All Products Support Forum

Dear all,

We develop a system on D365 platform. On Chrome enviroment, I click the export option, it will download the excel file, I can open it on Excel. However, I click the export option on FireFox, it will download the excel file but I can't open it on Excel. When I use the notepad to open the file to see the content, I found the file become HTML content. I can see the file on web broswer. I don't know why the file content will be change HTML content when I use the Firefox to download it.

Please help....

Andrew

Hello! I've recently switched to Firefox from Opera. However: After the browser Closes, It will always Refuse to boot up. Even Shift-Click Doesn't work. It opens, but Crashes almost Instantly. OS: Windows 11 (Build 23H2)

As of an hour ago suddenly all of the usual suggestions and autofill with bookmarks in my address bar are wrong and out of order. I didn't close out of or update Firefox, I was just browsing online. I didn't change anything in my settings or have opened that up in days at the minimum. I cannot figure out how to either revert back or tell Firefox to not show me these choices so I can get my old ones.

I'll give an example: When I typed in "ma" it would show me mangadex.com, which I often go to. Now when I do it not only is 5th on the list it shows up and fills in "https://www.manticgames.com/", which I don't have that specific page bookmarked. I have "https://www.manticgames.com/games/kings-of-war/" bookmarked, but not that homepage. But now all of a sudden it is showing me the homepage of that site when I begin to type in "ma".

This is incredibly irritating and I have no idea why it's doing this at me out of nowhere. I don't want about anything showing up besides my bookmarks and specifically only the pages I bookmarked.

I am tired of this [removed] browser quitting, even when I don't have it open...I am going to uninstall it and NEVER install it again...I tried a full uninstall to see if it would fix whatever the [removed] issue with it was, but it is doing the same [removed] again!...I don't have this problem with any other browser I use on my system (Chrome, Brave, Opera and Tor)...I am tired of dealing with this [removed], so you can just take your [removed] and shove it!!!

How the hell does a browser crash when it isn't even being used???!!!

No need to respond and ask for any logs or other [removed], because it will all be gone!!!

How can I have the original mails deleted from original Gmail inbox when deleting them from unified inbox.

I am reading my mails in a unified inbox - and deleted some read and unwanted ones. Now I am looking at my Gmail via my iphone's mail app - and none of those emails have been deleted... How do I get those deletions to sync back to my Gmail account?

Thank a lot!

Hello,

First time posting here, so I'm hoping that someone can help me out.

I'm encountering a very odd issue on my Macbook Pro running MacOS Sonoma 14.4. I am unable to access two sites – allrecipes.com, and seriouseats.com on my home WiFi network on the Macbook.

These sites work on other browsers (tested on Safari and Chrome), and they also work on my iPhone.

Oddly, when I went to work and tried to access these sites via WiFi using Firefox, I was able to.

I am unsure what the problem is – the ability to access these sites on Safari, Chrome, and my iPhone at home suggests that it's not a network issue. I haven't encountered this issue with any other sites.

I am attaching three screenshots 1) The error message that I'm seeing for allrecipes when I attempt to access the site 2) The security tab which shows that the connection is unencrypted for allrecipes (home network) 3) The security tab showing that the connection is encrypted for alrecipes (work network)

Thanks

Sehr geehrte Damen und Herren, ich mußte leider Thunderbird neu installieren und seit dem erscheinen Nachrichten nur noch in seperaten Fenstern. Normalerweise war die Darstellung 2geteilt: Oben die Nachrichten und unten die Inhalte. Wie stell ich das wieder her?

Mit freundlichen Grüßen Peter Treek

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

I'm trying to use the built-in PDF Editor features after finding out about it but every PDF file I open with Firefox has the options grayed out (as shown in the screenshot). What should I do to re-enable the features?

Hello All!

I have recently tried to use Firefox View button in order to quickly open pages that I have opened on my Android device, however I found that only some (random) portion of the tabs appear in the Firefox View under [tabs from other devices/my android device].

Is there any way I can change that behaviour? This is renedring the Firefox View kind of pointless, as I still have to open my phone to check whether there was maybe one more important page that I wanted to check out, that was not listed in the Firefox View on my PC. At that point, I could very well just see what were I at, on the android device, and just google stuff again. The mixed approch (some opened via Firefox View and some manually) is more time consuming than either of the approaches alone, so I would really appreciate help, as Firefox View seemed to be a time-saver - I believe I have something set erroneously somwhere. Thanks!

I am on firefox 125.0.3. 64-bit.

Somebody thought that it is a GREAT idea to make drag-n-drop cursor a GIANT rectanglular thumbnail of the emails being dragged.

No, this is a horrible idea because that thumbnail covers the target of the drag-and-drop.

Either REVERT this IMMEDIATELY or let us know how to disable and revert to the simple drag-n-drop mouse cursor that does not obstruct the target of the drag.

And in the future AVOID any GUI changes that are not ABSOLUTELY NECESSARY. With these poorly thought through, extremely annoying changes you are only causing damage and aggravation.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

I am having issues with Thunderbird not retaining my email server and passwords. Each time I want to send an email, it prompts me for the password and then tells me that the email address and server don't match. I have tried numerous times to correct this, but it doesn't hold the information. It also switches the server info between accounts. I have 3 different email account and sometimes only one works correctly

this is definitely a unique issue i have not ever had, LOL

i'm running into a very strange issue where only the roblox page is not loading properly. everything else seems to work just fine; trying to load roblox on google chrome works fine too! ive turned off my extensions and run it in troubleshoot mode, i've updated the browser and my pc and my drivers, nothing seems to want to fix it. i'm not very sure what's going on. it's very funny, but definitely troublesome- the website is not navigatable in this state.

it randomly popped up like this last night, i was under the impression roblox itself was down because my friend in the call at the time had been talking about how slow the site is. upon digging deeper and asking around, nobody else is having the issue i'm having so i'm lead to believe its a me issue

There is no option for message headers under View. How can I see email message headers in Thunderbird?

I Googled how to do this but they all say there is an option in the main menu under View. Maybe at some point there was, but not now. So how can I see the email headers?