago

How to disable and remove stored form data

I see that form data for common fields like adresses and usernames are filled out for me. I don't like this data being stored except in my password manager. Keepass is th… (read more)

I see that form data for common fields like adresses and usernames are filled out for me. I don't like this data being stored except in my password manager. Keepass is the only one I trust because indie.

Where do I disable form data being stored How do I audit and delete stored form data

Asked by johannes 46 minutes ago

Blocked incoming email.

I receive a monthly email from a vendor but the email always winds up in the spam file. How can I stop that from happening and simply receive the email in my inbox? … (read more)

I receive a monthly email from a vendor but the email always winds up in the spam file. How can I stop that from happening and simply receive the email in my inbox?

Asked by paltman446 5 hours ago

Last reply by Dropa 55 minutes ago

  • Solved

How to save inactive tabs to desktop

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, b… (read more)

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, but I never asked for. Now when I have time to deal with them, I have tried multiple ways to bring them to my computer or bookmark them from my phone, but nothing seems to work. It doesn't seem like there is much of anything that you can do with inactive tabs even if you share them to your desktop.

It is my understanding from trying to research this, that the Collections you create on your phone are not synced to my Firefox account so that doesn't seem helpful. Is there an extension that could solve this for me? It doesn't work to try to bookmark them from my phone because they don't show up in my desktop bookmark folder that I assigned.

The thing that has worked best so far is to Share my tabs to a temporary folder [Phone Inactive Tabs] on my desktop then search (for example: recipe) then open some in tabs and bookmark them. However, after I have categorized them into the proper bookmark folder (Food/Recipes), they disappear from that folder when I try to delete them from my temporary folder. It does the same thing if I save tabs into OneTab first.

Can someone please help me so that I don't lose years of things that I really want to keep? I would appreciate it! It would be helpful if I could even share all my inactive tabs (or even URLs) into a folder on my desktop so that I could search and bookmark them at a later time without it deleting all that work. Thanks in advance!

Asked by Kathy 5 hours ago

Answered by jscher2000 - Support Volunteer 1 hour ago

I can't get email at my Thunderbird mail server

I want to talk with a Thunderbird agent for help. I'm not sure if this is the right way to communicate. Thank you for responding. I finally did get the help I needed wh… (read more)

I want to talk with a Thunderbird agent for help. I'm not sure if this is the right way to communicate. Thank you for responding. I finally did get the help I needed when I returned home from travelling. A local business uses Thunderbird on a Mac like me. "Ionos", which hosts my website and web mail that goes to Thunderbird helped me on line to put in changes they require but that did not work for me. And I lost all my email except for the last week. Also mail wasn't coming into Thunderbird. It turns out my Avast had something to do with the muck up. It took 2 hrs. to solve the problem. My husband Uri Cogan passed on last Nov. He set me up with Thunderbird and took care of everything related to my computer. He was a volunteer helping here. Without him I am slowly learning what I can. I am finding out that most people don't really know anything outside their lane and any friend I asked was as clued out as I am.

Asked by susan71 1 week ago

Last reply by Toad-Hall 1 week ago

Appreciation

I am writing this feedback to just show my appreciation to firefox for being the best and the safest browser. I was almost scammed in a particular site but kudos to firef… (read more)

I am writing this feedback to just show my appreciation to firefox for being the best and the safest browser. I was almost scammed in a particular site but kudos to firefox for detecting it and informed me. Firefox is the best browser ever.

Asked by mustapha2540 2 hours ago

Last reply by Paul 1 hour ago

How to kill hung download?

When I attempt to download a large file, for example this one, Firefox often: consumes my entire available Internet bandwidth, leaving other applications and devices un… (read more)

When I attempt to download a large file, for example this one, Firefox often:

  1. consumes my entire available Internet bandwidth, leaving other applications and devices unable to connect to the Internet, or even to other devices on my LAN.
  2. hangs, i.e. the download doesn't show any progress in the Firefox UI

When I attempt to cancel the download, Firefox does not react. Even if I close Firefox, the download continues to absorb the entire available network capacity. The PC (runniong Windows 10 21H2) can not be shut down normally; I can only stop the process by pressing and holding the PC's power button to effect a hard shutdown. When I restart the PC and restart Firefox, Firefox automatically attempts to resume the failed download, with the same results described above. How can I prevent Firefox from hogging all available network capacity for downloads? How can I terminate hung downloads in a more elegant manner? How can I prevent Firefox from attempting to resume failed downloads the next time I start it? I am currently using Firefox 103.0.2. AFAIK, this is also the latest version at this time.

Asked by rsbrux 1 day ago

Last reply by rsbrux 2 hours ago