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Thunderbird stopped receiving and sending emails

My Thunderbird has stopped sending and receiving emails. The error message boxes were headed "Add Security Exception" and warned "You are about to override how Thunderbi… (read more)

My Thunderbird has stopped sending and receiving emails. The error message boxes were headed "Add Security Exception" and warned "You are about to override how Thunderbird identifies this site", which seemed serious, so I didn't confirm them. I found the chat room, but yesterday's expert was unable to solve the problem and passed it on to another person. The message which followed said a new expert would respond, but no further responses appeared on the chat screen. The first expert told me to remove my email account, which I did, but no further instructions appeared on the chat screen.

David Sanderson

Asked by d.m.sanderson 9 hours ago

Last reply by Matt 56 minutes ago

Gmail & Google Classroom won't load

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems. I keep Gma… (read more)

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems.

I keep Gmail and Google Classroom open in tabs throughout the day (I'm a teacher). They worked fine in Firefox for a few days, but now both sites constantly load or time out.

The problem seems to go away anytime I restart Firefox, but I can't constantly be restarting Firefox all day long. Why do the sites work for a few minutes and then stop working a few minutes after restarting?

I had AdBlocker Ultimate enabled before, but my friend uses uBlock so I tried changing. No help.

I had a theme installed from the recommended list. I thought that might be a problem, so I went back to the default Firefox theme. No help.

What I'm running: Firefox 89.0.1 MacOS Catalina

Asked by tcatsninfan 3 hours ago

Last reply by Majidkhan672222 1 hour ago

firefox problem on fb

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i … (read more)

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i use chrome,,so its from firefox how can to fix that? i dont have this problem to all video on fb

Asked by zamolxe333 2 hours ago

Last reply by FredMcD 2 hours ago

Firefox starts, but cannot open any Page

Firefox on a Windows 10 (Build 19042.1052) that It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just… (read more)

Firefox on a Windows 10 (Build 19042.1052) that

It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just stays white. Also nothing happens if clicking on a bookmark. Or the settings. I was able to open the about:support page via the menu, but not by entering it into the adress bar.

Here are the things that I already tried to no avail: - updated to the latest version - Incognito mode - Troubleshoot mode - graphics card driver is up to date - reinstallation - Cleaning Firefox - delete firefox profile - clearing the start cache - downgrade to version 88.0.1

It is weird, that the about:support page works when opened from the menu but not when entered into the adress bar, right? This means that content can be displayed, but you cannot navigate to it via the address list. But then why don't bookmarks work either?

By the way: It is not a network Issue. Chrome and Edge work, and also the problem persists across multiple different networks.

Asked by stephan.graf 19 hours ago

Last reply by stephan.graf 3 hours ago

How can I get rid of white stripe at top of screen that covers navagation bar?

Starting with Firefox Browser v89.0.1 (64-bit), when I maximize the window on my laptop (primary screen) there is a white bar covering the navigation bar. I noticed a s… (read more)

Starting with Firefox Browser v89.0.1 (64-bit), when I maximize the window on my laptop (primary screen) there is a white bar covering the navigation bar.

I noticed a similar issue in a question posted back in 2015.

Pressing Alt+Space and selecting Restore gives me access to move the window again.

If I click on the white bar, it actually clicks the window behind Firefox and brings it to the front.

Pressing F11 enters Full Screen mode, and the Bar still shows, but pressing F11 again returns to Maximized with the white bar gone.

Asked by jbcox_laptop 11 hours ago

Last reply by FredMcD 6 hours ago

Firefox 64 bit beta closing w/o error message or crash report, including in troubleshooting mode.

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. M… (read more)

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Asked by bmmoser 10 hours ago

Last reply by FredMcD 6 hours ago

  • Solved

No sound of firefox windows 10

Hello, I have trouble getting sound playback on firefox (checked 85.0 and 78.7.0esr both 64 bit) on windows 10. I checked sound on youtube, and netflix. I checked other a… (read more)

Hello, I have trouble getting sound playback on firefox (checked 85.0 and 78.7.0esr both 64 bit) on windows 10. I checked sound on youtube, and netflix. I checked other applications like spotify and mpv, and soundplayback there is fine. Also it works on Firefox nightly (87.0a1).

What i have already tried: - restarting my computer - opening windows volume mixer and see if firefox is muted - updating my audio driver - different playback devices (Device over HDMI and Line out) - reinstalling firefox - uninstalling firefox, delete folders in C:\Users\$username\AppData\Local C:\Users\$username\AppData\Roaming - new install with fresh downloaded installer - restart to safe mode

Since firefox nightly is working i suspect that maybe the application name "Firefox" is muted somewhere. This could explain why i can reproduce my error on ESR and stable but not on nightly.

Thank you for your help in advance

Asked by Alice 4 months ago

Answered by Alice 4 months ago

  • Solved

Inbox empty after changing from POP to IMAP

I wanted to change my existing email account from a POP server to IMAP server. The tech support rep from my internet supplier walked me through removing the existing POP … (read more)

I wanted to change my existing email account from a POP server to IMAP server. The tech support rep from my internet supplier walked me through removing the existing POP account and then setting up an IMAP account with the same username as the original POP account. After setting up the IMAP account, the inbox was empty. All previous messages were gone. The tech support guy spent an hour trying to "find" the old contents of the inbox. It ended with him admitting he was not very familiar with Thunderbird and he was sorry. I have spent hours trying to recover the contents of the inbox with no success. Any help recovering the inbox contents would be greatly appreciated. Thanks.

Asked by dlezon 22 hours ago

Answered by sfhowes 17 hours ago

Website fonts not being recognized / displayed correctly

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro. I've tried the f… (read more)

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro.

