Showing questions tagged: Show all questions
  • Solved
  • Archived

Tab freezes for about 10 seconds when using google search

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop,… (read more)

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop, 1 amd pc) both on newly installed windows 11 pro

what i've tried: safe mode, disabling hardware acceleration, disabling antivirus (kaspersky, without any browser plugins or safe browsing) , but the issue persists

here's the video: https://youtu.be/qMY-38z_TC0

Asked by Kairali 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

What is the proper format for the ExtensionSettings policy registry key/value that is used to manage browser extension settings?

When looking at the ExtensionSettings page for Firefox or Chrome they both use an example that shows the registry key Software\Policies\Mozilla\Firefox\ExtensionSettings… (read more)

When looking at the ExtensionSettings page for Firefox or Chrome they both use an example that shows the registry key Software\Policies\Mozilla\Firefox\ExtensionSettings (REG_MULTI_SZ) being set to a long JSON string with every extension ID and the settings for that particular ID. For example...

{

 "*": {
   "blocked_install_message": "Custom error message.",
   "install_sources": ["https://yourwebsite.com/*"],
   "installation_mode": "blocked",
   "allowed_types": ["extension"]
 },
 "uBlock0@raymondhill.net": {
   "installation_mode": "force_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/latest/ublock-origin/latest.xpi"
 },
 "https-everywhere@eff.org": {
   "installation_mode": "allowed"
 }

}

The problem with this method is that if I am installing an extension, and I overwrite what already exists in Software\Policies\Mozilla\Firefox\ExtensionSettings then all of those other settings get removed. So even if I am a non-malicious actor and just make a mistake with my installer I can easily delete every other extension's settings. Instead what I have to do is during install I have to read the current value of Software\Policies\Mozilla\Firefox\ExtensionSettings and then insert my extension's settings into the JSON blob.

So the examples that Firefox and Chrome provides do of course work, however they do not make very much sense to me. Why would it be formatted this way since all of those are additional key/value pairs and that is exactly what the registry excels at storing. So why put all of those into a single key/value instead of breaking them into multiple?

Additionally breaking them a part into multiple key/value pairs does work! So if instead of the example above I were to split them into multiple key value pairs it works just fine!

Software\Policies\Mozilla\Firefox\ExtensionSettings

   uBlock0@raymondhill.net
       "installation_mode": "force_installed",
       "install_url": "https://addons.mozilla.org/firefox/downloads/latest/ublock-origin/latest.xpi"

So knowing that this way with multiple key/value pairs works why am I bothering to ask this question at all instead of just doing it the way that makes sense to me? Well the issue is that by breaking it up into multiple key value pairs it actually overrides the other method and makes it so that all those registry settings are ignored. So it doesn't delete them but it still leaves me with nearly the exact same problem.

While I believe "my" way is superior because it uses the registry in a more common sense route, if that is not what the majority of extension developers do then it doesn't matter and I should be conforming to the other way.

As I am typing this question up I did realize just how hard/annoying it is to properly format and make it clear and digestible what the multi key/value format of the registry would look like instead of being a JSON string. So perhaps that is the reason why all the documentation puts it all as one JSON string?

Asked by perihwk+firefox 7 months ago

Answered by Mike Kaply 7 months ago

  • Solved
  • Archived

Prevent Firefox from starting automatically

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-w… (read more)

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

But Firefox keeps starting automatically when I restart my computer. Attached is an image of how the settings are now.

What should I do? This is a bit annoying. I don't use Firefox as my main browser but I work as a customer success manager for an online platform and always need to do some tests on Firefox, but I don't want it to start automatically when I turn on my computer.

I'll for instructions.

Thank you

Asked by Monique Lonardi 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

Keyboard navigation on search results

I want to navigate on search results using the keyboard. I could use tab but it suggests all interactive elements such as news, images, books, videos, search settings and… (read more)

I want to navigate on search results using the keyboard. I could use tab but it suggests all interactive elements such as news, images, books, videos, search settings and etc one by one. I want to press something and make active first result, then second. If such hotkeys are not provided, maybe there are any extensions with similar functionality?

Asked by LuchnikKek 8 months ago

Answered by LuchnikKek 7 months ago

  • Solved
  • Archived

Can't Stop Firefox from Reloading Crashed Session

The problem is that even after I've tinkered with the about:config settings to prevent Firefox from restoring my previous session after a crash, it just won't listen! The… (read more)

The problem is that even after I've tinkered with the about:config settings to prevent Firefox from restoring my previous session after a crash, it just won't listen! The changes I make in about:config don't seem to save, and every time Firefox crashes, it happily reloads my old tabs and windows.

Your assistance would be greatly appreciated!

