All Products Support Forum

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

Whenever i encounter a reCAPTCHA, and click "i am not a robot", the wheel keeps spinning and spinning and spinning. I never get to the screen where i have to verify images or a check mark. Just started happening randomly.

I've spent hours searching. Tried every single solution-new profile, erased firefox and reinstalled, troubleshoot mode, firefox refresh, turned tracking protection off, changed network settings, reset wifi adapter, you name it i tried it. I need to get past reCAPTCHA's for work. Getting so frustrated. Please help!

One important point-the only other browser i have on my laptop is Microsoft edge and it' works perfectly on Edge!

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and connect the screen to a web TV to watch YouTube in my big tv. However, when I click to maximize the window, the connection becomes unstable, and the virtual screen disappears every time I click the YouTube icon to do this. This problem never occurred before. I would appreciate your help in resolving this issue. Please let me know if you require any additional information from me.

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in biometrics is inconsistent.

For reference, I am using Mac OS Sonoma 14.4.1 with an ARM processor.

if I go to any website then during login it doesn't suggest me I'd or username but suggest passwords in password section although I save both of them please correct this because sometimes it creates turble for me.

After importing events from the old ics calendar into the existing CalDav calendar. TB sent invitations out to all attendees, even for past meetings. How to avoid this?

Hello,

I am writing to inquire about the possibility of searching and organizing bookmarks on the Android app using tags. I have recently organized years of Firefox bookmarks on the desktop app by tagging my bookmarks and removing them from folders. I would very much benefit from being able to use a tag-based workflow on mobile as I do on desktop. I notice this question was first raised about 10 years ago. I would like to know if there are any updates, or if perhaps there is an add-on that can fill this gap. Thank you!

Rick

I’m using the official ShadowsocksX app to relay network connections through a Shadowsocks server, and Firefox seems to be having compatibility issues. The browser does not load pages when proxy settings are set to “auto-detect” or “use system:” I’m getting the “Unable to connect” error message. Manually setting the SOCKS host to 127.0.0.1:XXXXX does fix the problem, but that also means I have to switch back to “system” whenever I turn Shadowsocks off.

Neither Safari nor Chrome requires manual action to relay connections on the same computer.

On a different computer, I’m using the Outline client to connect to the same Shadowsocks instance. Firefox does not have issues with that.

Bonjour, Je n'arrive pas à me connecter à l'application Thunderbird. Lorsque je saisis mon mot de passe qui est correct, apparaît le message suivant : Échec de la connexion depuis le serveur imap.orange.fr avec le nom d'utilisateur alain.schneider30@orange.fr Cordialement Alain Schneider

Since last update, Reminders pop up window will not close as before when the reminders are all cleared. Have too manually close the window. Saw this was an issue many versions ago that seemed to be cleared after an update. I could find no way to "fix" the issue. Is this a new bug?

Hi ! I´m using firefox 125.1(40778) on ios 17.4. Recently I faced a problem with the password manager of Firefox, as it doesn`t automatically fill in username and password on a site I visit on a regular basis. But when you click on the username the keyboard pops up and there I found the option to use the password manager of firefox. After re-authentification (fingerprint on my mobile) it opens the password manager and suggests the appropriate password. Clicking on it and you are in.

So the password manager still works although in a more complicated way because once you´re in the house you don´t need the door key anymore.

Regards Günter

in my 'podcasts' folder I have ~2 pages of folders of the type feeds.json-xxx.corrupt where xxx is some number, see attached image.

With the intention to re-subscribe to my feeds later, I have deleted all other folders in my podcasts folder. Trying to simply delete the feeds.json-xxx.corrupt folders did not work. How can I get rid of them?

(I am using the portable version of thunderbird)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. 

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Hi,

I keep getting the red padlock but when I tap on it it says my connection is secure and when I tap on that it shows that I’m connected to HTTPS. What’s causing this? Is my connection exposed? When i shutdown and reopen the app the red padlock goes away but I'm confused as it says 'connection is secure' either way.

Thanks, See photo

First, I am disabled

When I goto to YT Homepage it will play all the sounds of the downloaded video's when I hover with the mouse.

But I want to hear the sound of that video AFTER I selected that Video or clicked on the title.

Thx!