I've tried the following to fix this: I've cleaned out my cache and cookies. In Preferences/Languages/Fonts I've changed the san-serif type to Arial (helped some but not all); I've unchecked and then checked again "Allow pages to choose their own fonts, instead of your selection above." I've started looking at the html code to figure out the font settings but I really just need to have a functioning brower.

Any thoughts? I'd be very grateful. It's impacting my work, and I'm having to use other browers, which function without issues - but I like Firefox! This is a bummer. Thanks!

Asked by shirine.pont 14 hours ago

Last reply by cor-el 8 hours ago

Can't access any website with firefox nightly after socks configuration

I tried setting socks 5 configuration with my firefox nightly browser on my Samsung j5 prime android phone which was successful based on the error message my browser disp… (read more)

I tried setting socks 5 configuration with my firefox nightly browser on my Samsung j5 prime android phone which was successful based on the error message my browser displayed. After that I couldn't use the configurations for browsing the internet. I don't have any ads on installed like ads guard or any other installations and settings since I recently started using firefox browser.

Asked by whetujeff 2 days ago

Last reply by whetujeff 9 hours ago

Thunderbird Mac 78 - Calendar dates slow refresh

I just downloaded Thurnderbird for Mac and I'm having issues where the thing I'm selecting is not showing up in the dialogue box. So for example, when I create a new even… (read more)

I just downloaded Thurnderbird for Mac and I'm having issues where the thing I'm selecting is not showing up in the dialogue box. So for example, when I create a new event and select a date, that date does not appear in the dialogue box straight away. If I click out of the New Event window and back in then I can see that it's there. If I just select a new date and click Save & Close then the even appears in the date I actually selected. I've attached 3 screenshots to hopefully explain what is happening.

You can see in screenshot 1 I select 22nd June, but when I click on it in screenshot 2, the 22nd is not actually shown. When I click out of the window, in screenshot 3 the 22nd appears.

Similar situation happens when I type into the title for New Task. The title appears in the bar on top but not in the actual text box. Although this does not happen as consistently as the date issue. I'm on MacOS 10.13.6 My thunderbird does not have any add-ons

Asked by leok31 10 hours ago

Firefox stops working after a few minutes or open tabs

I have used Firefox for many years, but last year it started to stop working for no obvious reason and after playing around with it for a while I started using another br… (read more)

I have used Firefox for many years, but last year it started to stop working for no obvious reason and after playing around with it for a while I started using another browser. However, I am Firefox user at heart and so recently installed the latest version (89). However, the same problem exists. I have:

- started in safe mode - eliminated all extensions - I am using a completely new profile

I can start up Firefox and it works for a few minutes , then with 4+ tabs open (not sure if that is relevant) it stops work - tabs don't load. I can write in the address bar, but nothing will then load up.

When I close the browser down it appears to close down normally, but when I restart (immediately or minutes later) I get a box saying an "Firefox is already running but not responding. The old Firefox process must be closed to open a new window."

Is it a sync problem?

Look forward to getting any help/suggestions.

Rob

Asked by robdover 17 hours ago

Last reply by cor-el 13 hours ago

  • Locked

Firefox stops working after a few minutes or open tabs

Locking this thread.Please continue here: [/questions/1340999] I have used Firefox for many years, but last year it started to stop working for no obvious reason and afte… (read more)

Locking this thread.
Please continue here: [/questions/1340999]
I have used Firefox for many years, but last year it started to stop working for no obvious reason and after playing around with it for a while I started using another browser. However, I am Firefox user at heart and so recently installed the latest version (89). However, the same problem exists. I have:

- started in safe mode - eliminated all extensions - I am using a completely new profile

I can start up Firefox and it works for a few minutes , then with 4+ tabs open (not sure if that is relevant) it stops work - tabs don't load. I can write in the address bar, but nothing will then load up.

When I close the browser down it appears to close down normally, but when I restart (immediately or minutes later) I get a box saying an "Firefox is already running but not responding. The old Firefox process must be closed to open a new window."

Is it a sync problem?

Look forward to getting any help/suggestions.

Rob

Asked by robdover 17 hours ago

Trouble finding site

Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for… (read more)

Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for the site is shown. Why is this suddenly happening? The message copied below is an example.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at bfea48bd16cfe97e11fb3f6ce1174c3d.safeframe.googlesyndication.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.

Asked by Chuckrr 15 hours ago

Last reply by jscher2000 15 hours ago

Thunderbird rejection of outward emails

Recently Thunderbird has started to reject sending of emails because of "possible spam content" when the messages clearly do not contain spam nor have an attachment. The… (read more)

Recently Thunderbird has started to reject sending of emails because of "possible spam content" when the messages clearly do not contain spam nor have an attachment. They do include text and numbers. What do I need to do?

Asked by shmanning 1 day ago

Last reply by Toad-Hall 16 hours ago

Firefox text (e.g., menu bar) on Dell monitor and Windows 10 computer is not at all sharp anymore

I just noticed Firefox text (e.g., menu bar, in this help) on my Dell UltraSharp monitor running from Windows 10 computer is not sharp anymore. When I compare with Chrome… (read more)

I just noticed Firefox text (e.g., menu bar, in this help) on my Dell UltraSharp monitor running from Windows 10 computer is not sharp anymore. When I compare with Chrome and Edge, their text is very sharp, but text on Firefox is bad enough I really have difficulty using Firefox.

My Firefox is 89.0.1 (64 bit) but I believe I saw problem just before 89.0.1 installed.

Windows 10 has 21H1 for x64 installed today 6/17/2021 and 21H1 and 20H2 installed on 6/12/2021.

Asked by Mark D 16 hours ago

Last reply by jscher2000 16 hours ago