All Products Support Forum

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

On opening Thunderbird every morning, ALL my folders are expanded and I have a lot of folders! I have A-Z and then many many subfolders within each folder. It's extremely frustrating as I have to collapse them all every single time. Is there a way of never having this happen again?

Today (for example) I saw a message 'Downloading message n of 182 messages' (n increasing with every message downloaded but the message disappearing well before 182). According to the activity manager and my own reckoning 72 were downloaded. An incorrect number of messages to be downloaded has been shown every day since 26 April 2024 although my previous download was on 20 April when the number that day (and on previous days going back many years) was correct. I have included messages in the Junk folder in my reckoning. The account is POP mail server and my Thunderbird version is 115.10.1 (64 bit). Not life threatening but can I fix this or can a recent change be corrected as I found the number being downloaded figure useful when it was correct.

On my Macbook Air M1, Firefox's UI and default scaling is perfect on my Retina display, but if I move the window to my external Philips 1080P monitor, some - but not all - interface elements are very over-sized, which makes Firefox unuseable on any external monitor I connect. (I have tested this with multiple other monitors)

using a Mac Laptop, Email account is Optus, can receive emails ok but cannot send, getting a failure massage.. Any suggestions please?

theclaydons@optusnet.com.au

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliver the sound on those same websites.

확장프로그램을 설치했는데, 원래 대로라면 브라우저 상단 주소창 옆 도구 모음에 설치한 확장프로그램의 아이콘이 나타나야 하나 나타나지 않고 있습니다. '도구 모음 사용자 지정'으로 들어가서 직접 추가하려고 해도 추가할 수 있는 아이콘이 나타나지 않습니다. 이 외의 방법으로 사용할 수 있는 방법을 아무것도 찾을 수가 없는데 대체 어디서 어떻게 찾아서 어떻게 사용해야 합니까?

i installed a add-on program however this icon for using is not shown on browser's menu bar. there is not on personal setting, so i cannot find how do myself. wat should i do?

Whenever I try going on to a multiplayer (e.g. .io) game website it will not let me access its server. The website itself works fine and I can access it but as soon as I press play or anything else it just says 'disconnected' or 'trying to reconnect to server'. please see if you can fix this as I couldn't find anything to resolve this problem do anything.

I am trying to have my own home page and everytime I set it FireFox reverts to the basic blank screen. I am typing in www.swagbucks.com for the home page and it will stay for a few days then changes back automatically.

I have installed Firefox on both my tablet and Phone (Android 13 and 14). I cannot get a QR code on my desktop when I follow the link but I did get a QR code from another source but I was required to give a code on my Microsoft Authenticator but none appeared. I have set up two-stage authentication but am not receiving the required codes. Can you help ?

Thank you

Keith Macdonald

Hi,

Scenario: I have a custom domain with an email address, and have used mailbox.org and currently icloud to host my email. In both cases, the email address associated with my custom domain is the only one I use for everything, such as email, calendar, contacts, etc (x@er.com). Also in both cases, there is also a login email address to the email hosting service (i.e. x@mailbox.com and x@icloud.com respectively).

Issue: My calendar invites erroneously send from my icloud email address, rather than my custom domain email address. This appears to be by defaul and unchangeable. See 1/2 screenshot.

Settings: I'm on W11 Pro, using TB 115.10.1 (64-bit). For calendar settings, see 2/2 screenshot.

Background: With both providers, my calendar invites initially were being sent from the correct email address (x@er.com), but inexplicably switched to the being sent from login email address of the email hosting service after some time (about a year with mailbox.org, and a couple of months after migrating to icloud.com). This messes up my calendars, and I need to resolve it. Hopefully it's just something dumb that I'm doing.

What I've tried: On mailbox.org: When the issue first occured I put up with it for a few weeks then assumed it was probably mailbox.org and migrated to icloud. This appeared to resolve the problem at the time. On icloud, my calendar sync was setup in TB using add-ons, which worked for a couple of months and then the issue recurred. I've tried: 1. In apple account settings: I tried changing my apple-id to be my custom domain email address, rather than my icloud email address (didn't fix it). 2. I then unsubscribed from all of my network calendars in TB, removing the addons and restarting TB, as per https://support.mozilla.org/en-US/questions/1406255#answer-1568028 - I had to add a blank local calendar first before I was able to remove all of the network calendars. 3. I then added my calendars back into TB by using the direct URL locations, as per https://support.mozilla.org/en-US/questions/1406112 - when adding the calendars back, I tried using the login as both my custom domain email address, and also my icloud email address (didn't fix it).

Any help would be much appreciated.

Thank you.

This morning my Linux Mint PC notified me via Update Manager that an update to FF version 126 was available. I ran the update and it completed with no problems. I use FF as a Flatpak. When I checked the FF version in FF Help>About FF it still showed version 125.0.3 even after restarting FF and the PC. I checked the Synaptic Package Manager on my PC and it shows that my current FF version is 126. The Software Manager shows the current version is 125.0.3. Why is FF still showing the previous version after I ran the update for 126? I'm concerned that I might have a compromised FF even though I updated it via Linux Mint Update Manager like I always do for any program updates. Thank you, Colin

I'm using FF on a Mac Mini, Sonoma, and for the last few days FF doesn't open in the same position it was in when I closed it. When I open FF it's about half of the size it was when I closed it. I then drag a corner to the size FF I want, but this is a very new issue.

Firefox automatically updated itself to version 126.0 (64-bit) and it was unable to display any web sites.

First I disabled Mozilla VPN but that did not fix my issue. Next, I disabled Microsoft Defender firewall software to no effect.

Finally I updated the shortcut to Firefox on my taskbar to launch the browser. This fixed my issue.

Hopefully, this will save other users from the same pain.

Every time I start up firefox, it takes about a full minute to load. It shows an outline of the UI, but does not become usable for a while, windows also puts up a "firefox is not responding" window when the window is interacted with. After loading, opening a new window is unaffected, and page loading is snappy. just the initial launch is the issue. This remains true even after a clean uninstall + reinstall. Appdata folder was removed as well, and did not affect the issue. I do not have any antivirus software other than windows defender, so that should not be an issue. My hardware is also not likely to be at fault, as it is sufficiently up to date (upgraded within last year, not sharing specs here). Chrome starts up in less than a second for reference. Once again, a fresh install with a new profile has the same symptoms. Have tried every available guide to no effect.

Unable to login to my AAA account from my PC though I can with no issues on my android phone.

security.tls.version.max is set to 4

SSL Report: login.acg.aaa.com (104.68.100.81) shows A+ rating - https://www.ssllabs.com/ssltest/analyze.html?d=login.acg.aaa.com

Please help.

I had issue with notifications (showed up but when i click on them they didnt were redirecting to original tweet) so i cleaned cookies after cleaning cookies i doesnt have option to turn on push notifications.

Firefox - latest version, in Win 11 updated version, on my home server, will not load google.com pages, but intermittently works OK - frustratng. Other browsers, eg. Edge and Chrome access sites as normal on my laptop on my home network. My laptop using Firefox will load google.com pages when on another network. Is it my server, or Google, or Firefox doing this ?? Please provide any advice on solving this problem.