All Products Support Forum

Merry Christmas 4 days Early!

I would like to stop the continual suggestion to update my password at login, yet be able to use the saved password at login.

Would you please add this fix?

Daniel

I have been using Firefox on my Huawei P29 for several years. I have Google UK set as my search engine and on my home page and this has been fine for years. Two or three days ago when I loaded Firefox Google UK and Google.com wouldn't display. The link flashes in the top bar but the page stays blank. They will load in Chrome and in Firefox if I have desk top mode switched on, but not in android mode. I have uninstalled and reinstalled Firefox, cleared the browser cache but no change. Getting pretty fed up with wasting my time sorting it out. Is it the Huawei phone or Firefox's last update?

As the title says Cloudflares Human Verification Captcha doesnt work on this browser forcing me to have to use 2 separate browser to circumvent the issue which is annoying. basically when I click on the verification it goes into a loop of trying to load the captcha then asking me to click it again for it to only repeat the process until it gets stuck on a several minute loading before telling me it failed to load with no error message. Eventually stops even trying to do the loop and does right into the minute long loading and failure to load message. I have found no help for this online and im not tech savvy enough to be able to fix this issue on my own. things ive tried 1. making sure firefox and all extensions are up to date 2. completely restarting the browser 2. disabling all extensions on the site 3. tried private window 4. tried other web browsers (it only effects firefox)

I feel like I've been seeing people online complaining about this for a couple of years now, and it's shocking to me that I still couldn't find a solution in a thorough google search. Has anyone found a fix for the mandatory restart Firefox now pushes whenever there's an update available? Basically, out of nowhere, the program will refuse to open any new tabs or load any pages, instead giving the error message in the image. A restart is forced, and all private tabs are lost without warning. This is completely unacceptable browser behavior. As far as I know, there is no setting or about:config option that will fix this. Has anyone found a work-around?

I've been a loyal Firefox user for a couple of decades at this point, but this nonsense has me seriously considering switching to something else. Thanks for any help anyone can offer.

Ive tried down loading all the required packages; I have the latest FireFox available ;but still get the message on you tube to update to latest Fire Fox. On Ubuntu 18.04the same message but includes a error code 99,999.

I am having an issue where youtube videos played at higher quality stutter when put to fullscreen. Up till about 720p60 works fine, at 1080p60 and above the framerate becomes unstable.

Things I have tried: - I have tried going into media.media-capabilities.enabled and changing it from false to true - I have set network.buffer.cache.size to 262144 - I have disabled all my plugins - I have tried changing my user agent to windows/chrome

My current setup: Firefox 122.0, Macbook pro Sonoma 14.1, Apple M1 Pro chip

Curiously, if I make a new firefox profile and play a video there, there is no stutter. Does anyone have ideas on how I can fix my current profile?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers

– Firefox 122.0 (64-bit) – Windows 11 Pro 64bit (– Thunderbird 64bit)

Even though, I use a 64bit version of Firefox, it is not able to load any 64bit PKCS#11 module for security devices. Tried on several different PCs and several different 64bit PKCS#11 drivers for different smart cards.

When I try to load e.g. C:\Windows\SysWOW64\eop2v1czep11.dll for the Czech eID, it returns "Unable to add module". When I do the same from C:\Windows\System32\eop2v1czep11.dll, it works.

The issue is that some issuers of qualified and commercial certificates (like e.g. Komerční banka) do not issue a 32bit version of PKCS#11 drivers for their smart cards anymore and the only driver available is C:\Windows\SysWOW64\mopkcs11.dll, which cannot be loaded by Firefox or Thunderbird either.

I don't see a problem in implementing the support for 64bit PKCS drivers in a 64bit browser and a 64bit email client. And if it does have the support, then there is something wrong going on.

I am on Firefox v122.0 Google docs paste functionality doesn't work when using Cmd + v. This is happening only for Google docs. Same doc works perfectly fine on Chrome. I also tried running Firefox in troubleshoot mode with same results. Should I just give up on trying to make Firefox work with Google products.

Audio has stopped working in Firefox only. Audio is working for Windows/PC system alerts and playback in all apps and browsers except Firefox. Perhaps after a system update....I'm supplying the answer to this in replies. I had to re-ask the question because previous versions of it with incomplete solutions have been archived and do no allow more input. So, yes, I'll be answering my own question. Just for you. XXOO

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co".

At the moment of this screen shot the processor is not overwhelmed, however, it will sometime jump up to 75% and the system will seem to freeze.

What is the "Isolated Web Co"? I'm thinking a virus.

Thank you.

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message:

Unable to paste from clipboard right now. Try copying the image again.

This functionality works in every other browser I've tried (Chrome, Edge, Brave, Opera GX), so it's not a Google problem, I don't think.