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Just lost 25 years of accumulated bookmarks, can they be recovered?

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the … (read more)

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the originals were, but it too was empty. Found JSONLZ4 files, two of them, one dated today and one dated yesterday. Both empty, is there any way to recover all those bookmarks?

Asked by NatSov01 1 day ago

Last reply by NatSov01 12 hours ago

video doesn't load and/or play

(Firefox 94.0; Fedora 34; Gnome) When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that th… (read more)

(Firefox 94.0; Fedora 34; Gnome)

When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that the video is loading. But it never stops and it never plays. Also, the pause button does not have any effect; the loading indicator keeps spinning. Example website: "https://proclassictv.com/" (both with "The Rifleman" and "My Favorite Martian" episodes. I've tried this on a few of the videos available there. Same result. I've tried this with add-ons enabled and with add-ons disabled (current session). I've seen this in a few other websites also. I don't know if the problem is my system, Firefox, or the host website.

I am able to view youtube videos with no problems.

How do I get the videos to play?

Thank-you.

Asked by home user 5 days ago

Last reply by home user 1 day ago

The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (read more)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 1 week ago

Last reply by David 2 days ago

List of Cookie exceptions keeps getting deleted, despite "Allow" for each

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get del… (read more)

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get deleted?

Asked by kjsles444 1 week ago

Last reply by kjsles444 3 days ago

YouTube Playlist Error when Using Firefox Browser

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song sto… (read more)

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song stops and I get the message "Playback Paused because your account is being used in another location". This problem ONLY happens in Firefox and with this playlist scenario. If I select the song manually in the playlist, the song will play just fine. I've used other browsers Chrome and Microsoft Edge and DO NOT have the problem in there so I know my account isn't being used in another location. I've tried using multiple PC's/Laptops and both Windows 7 and 10 and the problem always only happens when using Firefox. I checked the About section in Firefox and it's showing Firefox is Up To Date.

Asked by zipperict 6 days ago

Last reply by zipperict 5 days ago

Why are some fonts all messed up?

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing I didn't change any text settings of purpose, and I'm seeing this across a few differen… (read more)

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing

I didn't change any text settings of purpose, and I'm seeing this across a few different sites. What should I do?

Thank you!

Asked by pfbourassa 1 day ago

Last reply by pfbourassa 20 hours ago

Cannot save or move around bookmarks by drag&drop anymore

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmar… (read more)

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmark in the desired sub-folder.

This worked really well for me, and was fast.

Recently, this stopped working. I can still drop a bookmark in one of the main folders in the bookmark bar. But not in any sub-folder, since the main folder closes as soon as I move the mouse inside it. It is also not possible anymore to move the already-saved bookmarks around via drag&drop.

System: Linux (Manjaro Gnome 41.1) Firefox for Arch Linux 94.0.2 (64bit)

Asked by jochenstehle 1 week ago

Last reply by jochenstehle 15 hours ago

Firefox reacts slower and becomes sluggish quickly

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish. It usually happens in YouTube or Twitch, but can also happen while scrolling with the … (read more)

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish.

It usually happens in YouTube or Twitch, but can also happen while scrolling with the mouse in wikipedia for example.

Some examples: -When having a Twitch stream open, the stream is running fine, but when clicking and moving the volume slider on the player, it does not move smoothly, and with some delay. -When doing a bit more heavy browsing, sometimes a tab might get "stuck", for example, the twitch stream might start to buffer for a few seconds. I notice the buffering is not related to any bandwidth related issue. -Firefox reacts slower (or with a small delay) while moving between tabs, clicking on links, etc. This usually happens only after a few hours after launching and browsing with Firefox.

Most happen after a while since I launch Firefox. And by a while I mean maybe 2-3 hours, and I don't have a ton of tabs open. It becomes slower much, much faster than it used to in the past.

Now, sometimes it can take Firefox up to 30 seconds to close completely, before I can launch it again.

I had the same Extensions installed before these issues started happening.

I tried uninstalling Firefox completely, then manually deleting the remaining profile folder, and do a fresh install of the latest Firefox version.

I checked the Windows Task Manager, and it shows (14) processes under Firefox. Is this normal? I tried unticking the "Use recommended performance settings" and restarting Firefox, but it still reached (14) processes after a couple of minutes.


I am not sure if it is related to Firefox itself. My computer is 5 years old but functioning properly...

I did not check if similar issues happen on a different browser. I am just so used to Firefox.

I had a few weird bug in Windows 10, but those existed for a good while now, and are not similar to the ones I experience while browsing with Firefox. I didn't notice anything similar while watching video files in a Media Player.

I am not sure if it can be hardware related. All seem to be working properly...


I want to figure out what is causing this. If you need any more information let me know.

Asked by sata 1 week ago

Last reply by sata 6 days ago

Very slow site loading due to Windows Firewall.

Hello together. I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.m… (read more)

Hello together.

I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.mozilla.org/en-US/questions/1333547 https://support.mozilla.org/en-US/questions/1321038

Symptoms: After FF starting it loads pages fast enough. After several minutes of using pages start be loading very slow. Loading slowness increases until it becomes blocked continuously. Reload button has no effect. I tried everything from here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - No effect.

Work around done: When windows is loading in Safe Mode the problem disappeared. If I disable Windows Defender Firewall the the problem disappear and appear after firewall enabling again in several minutes (same as after FF restarting) When I go to <current network settings> and switch Network Profile from Public to Private or from Private to Public the problem disappear but goes back just in several minutes (same as after FF restarting). Windows 10 Restorehealth has no effect, and reports that everything is OK with system files (DISM.exe /Online /Cleanup-image /Restorehealth ) The most strange thing Windows 10 In-place Upgrade has no effect.


