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Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air.

Last time I migrated to a new phone, Sync filled in all my passwords on the phone. This time I'm having to copy and paste all the passwords; Samsung autopass (or whatever it's called) offers to fill them in, but of course doesn't have those passwords anyway.

What do I need to tweak or do differently to get the passwords to fill in?

Hi,

This has been brought up before, but not with this exact question (not that I could find, at least).

I understand that cookies cannot be synced across devices, but this is not what I am asking for. Is there a way to make firefox sync the list of exceptions? Meaning, only the specified website URL and its status, not the cookies from these sites.

I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop (Linux) and Android, both always updated to the latest version.

My use case is simple, I just want my mobile Firefox to have all the bookmarks I have on desktop already.

On Android, when I go to my account settings it says "Las synced: never". Clicking the "Sync now" button does absolutely nothing.

On Desktop I go to Settings - Sync, press the Sync button. It appears to work, though no feedback is ever provided.

When I go to about:sync-log, on desktop, finally an error is shown. It seems to attempt to connect to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections and fails. Manually going to the URL also fails on both desktop and mobile. Entire log below

1709188645048 Sync.LogManager DEBUG Flushing file log 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645052 Sync.LogManager DEBUG Log cleanup threshold time: 1708324645052 1709188645052 Sync.LogManager DEBUG Done deleting files. 1709188684156 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709188684156 FirefoxAccounts DEBUG fxa_status received 1709188684156 FirefoxAccounts DEBUG service: sync 1709188684156 FirefoxAccounts DEBUG is private browsing: false 1709188684291 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1709188684291 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1709188690370 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690496 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188767104 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709188767104 FirefoxAccounts DEBUG getOAuthToken enter 1709188767104 FirefoxAccounts TRACE getCachedToken returning cached token 1709188767104 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709188767104 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709188767361 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709188768376 Sync.RemoteTabs INFO Generating tab list with filter 1709188768377 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1709188991788 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.sys.mjs:3599:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.sys.mjs:3599:20 1709189210399 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709189210400 FirefoxAccounts DEBUG fxa_status received 1709189210400 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1709189210400 FirefoxAccounts DEBUG is private browsing: false 1709189279244 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189285734 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189303334 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189310511 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189312578 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189527477 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709189527477 FirefoxAccounts DEBUG getOAuthToken enter 1709189527477 FirefoxAccounts TRACE getCachedToken returning cached token 1709189527477 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709189527477 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709189527975 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709189534135 Sync.Service DEBUG User-Agent: Firefox/123.0 (Linux x86_64) FxSync/1.125.0.20240219145322.desktop 1709189534135 Sync.Service INFO Starting sync at 2024-02-29 06:52:14 in browser session 1LYtwG18bBEH 1709189534135 Sync.Service DEBUG In sync: should login. 1709189534135 Sync.Service INFO User logged in successfully - verifying login. 1709189534135 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189534135 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1709189534135 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1709189534135 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189534135 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1709189534136 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189538030 Sync.Resource WARN GET request to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538030 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538031 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.ErrorHandler ERROR Sync encountered a login error 1709189538032 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1709189538032 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1709189538034 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1041:15) JS Stack trace: onNotify@service.sys.mjs:1041:15 1709189538034 Sync.Service DEBUG Not syncing: login returned false. 1709189538035 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

My husband was a long-time Firefox user and recently passed away. I am the sole beneficiary and executor of his estate and provide a copy of the will and death certificate if necessary. The issue here, is unlike me, I cannot find the Firefox account to sync his passwords to my machine. I do have access to his machine and could open each web site and copy the information to a spread sheet if necessary - but obviously not a great workaround. So is there any way to gain access to that password.

Now for the obvious question - it's just a matter of equipment: he used a trackball, I prefer my mouse and I am considerably more comfortable with the keyboard on my machine.

Any help you can offer would be very helpful!

Best regards! Loralie

Yesterday, I ran a format on my computer with Firefox in installed on it. When I tried to recover my settings, history and bookmarks later using sync after logging in to my account nothing happened. Can you please help me recover my data? Thanks in advance.

My Lenovo tablet does not show Sync in Firefox. "Tap Settings. Tap Synchronise and save your data. " Details: 107.2.0 (Build #2015918523), 1490acda7+ AC: 107.0.8, e189e99662 GV: 107.0.1-20221128144904 AS: 94.2.2

It's time to sync to my Windows 10 computer, since that hasnt been done since I got the table last January.

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

Hi,

I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's tabs. On both computers, the iOS tabs are all that displays in synced tabs, and on iOS, only one of the two computer's tabs are shown, and often with the wrong name - I haven't found out what determines which computer's tabs shows in the synced tabs menu or which name is used, but it definitely isn't which computer was used more recently, for either requirement.

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data is NOT!!! no synchronization, no loading of passwords, addresses, extensions!!!

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, instead of my email address. (see the attached pictures which I captured from my mac and a virtual machine running Firefox ESR on Debian. Another test on the flatpak version on the vertural machine apears to be normal.

Checks on account activities indicates the login histroy exsits, yet the syncing function remains unavailable.

the browser on the Mac is Version 102.0.1 (64-bit) which apears to be up to date the browser on the virtual machine is Version 91.11.0esr (64-bit)

information for the systems and machines can be found in the pictures attached.

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

I have Firefox Sync enabled in my Firefox browser on a few computers. When I logged in to Firefox Sync initially, it did sync-up my new computer with all of the saved bookmarks and history. I am not sure if any of my logins were saved). When I go to websites and login, I am prompted with the dialog to save my credentials, and I say ok, save. But the logins are not remembered. And in my about:logins page shows "no logins found". I don't care about retrieving any old logins, I just want to be able to save new ones and get the default behavior of saving logins working again.

Hi,

I want to transfer my bookmarks from Firefox on my old Windows laptop to a new MacBook. I have followed the instruction and signed into Firefox on both devices and click 'synchronise now' on my Macbook.

Nothing has happened.

I would be grateful if you could tell me whether I am doing things incorrectly and if you could tell me how to have my numerous Firefox bookmarks from Windows appear on the new Macbook.

Thank you!

Hello . I hope you be fine. After reinstalling Windows, I installed Firefox and enabled Sync. My addons synced on firefox but my bookmarks didn't. I had very important bookmarks. I tried everything but my bookmarks didn't come back. Please help me to fix this big problem.

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed Chrome. No problem, I went into Windows to do the move instead. But since the data isn't saved and you have to have an instance of Firefox running (?) to actually sync, I decided to download Firefox on my iPhone, get my passwords from Chrome, then sync to my iPhone, boot back to Linux, then sync on Linux with the data on my iPhone, and somehow in the process locked myself out of logging into Firefox on my iPhone due to how many times I've had to log in to Firefox to figure out this convoluted and broken process. People are wanting to switch to Firefox due to ad blocking support, and this is a massive barrier to entry. Can we just fix importing from a csv file?