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Firefox is stuck in a loop! After installing the 145 update, it just keeps asking me to sign into with my admin credentials to install "a new helper tool" over and over. After entering my password nothing happens and when I try to relaunch, the FF icon just bounces. ("Force Quit" shows that the application is not responding.) After multiple attempts, I rebooted my laptop, but it didn't help, as I still get the request for installing the helper too. I'm in the midst of multiple project deadlines and this is very frustrating! Thanks in advance for your help.

I saw where there was a same problem liste a couple of months ago but the solution did nto work. As of this morning I can no longer send with my CompuServe Account. There was no change in my settings, and I have had the account in place with Thunderbird for years. I get an error to enter my password again, I do, then no luck. It asks again. When I cancel, I get an alert, sending of the message failed, Unable to authenticate Outgoing Server (SMTP), please check the password and verify the "Authentication method" in "Account Settings|Outgoing Server (SMTP)

I tried change the password authentication from normal to OAuth2. No luck.

No problem with downloading messages; they all come through.

I saved the message to be sent in my Draft Folder and then when going to the web version of CompuServe (really AOL and really Yahoo), my message is saved in the Draft Folder and I can then send it.

Thank you in advance.

Sal

Tonight I was roaming around my Firefox settings looking at something else, when I noticed this AI piece pre-checked. Why is FIREFOX, who is supposed to be for privacy and security, authorizing an update that automatically choose AI? Not cool Mozilla. Not Cool. Anyone else have this? and yes, I've already fixed it ;-)

I am having a problem with Thunderbird in that, seemingly at random, Thunderbird stops responding for a few minutes, then it deletes all but 2000 emails locally from my inbox, then, after a while, it re-downloads them all from the server. I have 96973 messages in my inbox on the server.

The email server in question is mail.yahoo.com

PLEASE put the format options back into the email task bar! My formatting needs to be done on a message by message basis. It is time consuming and counterproductive to have to go to settings each time. No matter what I tried in settings, I was not able to get Formatting back into the message task bar. At minimum, I need font, size, list and color options back in the message task bar. PLEASE HELP!

When clicking any hot link in an email, whether FB or a web retailer email, etc. this message pops up: "This file does not have an app associated with it for performing this action. Please install an app, or if one is already installed, create and association in the Default App Settings page."

At a loss for a solution here. Can someone please help. Thanks.

I use the Firefox browser.

While online, as I pressed a letter , Firefox closed, and its icon on the Taskbar disappeared.

After finding a Mozilla support page, and updating the browser, I found that all of my Bookmarks had disappeared.

And even worse. I tapped the 3 bars in the upper right corner to go to > Settings > Privacy Security > Saved Passwords. All of my Passwords were eliminated too. This is disastorous.

Help, I'm 71 years old.

Hello, I can receive email messages but unable to send them out. The error message I get follows:

The mail server responded,( bettyweber@shaw.ca sender) rejected AUP#POL. Verify your email address is correct in account settings.

What can I do to fix this in Thunderbird?

I checked with my service provider and I can receive and send messages through webmail but not Thunderbird.

Thanks. Betty

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the steps to delete the places.sqlite but when I reopen firefox, I do not see the bookmarks have been restored. I thought it might have been related to Norton Utilities so I renewed a subscription but no luck. I also have a json file with my bookmarks but I cannot choose it from Manage Bookmarks, either

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it downloads almost instantly. Please help resolve this issue.

My desktop icon has disappeared. It is still on the taskbar and in Start Menu (Windows10), also listed in programs on control panel. However I can not find it in Program files and have not been able to reinstall the desktop icon. Can you help me? Leslie Booth ([edited email from public support forum])

When someone sends me a msg, it displays along with the HTTP equivalent? Trying to figure out what setting is out of Wack such that I ses the HTTPS display of the message? Thanks

Hi-

I had this working then it magically stopped about a year ago and I can't get it back. When I try to open a pdf I get "...could not be opened, because an unknown error occurred. Try saving to disk first and then opening the file."

I have gone into settings and re-selected adobe acrobat and restarted but still can't open.

I am on a mac.

Thanks for your help! Crazy frustrating and time wasting issue.

After a Windows 11 update, Firefox does not automatically start although set to do it and when I start it, a small rectangular box appears in the upper left corner of the screen.

Please resolve.

When I use Mail Merge to generate emails for many recipients, they are put in the "Outbox", but Thunderbird will only send 10 emails at a time. After 10 emails, I have to close the program and start it again to get the next 10 sent. So to send 100 emails, the program has to be closed and started 10 times!

I just opened my Thunderbird e-mail account, did thunderbid only access emails from my sbcglobal account email account or did TB download the the 100,000+ SBCglobal emails to a thunderbird file that I can continure to access?. I believe that AT&T is going to delete my sbcglobal email account as I have canceled my AT&T internet service. I see sbcglobal messages in thunderbird that go back to 2008 that I would like to read again. Will these messages disapper when AT&T disables the SBCglobal email account.