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Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 14 hours ago

google setting page incomplete

when I sign into Goog/setting/2 step, the page does not show "app passwords." I've turned off my ad-blocker extensions and pop-up blocker on the page. See attached. … (read more)

when I sign into Goog/setting/2 step, the page does not show "app passwords." I've turned off my ad-blocker extensions and pop-up blocker on the page. See attached.

Asked by metropical 1 day ago

Last reply by metropical 20 hours ago

Keyboard Shortcuts for Zoom Not Working in TB 115

When I open a message in my TB 115 Inbox, and wish to zoom in or out on the message using the keyboard commands for Zoom (Command+Plus, Command-Minus, Command-0), nothing… (read more)

When I open a message in my TB 115 Inbox, and wish to zoom in or out on the message using the keyboard commands for Zoom (Command+Plus, Command-Minus, Command-0), nothing happens.

I am running TB 115.3.1. My OS is Mac OS Monterey, 12.7.3

I have restarted TB 115 in Troubleshoot Mode, and the shortcuts still do not work. I have manually disabled all add-ons, and this has made no difference, either.

The only thing that works for zooming in or out on an email is to first use the drop-down menu for View -> Zoom. Then the Zoom keyboard shortcuts do work for that specific email. With each different email, the keyboard shortcuts for Zoom do not work, unless I first use the drop-down menu commands.

How do I get the keyboard shortcuts for Zoom to work without having to first use the drop-down menu?

Thanks,

- Alan

Asked by Alan Kirk 2 months ago

Last reply by Wayne Mery 17 hours ago

Refresh Local Folders After Turning on Remote Drive?

Hi, All. I store older emails in subfolders by year within Local Folders, and I've specified that Thunderbird store Local Folders on a toggleable remote drive. The idea i… (read more)

Hi, All. I store older emails in subfolders by year within Local Folders, and I've specified that Thunderbird store Local Folders on a toggleable remote drive. The idea is that I will just toggle that remote drive on when I need to access Local Folders messages.

Thankfully, when I start Thunderbird with the remote drive off, Local Folders appears without any references to inbox or sent folders (since it can't find the drive), and also thankfully it doesn't throw any "Can't find drive x" error messages. When Thunderbird is open, and I turn the drive on, however, it does not display the remote Local Folders content.

Other than completely closing and reopening Thunderbird, is there a way to have it more easily load the Local Folders content when the drive is turned on - either automatically or manually?

Thank you

Asked by RIMSHOT3 17 hours ago

Display count of select items

I believe that TBird in the past would show the count of the selected messages in the bar at the bottom. For example if I selected 10 messages in a folder for deletion i… (read more)

I believe that TBird in the past would show the count of the selected messages in the bar at the bottom. For example if I selected 10 messages in a folder for deletion it would show at the bottom how many were selected. If I selected a thousand it would show that number, and then when I hit delete it would show a progress of x number deleted of so many selected.

Now it no longer shows the number selected and during the delete process only occasionally flashes the x number deleted of the number selected.

I believe this is a bug in 115.11.1 It is occurring on two different PCs both running Win 10 Pro.

Asked by eberger5 2 days ago

Last reply by Wayne Mery 17 hours ago

Deleting/Moving Problem

I can't do batch delete or move from the Inbox. It will only do one file at a time, despite the fact that several are highlighted. It is also repeatedly trying to downlo… (read more)

I can't do batch delete or move from the Inbox. It will only do one file at a time, despite the fact that several are highlighted.

It is also repeatedly trying to download a few thousand files to the Inbox. It gets to the number of files, then hangs, then starts to do it again (except each time it's fewer files to download). I don't know if the two problems are related.

Asked by Rand Simberg 17 hours ago

credit card window

I am experiencing no window to enter my credit card number in. There is the window for the expiry date and CCC code. Just not the card number. I have tried numerous websi… (read more)

I am experiencing no window to enter my credit card number in. There is the window for the expiry date and CCC code. Just not the card number. I have tried numerous websites that I would never buy anything from just to test the failure and it repeats on all the sites I have tried including government payment site.

Asked by jjnowayhosa 19 hours ago

Last reply by jonzn4SUSE 18 hours ago

"move" filter copies but does not remove from inbox

i am using TB 115.10.1 (64-bit) on Ubuntu 22.04.4 LTS expected behavior: the msg should be moved to the junk folder on Local Folders, marked as junk and NOT placed in … (read more)

i am using TB 115.10.1 (64-bit) on Ubuntu 22.04.4 LTS expected behavior:

 the msg should be moved to the junk folder on Local Folders, marked as junk and NOT placed  in the Inbox

actual behavior:

 the msg is usually  (but not always) copied to the folder "junk" on "Local Folders" and a copy is left in the Inbox

i have many other filters like this, most always work, some occasionally do not. this particular filter has approx 30 such rules each with different matching content, some with domain names, some with portions of IP address. furthermore, other filter rules of similar nature mostly work but occasionally do not.

i am using a customized header, "Received:"

the filter (named "received by #10" :

 apply filter when: Filter Before Junk Classification
 match any of the following
 Received contains      [128.245.         # should match all 128.245.x.x hosts
 perform these actions:
   Move Message to   junk on Local Folders
   Set Junk Status to   junk
   Stop Filter Execution

one of the "Received:" headers contains:

 Received: from mta.s.alivebusinessplan.com ([128.245.246.45]) by mx.mail.com...

filter log content:

