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Can't install firefox browser on windows 10

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave u… (read more)

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave up and uninstalled firefox but when I tried to reinstall it, it states that firefox was previously installed and allows me to reinstall. when I do that it always gives an error message that it was unsuccessful.

Asked by hillstrom0036 5 months ago

Answered by jscher2000 5 months ago

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Recovered Profiles Not Showing

Hiya. Over the weekend I was forced to recover my entire system from an image on an external hard drive. Nearly everything works as it did, but Thunderbird does not. D… (read more)

Hiya. Over the weekend I was forced to recover my entire system from an image on an external hard drive. Nearly everything works as it did, but Thunderbird does not. Despite the application working technically, the profile I had doesn't show (no accounts and no emails).

I checked both the local and roaming AppData folders and all of the data are perfectly intact (including the large file sizes). The Troubleshooting Information confirms that the correct folder is being referenced for the profile (xxxxxxx.default-release). I tried many potential solutions found on the web site and from searching the web, such as creating a new profile and copying all of the AppData contents to the new profile, but none of them worked.

What's more is that I think the application was seen as a fresh install, since internal configuration snapped back to default. However, the Address Book looks fine.

My operating system is Windows 10 Home and the version of Thunderbird is 68.10.0 (32-bit). I'm running out of ideas. Could someone please assist?

Asked by Peach Toadstool 3 days ago

Answered by Toad-Hall 18 hours ago

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Installed version 68.2.2 and all addresses, emails etc. disappeared

Today I installed on my wife's computer version 68.2.2 over an existing version (cannot recall number). All addresses emails have disappeared. New version works, but cann… (read more)

Today I installed on my wife's computer version 68.2.2 over an existing version (cannot recall number). All addresses emails have disappeared. New version works, but cannot see any of her original information.

I have checked the profiles folder:

Two profiles: 0ys99ku.default-release and hrzce6bw.default

The second profile contains all of her past info ... need some guidance as to how to get the new version to recognize the older profile ... thanks John

Asked by floridamiller 2 days ago

Answered by Toad-Hall 1 day ago

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Confusion with the way the New Firefox for Android rolls out, and how to get the new version

Hi. I am running both the current Firefox (version 68.10.0) and the new (later to be the new beta) Firefox (version 78.0.0-beta.1). I am very confused with the current wa… (read more)

Hi.

I am running both the current Firefox (version 68.10.0) and the new (later to be the new beta) Firefox (version 78.0.0-beta.1). I am very confused with the current way the updates work. The old version of Firefox does not update now, but the new version does not appear to me. I mistakenly took the “Mozilla Firefox Browser” as the new and the replacement to “Firefox Browser”, but it turns out that the new version was a beta. I am running Android 10, but doesn’t have Auto-update turned on, for fear of getting the “Storage is running out” prompt.

I wanna know if when will the new update rolls out completely to users like me, and will it be an update to the current browser. Alternatively, I want to have this thing not happen again in the future.

Thank you.

Asked by Kurt Estrada 5 days ago

Answered by Seburo 4 days ago

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Trying to move thunderbird data to a new comp, but can't copy inbox file because it is too large for the destination file system

I am trying to move my thunderbird data to a new computer. I encountered problem halfway in copying the Thunderbird folder. The Inbox file (5.35GB) seems to large for the… (read more)

I am trying to move my thunderbird data to a new computer. I encountered problem halfway in copying the Thunderbird folder. The Inbox file (5.35GB) seems to large for the destination file system. Please help. I am desperate.

Asked by ftasmaan 4 days ago

Answered by ftasmaan 1 day ago

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Use Firefox for Android & Firefox Focus

Should I keep Firefox For Android installed if I also installed Firefox Focus? I don't see why I would need Firefox For Android if I'm using Focus. I appreciate any advis… (read more)

Should I keep Firefox For Android installed if I also installed Firefox Focus? I don't see why I would need Firefox For Android if I'm using Focus. I appreciate any advise that is given. Thank you for making online browsing private. Thank you for your time.

Asked by Sarecee 2 days ago

Answered by Meskó Balázs 2 days ago

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How do I install Firefox on a new Windows 10 PC?

