All Products Support Forum

Login to server imap.gmail.com with username spinneyhill15@gmail.com failed. I have tried for 2 days but am getting nowhere. Please help.

Firefox - latest version, in Win 11 updated version, on my home server, will not load google.com pages, but intermittently works OK - frustratng. Other browsers, eg. Edge and Chrome access sites as normal on my laptop on my home network. My laptop using Firefox will load google.com pages when on another network. Is it my server, or Google, or Firefox doing this ?? Please provide any advice on solving this problem.

Whenever I try going on to a multiplayer (e.g. .io) game website it will not let me access its server. The website itself works fine and I can access it but as soon as I press play or anything else it just says 'disconnected' or 'trying to reconnect to server'. please see if you can fix this as I couldn't find anything to resolve this problem do anything.

This randomly happened over the past few months but last couple days it's bad. The Google Sheets cells I have open on Firefox turn black. You can scroll and they will come back but just briefly and back to black. Very annoying as these are shared sheets for my business with other employees. It's not happening in Vivaldi Browser or Edge. I hate Chrome so not even trying it there but guessing it's fine. Seems to just be Firefox all of a sudden. See pic. Help please as I have no clue what's causing this.

I run message filters to file messages from Inbox in specific folders. However for some of my filters that copy or move a message to a folder in Local Folders the body of the message disappears, leaving only the message header. Other filters set up in the same way work fine. The filters are usually on the sender's e-mail address. Any ideas for a fix?

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

When I create a task in Thunderbird I can use the formatting options, like a changing the font to bold or add a bullet or numbered list. After saving the task all this formatting somehow completely disappears. How to solve this?

When I click on the scan feature next to the FireFox's search box, FireFox only shows a black screen. Same issue exists when I try to sign in to my FireFox account using the QR code scanner option. My camera outside FireFox works fine.

When trying to configure my gmx.com email with Thunderbird I get this message when trying to create a new account.

Component returned failure code: 0x80004005 ▲ (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

I have set the email up many times before just never with Thunderbird on a Linux setup so I am not too sure what would be causing this, trying to find help for this I come across the same issue with varying differences. At first I thought it maybe my firewall but I disabled it and tried again and still same error. Any help much appreciated.

unable to send email. error messages is Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: STARTTLS is required to send mail [MW4PR03CA0086.namprd03.prod.outlook.com 2024-05-13T23:07:11.907Z 08DC72A03191847E].

For the past few weeks I have not been able to open attachments (Photos and PDF file) to emails received from a variety of senders. If I use different mail service programs, they work fine! WHAT IS WRONG WITH THUNDERBIRD????????

Hi there,

I have Thunderbird 115.10.2 (64 bit) on my Macbook Pro running OS High Sierra 10.13.6.

The "Sent" list of folders is missing one of my Email address folders. But further down the folders column, there are folders with lock icons and the 'Sent' folder is visible in Email address in question's folder (photo attached). Similarly, the "Drafts" folder is missing the Email address's drafts folder.

I've tried the following to fix the "Sent" folder problem:

1) Account Settings -> Copies and Folders -> checked "Place a copy in:" -> "Other" -> [correctly selected address here in dropdown menu] -> Sent. Then I quit and restarted TB. Nothing happened, and the folder did not show up in the list.

2) I tried changing the Security Settings from SSL/TLS to STARTTLS, then restarted TB. That did not fix the problem.

I haven't tried fixing the 'Drafts' folder yet, but I hope you are able to help me restore the missing folders.

Thank you in advance.

I have created a filter to forward and email as soon as the message comes in. I does not do the auto-forwarding but will do if I click Run now.

I had to reinstall TB due to the fact that for years my mail server was Cox who recently decided to get out of email business and transferred all my messages to Yahoo. The transition has not been going smoothly. Image attached.

Created several email mailing lists. Stored them in the Personal Address Book (PAB). I'm sorry, but Thunderbird doesn't seem to work like any other email client. How do I address an email using one of those mailing lists in the PAB. Tried typing the whole name of the mailing list in the To: field. Didn't work. I'm not entirely stupid but it doesn't make sense to me.

slow browser takes long time to change screens & i have hi speed inernet & side skrool bar works half the time &stay loged in dont work makes you log in evertime fix website

I am trying to set up a new account so that I can send email through a mailroute server instead of my provider, comcast. I set up the account without a problem but I get an error when trying to send a message. I was never asked for an SMTP password and none is visible in the Saved Password window.

I have a company email account on Office 365. I have to use it and I want to use Thunderbird for it. The account has sso that uses okta.

Thunderbird correctly identifies that the account is available on outlook.office365.com and pops up a window to complete the oauth flow. The oauth window does not display anything. If I copy the url from the window to my browser then I can complete the oauth flow easily. It fails when it ends with a "localhost" url which thunderbird presumably intercepts.

I cannot paste the final URL into thunderbird. I am thus unable to complete the oauth flow.