 [6/2/24, 17:04:06 GMT-4] Applied filter "received by #10" to message from

 "Mark White (ABP)" <send@s.alivebusinessplan.com> - 66,000% upside on tiny
  biotech at 6/2/24, 17:04:04 GMT-4 junk score
 [6/2/24, 17:04:06 GMT-4] Applied filter "received by #10" to message from
 "Mark White (ABP)" <send@s.alivebusinessplan.com> - 66,000% upside on tiny
 biotech at 6/2/24, 17:04:04 GMT-4 moved message id
 = 4910df06-d805-41a4-96af-5e814f6cfc97@iad4s13mta861.xt.local to
 mailbox://nobody@Local%20Folders/Junk
 [6/2/24, 17:04:06 GMT-4] Applied filter "received by #10" to message from

" Mark White (ABP)" <send@s.alivebusinessplan.com> - 66,000% upside on tiny

 biotech at 6/2/24, 17:04:04 GMT-4 execution stopped

questions: 1. why this behavior? what'd i do wrong? 2. is there a limit on the number of filters? 3. is there a limit on the number of rules per filter?

Asked by wmmmoz 18 hours ago

Moved many MB of emails from Outlook to Thunderbird, now Tbird login to Outlook fails

1 Yesterday I moved many MB of emails from Outlook to Thunderbird, now Tbird login to Outlook fails; password that works in browsers seems not to be accepted. I suspect … (read more)

1 Yesterday I moved many MB of emails from Outlook to Thunderbird, now Tbird login to Outlook fails; password that works in browsers seems not to be accepted.

I suspect the drastically shrunk-in-size folders need compacting (which I was going to do today) but can not get to Tbird establishing a relationship to Hotmail (now owned by Outlook). I kept expecting Tbird to tell me it was compacting the whole Outlook Inbox, but it never did.

I tried clearing the cache as suggested. Ran troubleshooting but it merely displayed settings but no explanation.

Hotmail was my first email account (1995 or so), but Microsoft having bought it and it therefore now being subject to whatever inconsistencies they have introduced in the past year or so, I did what I did last night was the first step to moving emails off of their Outlook server onto my hard drive in advance of closing that account. Thunderbird seemed like the mos efficient way to keep emails while emptying their folders in Outlook.

2 If/When I get it back, I would appreciate advice on how to avoid this happening again.

Thank you.

Asked by whldorsey 20 hours ago

want old email box back, new inbox sucks.

The new inbox format is similar to Apple inbox. I used Thunderbird because, in my opinion, the inbox layout was much better than Apple mail inbox which is one of the pri… (read more)

The new inbox format is similar to Apple inbox. I used Thunderbird because, in my opinion, the inbox layout was much better than Apple mail inbox which is one of the primary reason I use Thunder bird. Is there a way to go back to the previous inbox version?

Asked by b9btpzrmsn 1 day ago

Last reply by david 22 hours ago

some emails are not readable

Hello There, I'm using thunderbird with two email accounts, Hotmail.com and Outlook.it but since some time now, some e-mails are no longer readable.... If I open the same… (read more)

Hello There, I'm using thunderbird with two email accounts, Hotmail.com and Outlook.it but since some time now, some e-mails are no longer readable.... If I open the same e-mails on the Outlook website I can see it correctly...

Attached some examples

Thanks in advance

Andrea

Asked by Andrè 1 day ago

Ubuntu 22.04.4 LTS interaction with Thunderbird

Since moving from Ubuntu 20.04.6 LTS (Focal Fossa) to 22.04.04 LTS (Jammy Jellyfish) 2 days ago the appearance of my Email (from the Inbox) has changed. Not in a nice way… (read more)

Since moving from Ubuntu 20.04.6 LTS (Focal Fossa) to 22.04.04 LTS (Jammy Jellyfish) 2 days ago the appearance of my Email (from the Inbox) has changed. Not in a nice way. On the web I found ways to re-install Thunderbird (using the Thunderbird "Help" option) but that does not work anymore. Thanks, Teun.

Asked by Tony_O 1 day ago

All accounts, folders, mails disappeared.

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut d… (read more)

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut down the PC. Monday morning, opened Windows, all seems there except TB which has a screen with an Account Setup tab inviting me to set up an existing email address. Close that tab and the attached screen image appears, open tabs blank, no accounts pane on the left, no emails, no local folders. Nuffin. Restart TB and Windows, twice, still Nuffin. Look in Profiles, yes, under Mail all profiles appear to be present and the correct size. Going to gmail’s on line email system shews account open and receiving email normally. I had a problem a month ago after a TB update when all accounts were present but no emails were displayed. I changed the password to 0auth and recovered my emails. That took three days to resolve and I lost a business client through the delay in responding. Today I must file several court documents or I shall be in deep poo. Any suggestions how to recover the left hand accounts pane and see the accounts and folders will earn my undying gratitude.

Asked by jfdi 1 week ago

Last reply by david 1 day ago

cannot reply to emails

Hi,I have 4 email address & my Default Email is ismda3@westvic.com.au(on SMTP) Regardless which email I TRY to REply to.I receive the Samr Message See attachment I am… (read more)

Hi,I have 4 email address & my Default Email is ismda3@westvic.com.au(on SMTP) Regardless which email I TRY to REply to.I receive the Samr Message See attachment I am getting very desperate Thanks Darryl

Asked by smithassoc 5 days ago

Last reply by david 1 day ago