I have an older PC that I have been using with Win 7 as its OS. It's still there on one of the three HDDs that's in the PC. I have since added a fourth drive, which is a… (read more)

I have an older PC that I have been using with Win 7 as its OS. It's still there on one of the three HDDs that's in the PC. I have since added a fourth drive, which is a WD Blue SSD which is 560 MB/s big, and has Windows 10 installed and running on it, when I start up this PC.

How do I go about replacing the Microsoft software with Firefox and Thunderbird? The Win 10 software is different than Win 7 so I don't know how to use very well. And the Win 10 instructions don't exactly match up with the Win 10 that is installed on my PC, so if some-body could list some of the steps that are more accurate than what MS has given, I would appreciate it.

Asked by warp4dennis 2 days ago

Answered by ARMAN KHAN 2 days ago

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Why is the 78.0.1 download for MacOS called "Firefox 78.0.1esr.dmg" and not "Firefox 78.0.1.dmg"?

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/… (read more)

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/download/thanks/). The download dialogue (image attached) that appeared said that it wanted to download "Firefox 78.0.1esr.dmg". The "esr" in the filename surprised me, as I'm not on any ESR release train. Why is it named that and not "Firefox 78.0.1.dmg", similar to its predecessors?

Asked by Steve Chessin 3 days ago

Answered by Steve Chessin 3 days ago

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Same profile on 2 computers; trying to recover one week's worth of emails

Long back story: My still-under-warranty work laptop was making a grinding noise. Remote diagnosis was a bad hard drive. Amazingly, I have on site repair (it must have be… (read more)

Long back story: My still-under-warranty work laptop was making a grinding noise. Remote diagnosis was a bad hard drive. Amazingly, I have on site repair (it must have been a special promo deal) but they had to order the replacement hard drive and hook me up with a technician. Figuring was going to lose everything on that hard drive, I made a copy of my Thunderbird profile (and many other files), installed Thunderbird on another laptop, restored the profile and kept working. The second laptop was supposed to be for non-work stuff, so it has less memory, a smaller HD, slower processor, etc.

Two days later the on site tech came and installed the new hard drive but the computer was still grinding. He determined the old hard drive was fine, it was the fan that needed to be replaced, so he put in an order for a new fan. I mentioned that the power connector was loose, so he also ordered a new motherboard. Two days later he's back with the fan and motherboard, but the power connector isn't part of the motherboard, so he has to order that part, and now it's July 4th weekend. He came back today and replaced the power connector, and, because there was nothing wrong with the original hard drive, he reinstalled that, too.

All in all, I used the non-work laptop for seven days. I backed up the Thunderbird profile from the non-work laptop, restored it to the work laptop, started Thunderbird, and realized that I had screwed up and backed up the profile in the appdata/local/thunderbird folder rather than the appdata/roaming/thunderbird folder. Then I started Thunderbird. There is a week's worth of email missing from my work laptop, but now there is a day's worth of new mail on it that isn't on the other one.

I save a lot of email. I use layers of folders and subfolders. My profile folder is 41.7 GB. Windows 10. POP mail server. Automatically download new messages and nothing is saved on the server.

Is there a way to selectively copy messages received and sent within a specific date range and somehow fill in that missing week?

I'm afraid that if I backup the roaming profile from the second computer and restore it to my work computer, I will duplicate everything in my ginormous profile.

Asked by Sharon Sperling 3 days ago

Answered by Stans 2 days ago

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Is there a way to merge profiles? Or some other way around the problem described below.

Hi there, I am currently working from home using 2 laptops with both TB installed. One has a TB profile with several personal email accounts, and the other has a work ema… (read more)

Hi there, I am currently working from home using 2 laptops with both TB installed. One has a TB profile with several personal email accounts, and the other has a work email account. I would like to import the latter to the former without having 2 separate profiles to select from on start up of the programme. Instead just the one with all my email accounts in one place. NB because of the crisis I and my colleagues are working from home and cannot reach the person who could normally send me the configuration details so I can set it up manually. Thanks for your time! kind regards, Peter.

Asked by Peter 3 days ago

Answered by Fabio 2 days ago

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After v78 update I have two FFs, one with no passwords. What to do?