OS: Arch Linux DE: Gnome 44

Asked by Anon 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

New computer with W11, Ctrl + Shift + S shortcut will not work in Firefox

Hello! I recently got a new computer with Windows 11 freshly installed. I downloaded Firefox, went to take a screenshot, and the usual shortcut of Ctrl + Shift + S does … (read more)

Hello!

I recently got a new computer with Windows 11 freshly installed. I downloaded Firefox, went to take a screenshot, and the usual shortcut of Ctrl + Shift + S does not work. I can right click and Take a Screenshot, and I can use other Ctrl + Shift shortcuts, like Ctrl + Shift + T to reopen closed tabs. The only one that doesn't work is screenshots. I can also put Screenshots in my top row Toolbar and use it, just not the keyboard shortcut.

I refreshed Firefox, uninstalled and reinstalled Firefox, as well as checked the about:config extensions.screenshots.disabled preference. It has been set to false, so I have set it to true and false again hoping it would "reset" it but nothing. Thank you!

Asked by smith87345 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Recommended by Pocket option missing in settings

I have Firefox installed on two PCs. I see the option to add "Recommended by Pocket" under Settings/Home, but on the other one I don't. Screen shots of both are attached.… (read more)

I have Firefox installed on two PCs. I see the option to add "Recommended by Pocket" under Settings/Home, but on the other one I don't. Screen shots of both are attached. I have completely uninstalled, cleaned up all Firefox files and re-installed Firefox multiple times on the PC where I don't see the Pocket option but nothing changes. Also gone into about:config and tried making changes from there. I want the Pocket recommendations to show on the Firefox Home page for both PCs.

Thanks

Asked by marinemonk 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Fuentes pixeladas en algunas páginas con Debian 12

Hola. Mi ordenador tiene Debian 12. Utilizo Firefox 118, instalado a través de Flatpak. El problema que tengo en algunas páginas es que veo las fuentes pixeladas y la im… (read more)

Hola. Mi ordenador tiene Debian 12. Utilizo Firefox 118, instalado a través de Flatpak. El problema que tengo en algunas páginas es que veo las fuentes pixeladas y la impresión es muy defectuosa, hasta el punto de no entender lo que aparece escrito. Esto sólo pasa en algunas páginas.

Si descargo directamente Firefox desde la página de Mozilla y abro la paǵina con una configuración limpia del navegador, las fuentes se ven correctamente; sin embargo, si sincronizo los datos de usuario, instalándose los datos, extensiones y demás las fuentes en determinadas páginas se ven mal.

Desactivé las extensiones pero el problema no se resuelve. Desde una instalación limpia de Firefox instalé una a una las extensiones y complementos, pero no logré reproducir el problema. Borré incluso la caché del navegador, pero nada. Y también sincronicé los datos de usuario en una instalación de Firefox en Fedora, pero el resultado es también negativo.

Alguna idea?

Gracias.

Asked by Xosé Manuel Baños García 7 months ago

Answered by Xosé Manuel Baños García 7 months ago

  • Solved
  • Archived

Bypass Microsoft Teams block

I'm trying to use Microsoft Teams in Firefox because the native app for Linux is abandoned and crashes, and at first sight the app is blocking Firefox on purpose. Buttons… (read more)

I'm trying to use Microsoft Teams in Firefox because the native app for Linux is abandoned and crashes, and at first sight the app is blocking Firefox on purpose. Buttons to make calls are disabled, stating that audio and video are not supported in my browser, but everything works normally if join to existing calls using e.g. links.

Is it possible to trick Teams to think I'm using Chrome? I found the "User-Agent Switcher and Manager" add-on, but I can't figure out how to possibly use it.

Asked by Álvaro González 8 months ago

Answered by TyDraniu 8 months ago

  • Solved
  • Archived

Whole desktop goes black screen sometimes starting videos

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of… (read more)

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of my monitors dating back to at least 2-3 weeks ago that can only be fixed by powering down the entire PC. I've reinstalled my (NVIDIA) GPU drivers, rearranged display-port cables and just about anything before finally finding a fix, switching to edge. So far I've gone a week without black screening when with Firefox I'd get around 4 give or take a week (some days getting to 3 alone). I don't know what could cause it but I have noticed it only happens when first starting a video. Mostly YouTube but other video sites seem to have also caused it occasionally, I would just like to know what could be causing this, as I do prefer Firefox vastly and would like to switch back as soon as I can.

Will provide anything else as necessary!

Asked by Fiaking 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

spell check

Is spell-checking done locally on my computer, or is it done on the Mozilla website? I just found out that the Chrome and Edge browsers send my typed message to the home… (read more)

Is spell-checking done locally on my computer, or is it done on the Mozilla website? I just found out that the Chrome and Edge browsers send my typed message to the home office, and that is where the spell-checking is done. Can I assume that this process is done locally on my own computer with Firefox?

I've been paranoid about security for many years, and every little bit of info I can add to my personal well-being lets me sleep that much better at night.

