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Browser crash due to memory overflow

This isn't the first time this has happened. After each occurrence, I have to completely uninstall the browser and reinstall it from scratch. This means I have to reopen … (read more)

This isn't the first time this has happened. After each occurrence, I have to completely uninstall the browser and reinstall it from scratch. This means I have to reopen all my tabs, which is very annoying. In Chrome, I have had a large number of tabs open for many years and it works fine.

With Mozilla, something terrible is happening... I have many tabs open in Mozilla, and there comes a moment when, upon launching the browser and opening two or three tabs, Mozilla starts consuming up to 10 gigabytes of RAM. If I open a few more tabs, the browser crashes. I don't need to open 50 or 100 tabs, just 7-8-10 tabs are enough to make the browser crash. Moreover, if I open a new tab and go to google.com, the browser takes a very long time to load, even if it's the second tab.

This problem has happened before. I don't do anything with the browser, just visit sites like YouTube.

Clearing the cache and other recommended actions do not yield positive results. This is very annoying. Mozilla is my first and favorite browser, which I have been using for almost 20 years. I wouldn't want to uninstall Mozilla.

Asked by Sanya_ln 6 days ago

Last reply by Sanya_ln 4 days ago

java.lang.OutOfMemoryError constant firefox crashing

Regular usage of Firefox results in crashes; usually have no more than 4 tabs on, but also crashes even with only one tab on. Using other mobile browsers (Brave, Chrome) … (read more)

Regular usage of Firefox results in crashes; usually have no more than 4 tabs on, but also crashes even with only one tab on. Using other mobile browsers (Brave, Chrome) with the same or even more level of usage does not result in crashes, leading me to believe the problem is with Firefox.

This problem was already asked previously (https://support.mozilla.org/en-US/questions/1431267) but has been archived without a solution that worked for me.

Latest crash report:

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bfa85f01-b670-4443-b52c-0c21fca59670 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456


java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:17) at kotlin.io.ByteStreamsKt.copyTo$default(IOStreams.kt:3) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetch$1.invoke(ImageLoader.kt:8) at mozilla.components.concept.fetch.Response$Body.useStream(Response.kt:8) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invokeSuspend(ImageLoader.kt:72) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invoke(ImageLoader.kt:13) at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndispatchedOrReturn(Undispatched.kt:16) at kotlinx.coroutines.BuildersKt.withContext(Unknown Source:74) at mozilla.components.support.images.compose.loader.ImageLoaderKt$load$bitmap$1.invokeSuspend(ImageLoader.kt:52) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:111) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:98) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.ui.platform.MotionDurationScaleImpl@f8bcc7a, androidx.compose.runtime.BroadcastFrameClock@72f6c2b, StandaloneCoroutine{Cancelling}@6685888, AndroidUiDispatcher@6975221]

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Phone Details:

Techno Spark 20 Pro (with latest updates downloaded) Android 13 12GB+6GB RAM

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Hopefully this can be fixed.

Asked by NlaEid 1 day ago

Last reply by NlaEid 5 hours ago

Sending of the message failed after Ubuntu upgrade

I've had Thunderbird running for a few years now without any issue. Last week I upgraded from Ubuntu 22.04 to 24.04 and ever since that I've been having problems on Thund… (read more)

I've had Thunderbird running for a few years now without any issue. Last week I upgraded from Ubuntu 22.04 to 24.04 and ever since that I've been having problems on Thunderbird sending email.

I can receive mails fine but if I try to send emails from any account I get "Sending of the message failed"

I've for 2 Outlook.com accounts and one gmail.com account and all give issues.

GMail I'm using: smtp.gmail.com Port 465 SSL/TLS OAuth2

Outlook: smtp-mail.outlook.com Port: 587 StartTLS Auth: Normal Password.

These settings have worked fine before the upgrade so think there is something broken my TB.

Asked by Greg 1 day ago

Last reply by Greg 1 day ago

Junk filters always put a user in spam

Hi, I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doe… (read more)

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Asked by laurent11 6 days ago

Last reply by laurent11 5 days ago

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (read more)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Asked by Mike J 3 days ago

Last reply by Mike J 2 days ago

Mac Firefox doesn't remember last position

I'm using FF on a Mac Mini, Sonoma, and for the last few days FF doesn't open in the same position it was in when I closed it. When I open FF it's about half of the size… (read more)

I'm using FF on a Mac Mini, Sonoma, and for the last few days FF doesn't open in the same position it was in when I closed it. When I open FF it's about half of the size it was when I closed it. I then drag a corner to the size FF I want, but this is a very new issue.

Asked by Michael Jonas 2 days ago

Last reply by Michael Jonas 2 days ago

Thunderbird can't access email account with a '@' in the password

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@… (read more)

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@' but I can't change the password in Thunderbird. New emails are accessible in Gmail and Outlook but Thunderbird doesn't show then and nothing happens when I use 'get messages'. I need to delete the problem account to re-enter it, when I try to add the email address as a new account Thunderbird just says it already exists and does nothing.

Asked by tom.loewen.sk 1 day ago

Last reply by tom.loewen.sk 14 hours ago

"lost" emails until today.

using 115.10.1 for emails... each day there are plenty so i pile them up into one place until the folder reaches a size or a date and then we start over. yesterday, the p… (read more)

using 115.10.1 for emails... each day there are plenty so i pile them up into one place until the folder reaches a size or a date and then we start over. yesterday, the pc updated and almost immediately the search was gone. i would type abc on the search bar and it would take for ever to scan through the messages. then i would click on the email i wanted but something else would open up in the message pane... https://support.microsoft.com/en-us/topic/may-14-2024-kb5037768-os-builds-19044-4412-and-19045-4412-cb676101-1641-4a6c-b512-8b277606c6e3 https://support.microsoft.com/en-us/topic/kb5034441-windows-recovery-environment-update-for-windows-10-version-21h2-and-22h2-january-9-2024-62c04204-aaa5-4fee-a02a-2fdea17075a8

today, i guess, it crashed completely . it started by firing of a warning that not enough space is provided which was not true, then it downloaded 10 messages at once... after a while, the message pane was lost. you click on an email and nothing. it selects it but nothing shows up. blank screen. double click, also opens a new blank tab. fearing a totally corrupt database or even a re-install i pressed repair on the folder. took ages. now, though, i have the profile folder in my PC intact, but TB refuses to load it. i only see the 20 emails i got lately. like starting a new profile all over again...

Asked by george 18 hours ago

Last reply by george 18 hours ago

sound output is low using google meets (not an issue in slack/OS level)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the i… (read more)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the issue doesn't present (so it's not an OS level issue). I'm using firefox on m3 macbook pro.

What can I do to fix this issue? Or do I have to stop using firefox?

Asked by Meg C 2 days ago

Last reply by Meg C 2 days ago