I found out the core of problem is that Windows Firewall is blocking FF internal interprocess communication on local TCP ports. Yes, you would say it is not possible and firewall doesn't affect local port communication but in my case it is a fact. I used the ProcessMonitor from Windows Sysinternals, and Windows Defender Firewall with Advanced Security log. Screenshots shows this fact. On first two lines from Firewall log you see a Local Port Communication blocking, on ports 1401 and 1400. Next Screenshot from ProcessMonitor shows (see blue colored lines) that it was exactly FF communication, where I was trying to reload a page several times.

Any ideas what to do with it? It seems like Microsoft’s way fighting a concurrent web browsers, but I hope it isn’t.

Now I use FF version 94 but the problem starts from 88. I was trying FF downgrading to version 75 with no effect.

Asked by igor19 23 hours ago

Last reply by igor19 18 minutes ago

Biggest bug in all version Firefox browsers

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not w… (read more)

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not work, e.g. you won't open Options, Menus, various tasks, extensions, won't save your bookmarks, and many other problems. Although the browser opens a page and the Tab works! But everything else is NOT WORKING, even in Safe Mode or Troubleshooting Mode! I've reported this many times: No developer help! Windows 7 x64 Firefof Latest x64 version 20 GB RAM 4xCore CPU

Asked by nnina084 1 week ago

Last reply by nnina084 6 days ago

Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (read more)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 1 week ago

Last reply by Wayne Carpenter 3 days ago

I cant view Instagram any more.

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle… (read more)

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle of my browser window. The app on my phone works fine. If I continue to try logging in on my computer to see if it works yet Instagram locks my account until I enter a password they send my email. My eyes aren't great and I need to view Instagram on my computer monitor. Please help. How do I fix this?

Asked by DPro 3 days ago

Last reply by DPro 3 days ago

Firefox cant click small details button

Hey guys, why does the firefox android could not click a very simple small button? For example an "x" button (cancel) and etc. As long as it's small the firefox would not… (read more)

Hey guys, why does the firefox android could not click a very simple small button? For example an "x" button (cancel) and etc. As long as it's small the firefox would not interact with it properly, instead when i click it firefox thought that i long pressed that small button and its kinda annoying because what i need to do is to zoom in for that button just so the firefox could properly click that and not long pressed. Problem is almost all the websites i visit has a button like that and so does it mean i will literally need to zoom a simple "x" button or any kind of small details on a webpage just for firefox could properly identify them? Example of whats happening link Browser: latest firefox android Device: Realme 6 , 8/128

Asked by capellanjayr 2 weeks ago

Last reply by capellanjayr 2 days ago

Can I have two Firefox windows open when I start firefox with all the tabs I want pre-loaded?

Hi all I would like some help if possible please. When I start Windows 10 on my laptop and I open Firefox I open two separate windows (personal and professional) and the… (read more)

Hi all

I would like some help if possible please. When I start Windows 10 on my laptop and I open Firefox I open two separate windows (personal and professional) and then I open a pre detirmined set of tabs in each window to start my day.

Is there a way I can press open Firefox and I can have 2 windows open with all my pre set tabs?

Is this possible? If not, how close can I come to this?

Thanks,

Asked by Matt 1 week ago

Last reply by Matt 3 days ago

Slow Download Speeds Ubuntu 20.04

As the subject says, my download speeds are painfully slow (~200KB/s) and they have been for a while. My download speed is ~85Mbps and I use Ubuntu 20.04. Installing a do… (read more)

As the subject says, my download speeds are painfully slow (~200KB/s) and they have been for a while. My download speed is ~85Mbps and I use Ubuntu 20.04.

Installing a download manager extension only improved the speed to ~300KB/s (I tried Multithreaded Download Manager. I also tried increasing the number of threads in preferences to no effect).

The problem has persisted over time and across multiple restarts. This problem does not persist in other applications (Steam, for example).Neither disabling my VPN or running sudo UFW disable affected the speed (didn't restart because UFW disable doesn't require a restart [I think] and due to the above paragraph).

All solutions I have found have been related only to Windows users, hence why I am asking this even though there is a plethora of threads on this same issue. Any responses and help is appreciated!

Asked by Nyxified 6 days ago

Last reply by Nyxified 15 hours ago

Firefox 94.02 under MacOS 12.01 regularly crashes

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus… (read more)

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus" did not help. Furthermore I uploaded various crashreports.

Where can I find help to solve this problem? Or is MacOS 12.01 the culprit and do I have to wait for an update from Apple?

Thanks for tour reaction! Kind regards, Miel van Hutten The Netherlands

Asked by Milowitsch 6 days ago

Last reply by Milowitsch 4 days ago

Firefox DevToiols block all requests

Hi! When you open network tab on Firefox devtools there is request blocking option. The hint below text box says "Add URL patterns here to block matching requests" but th… (read more)

Hi!

When you open network tab on Firefox devtools there is request blocking option. The hint below text box says "Add URL patterns here to block matching requests" but there is no documentation how to write patterns. I tried to google it like 10 different ways and did not find any documentation.

Asked by fdoywugozklvsndgax 1 week ago

Last reply by fdoywugozklvsndgax 6 days ago

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (read more)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 5 days ago

Last reply by JonBonJimBob 4 days ago