I am currently 82 years of age and have been using Firefox since it first became available, just because of its advertised security features. Quite happy with it and hope it stays on top of my needs.

And I have the same question regarding Thunderbird and its security properties.

Thank you.

Bob ([removed email from public support forum])

Asked by rtb415 8 months ago

Answered by James 8 months ago

  • Solved
  • Archived

Browser hijaker FindItPro ruins the whole experience

I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you … (read more)

I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you can't find the source. So, there should be some problem in your browser that allows it to live.

I'll send you a website where I got it. [link to suspected malware removed] BE CAREFUL. Virus will be downloaded along with Opera browser or something. I'll send this report also to some antivirus company. Yes, I was foolish, but I hope you will fix it.

Asked by kirill.prilezhaev 7 months ago

Answered by Paul 7 months ago

  • Solved
  • Archived

Is there a way to disable extension access to specific websites?

From a security / QOL pov I'd like to disable an extension on some websites, and was wondering if there were any methods to do this? I searched this question first throu… (read more)

From a security / QOL pov I'd like to disable an extension on some websites, and was wondering if there were any methods to do this?

I searched this question first through reddit and the support site and found similar questions with no updates asked between 4-6 years ago, wondering if there's been a method implemented yet or if it's still not possible.

Thanks!

Asked by ashrnkhan65 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Cursor automatically going to start of search bar infront of URL when I open a new tab

I'm having issues with the cursor when opening a new tab and I've tried a few different fixes and none are really working. When I open a new tab the cursor goes immedia… (read more)

I'm having issues with the cursor when opening a new tab and I've tried a few different fixes and none are really working.

When I open a new tab the cursor goes immediately to the start of the homepage URL which is not helpful as if I type it just retains the URL after what I've typing(See Image). I've tried playing around with about:config to get the cursor to populate into the google search bar on the browser home screen but, it doesn't work.

I've also tried setting the new tab page to blank but, then sometimes it doesn't search google even though it says it should and says URL unrecognised(see the other images).

Why is this happening, I just want to be able to not have to manually delete the URL to search using the search bar and this seems like really basic functionality to me.

Asked by lukesummers94 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Firefox webpages freeze for 5-10 seconds sometimes when going back a page or clicking a link

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when cli… (read more)

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when clicking a link or doing a google search. For those 10 seconds, you can't do anything on the page; no clicking other links or selecting text.

I've already tried: - troubleshoot mode; it still happens when all extensions are turned off - turning on/off hardware acceleration - creating new places databes - updating to the newest version

What can i do to fix this?

Asked by jules50_5 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Bookmarks organisation resets to unsorted regularly

Hello Firefox Community, I've been a long-time fan of Firefox's bookmarks management system, but over the past year, I've encountered a persistent issue that's affecting… (read more)

Hello Firefox Community,

I've been a long-time fan of Firefox's bookmarks management system, but over the past year, I've encountered a persistent issue that's affecting my productivity. I regularly use the bookmark bar and organize my bookmarks into folders. However, any changes I make don't seem to stick and get reset after a period of time. This is especially frustrating as I heavily rely on bookmarks to keep my browsing organized. Problem Details

Here's what typically happens:

  1. I add a bookmark to a specific folder or position, either in the general list of bookmarks or on the bookmark toolbar.
  2. Sometime later, that bookmark leaves its designated position and moves to the bottom of the unsorted list of bookmarks.

Devices and Operating Systems

  • MacBook M1 2020 running macOS Monterey
  • Dell Alienware 17 r5 running Windows 10

Both devices have the latest version of Firefox installed, and I use Firefox Sync to keep my bookmarks and settings consistent across these devices. Suspicion

I suspect that this issue occurs when I make a change to bookmarks on one computer and then open Firefox on the other computer. The bookmarks seem to reset, possibly due to some issue with Firefox Sync.

Looking forward to hearing your thoughts and possible solutions!

Kind regards,

Asked by Karakaï 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

Is there a way to change only the background image for new tabs in Firefox 117+?

Hi, I have been searching a way to change the Firefox new tab background image keeping its vanilla design. I found I could use a userContent.css file in this post from a … (read more)

Hi, I have been searching a way to change the Firefox new tab background image keeping its vanilla design. I found I could use a userContent.css file in this post from a few years ago: [https://support.mozilla.org/en-US/que.../1271362] I have followed the instructions step by step but it doesn't currently work.

Asked by Tifile 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Google maps 'corruption'

Any ideas why I am seeing these strange rectangles on Google maps? Confirmed not caused by an extension as I still see them in Private window and do not see them when u… (read more)

Any ideas why I am seeing these strange rectangles on Google maps?

Confirmed not caused by an extension as I still see them in Private window and do not see them when using Brave.

They don't stay in the same geographical location when zooming in and out.

Asked by eddielenton 8 months ago

Answered by zeroknight 8 months ago