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Firefox Sync account has lost all data

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. … (read more)

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

Asked by Eiq 4 days ago

Answered by Eiq 3 days ago

  • Solved

i forgot my password but is still connected to the account, is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data?

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account… (read more)

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account i have tons of data i would rather not lost so please tell me a way to keep all my data

Asked by tim 6 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 5 days ago

  • Solved

Udated Android PC and lost bookmarks and some documents

I updated android pc firefox on 1 june 21 and lost saved bookmarks and some documents. I still have them on IOS Phone. Can I transsfer them back from phone to pc. Thanks … (read more)

I updated android pc firefox on 1 june 21 and lost saved bookmarks and some documents. I still have them on IOS Phone. Can I transsfer them back from phone to pc. Thanks

Asked by lgg4 1 week ago

Answered by Seburo 6 days ago

  • Solved

Windows needed to be reinstalled, too many tabs open for Sync to work

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either… (read more)

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either backed up or kept on a non-OS drive, but I needed to reinstall Firefox. When I did, I found there is a limit to how many tabs Sync willl display at once from another device. That limit is 1,271 tabs, which is not all of mine - I'm pretty sure I had more than that open in a single one' 'of my seven open windows (though probably only the one window had that many).

Also, with the new Firefox update, while I can open all 1,271 at once, that just leads to Firefox crashing. When similar things happened in the past, I could open, say, fifty at a time, and kill Firefox's process every time it became too much for my computer, then reopen firefox with all those tabs open but not active, however with FF 89 I only seem to be able to open one or all.

To make matters worse, those 1,271 tabs I can see seem to be randomised each time, or at least randomly ordered, so I wouldn't even be able to methodically open all 1,271 with my usual method of killing firefox and reopening it.

Is there any way I can send the 1,271 straight to bookmarks, or open the entire session from the old install, or view more than the 1,271, or open the old synced tabs view, where I could open as many or as few as I wanted to, instead of all or (basically) nothing?

Thanks!

Asked by Matt 6 days ago

Answered by Matt 6 days ago

  • Solved

can't find sync tabs

I have been using sync tab from android to PC for a while now. I can't do that in the new update, the sync tab option (The option where you can find your sync tabs from o… (read more)

I have been using sync tab from android to PC for a while now. I can't do that in the new update, the sync tab option (The option where you can find your sync tabs from other devices) disappeared. I can't find it anywhere, the help said its under my sync account or specifically, right under sign out button. But it's not there for me.

And yes it is still sync. My phone still show history from my other devices.

Asked by IcyFrost 1 week ago

Answered by kbrosnan 1 week ago

  • Solved

Cannot sync data between laptop and Android phone

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices. Now I try to sync my dev… (read more)

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices.

Now I try to sync my devices (i set to sync all data types) and android cannot get any. Neither login nor bookmarks. Also I didnt set a Master Password for logins.

By the way, i can send a tab from laptop to phone, so they are connected.

I've checked Firefox Sync troubleshooting and tips but none helped.

What shell I do?

Asked by alexsuperdeveloper 1 week ago

Answered by alexsuperdeveloper 1 week ago

  • Solved

Logged in device location completely wrong on https://accounts.firefox.com/settings

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services). I have verified all logged in devices to be co… (read more)

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services).

I have verified all logged in devices to be correct. However for one of the devices (my main computer browser), the location displayed is COMPLETELY off. I live in Norway, and it claims device location is somewhere in Oregon, United States. I do not use any VPN services and both my public IPv4 and IPv6 addresses are located in Norway, from which I connect with the device/browser in question (whatismyipaddress.com shows correct location for both of them). Also, activity timestamp is updated in accordance with my own activity from the client, but the location remains wrong. I also tried logging out the device, and logging back in, but this did not fix the location.

Obviously the location service used for the logged in device list is unreliable. I suggest that you please also show the latest IP address used by each device, so that more technically inclined users can verify correct addresses themselves, should the location be way off. It is unsettling to see strange locations (for known devices) on a page used to verify the security of my Firefox account. In this instance, there is no security breach, but it required me to spend much time investigating.

I do not know if it matters, but the device in question is a Linux desktop Firefox client.

Asked by Øyvind Stegard 2 weeks ago

Answered by Seburo 1 week ago

  • Solved

firefox actually wont do anything

Firefox was working 20 minutes ago, I went to fix a different problem I had with downloading and launching origins launcher. Now Firefox only will open to the outline of … (read more)

Firefox was working 20 minutes ago, I went to fix a different problem I had with downloading and launching origins launcher. Now Firefox only will open to the outline of what you see when opening it up. I am able to open up the top right menu but when i click on something, nothing loads. When i go into type a website in and click enter nothing happens, text is put into the URL but no website shows. I checked my firewalls, Firefox is allowed there. I have access to my bookmarks and everything, but when I click on them to go to their sites, nothing happens either. But when I click on websites the url pops up in white text in the bottom left of the screen. Please help, this is incredibly annoying and I still haven't figured origins yet, lol.

Asked by osteeldog01 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Bookmarks do not sync

If I make a change to my bookmarks they do not sync between devices. For example I moved some bookmarks on my Windows desktop but the changes do not appear on my iPad. I … (read more)

If I make a change to my bookmarks they do not sync between devices. For example I moved some bookmarks on my Windows desktop but the changes do not appear on my iPad. I tried forcing a sync on both devices but that did not work. I disconnected the sync on the iPad and then reconnected using the bar code. After watching the sync wheel spin for a while the bookmarks were in sync. Then I deleted a bookmark folder on the iPad but that change is not visible on the desktop.

Why do the bookmarks not stay in sync??

Asked by dclark 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Firefox can't keep login

Firefox can't keep login even other sites like :Youtube Facebook... Every time I exit Firefox for a while and re-login, the logins to websites log out and have to log bac… (read more)

Firefox can't keep login even other sites like :Youtube Facebook... Every time I exit Firefox for a while and re-login, the logins to websites log out and have to log back in again and again (I've tried uninstalling Firefox and reinstalling it, and the problem persists). ( I think due to the settings for Firefox )

Asked by Nguyễn Trần Hải Đăng 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Reset Firefox password -> Lost paswords

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible… (read more)

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible to recover the old data (firefox sync)?

Asked by pantuniestal 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved

Delete history across all synced devices?

I have 3 synced devices. Included in my sync options is History. Not all history seems to sync, and deleting history on one device doesn't delete it on the others. Can an… (read more)

I have 3 synced devices. Included in my sync options is History. Not all history seems to sync, and deleting history on one device doesn't delete it on the others. Can anyone tell me how to truly sync and delete all history across all synced devices? If this feature isn't already available, I ask that Firefox developers please make it available. Thanks!

Asked by puroprana 3 weeks ago

Answered by nadhra 3 weeks ago