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows contr… (read more)

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows control panel and, at completion, suddenly got a message that Firefox was updating (again), but this time with a big bold warning - as I recall - that this version was not synched with anything. This new Firefox opened. My regular version, the one I'd updated this morning -- let's call it FF-1 -- was also open. In the second version (FF-2) I immediately checked under Tools > Options > Logins and Passwords, and the passwords section was empty. I closed FF-2. FF-1 is still open and still has all my passwords. I checked my Mozilla > Firefox > Profiles folder and now have two profiles - one called jn******.default, where I can see all my regular FF files, including logins.json, and one called i6******.default-release, with all files created today and no logins.json. Windows control panel also tells me I have two FFs, but identifies them as v78.01 and v72.02, and says both were installed today. I just checked about:profiles and get this: "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes." What to do now? Obviously, I want to save the one with the passwords and delete the other one. But, as this situation is new to me, I want to do it the right way.

Asked by roberto32 3 days ago

Answered by cor-el 3 days ago

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Imported Eudora Messages Not Showing Message Contents

I have recently migrated to latest Thunderbird (68.10.0, 64 -bit), and manged to import all the mailboxes from Eudora 7, which I have used for about 30 years. However, so… (read more)

I have recently migrated to latest Thunderbird (68.10.0, 64 -bit), and manged to import all the mailboxes from Eudora 7, which I have used for about 30 years.

However, some of the messages in these migrated mailboxes do not display message contents, only the headings From, Subject, To. Nothing in the body of the messages. It affects only some of the messages, not all.

I have no clues on why this is happening, and which settings have I missed. Please help.

hon

Asked by honasun 4 days ago

Answered by honasun 3 days ago

  • Solved

I am building a new computer and want to make things easier/better for backups and other issues

I am keeping my hard drive but moving Windows to a SSD. I currently run Windows 10 Pro on a 64-bit machine but run Thunderbird 32-bit. I have previously moved my Thunde… (read more)

I am keeping my hard drive but moving Windows to a SSD. I currently run Windows 10 Pro on a 64-bit machine but run Thunderbird 32-bit. I have previously moved my Thunderbird profiles off C: and onto another drive/partition (for several reasons). I am using this build as a reason to try and upgrade some processes including backups. I have a few questions about Thunderbird that I can't seem to find the answers to.

It seems that the Thunderbird 64-bit version is new. Is it wise to upgrade now?

In some places I have seen people say that I should uninstall the 32-bit version before installing the 64-bit version, but, other people say I don't have to. What are the issues, concerns, and, problems with upgrading to the 64-bit version when I already have the 32-bit version installed?

In looking at changing my backup processes, I have considered renaming and/or moving the folder location of my Thunderbird profiles. I know where to change those locations in Thunderbird. But, to make it easier in the future, is it possible to use an environment variable to help specify the file name? Something like "%my_email_folder/steve%" where in the future I can move or rename the folder/files in Windows and just change an environment variable? Is there another way to accomplish this in Thunderbird?

Concerning backups, specifically for Thunderbird, does Mozilla have a recommended scheme for backups or an app/tool to do backups of Thunderbird profiles/data? My backup process will handle Windows and application backups, but, this question is about the Thunderbird data. I am trying to separate applications and their data as much as possible to make backups/restores more efficient and effective.

Thanks in advance for the help.

Asked by the_steve_randolph 4 months ago

Answered by the_steve_randolph 4 months ago

  • Solved

Using old e-mails folder with a new e-mail account

I've been using Mozilla account xxx@prodigy.net fro many years. I'd like to switch to a different account yyy@prodigy.net. Would it be possible just to use old profile wi… (read more)

I've been using Mozilla account xxx@prodigy.net fro many years. I'd like to switch to a different account yyy@prodigy.net. Would it be possible just to use old profile with all it's directories and just modify userid/password for pop3 and smtp entries under tools/account settings under xxx account? I have multiple folders under xxx account so I thought that I sould continue using them, just the new e-mails will come from yyy account. I could forward all my new incoming mail from xxx to yyy. Would this approach work? Thanks, Yuri

Asked by yuri101 5 days ago

Answered by yuri101 3 days ago

  • Solved

How to copy or import old e-mails?

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC.… (read more)

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC. On the new box I created my e-mail account making sure that it was not using the default mbox (all e-mail in 1 file) but maildir (each e-mail in its own file) as on the old box. But when I copy the "Local Folders" from my old to my new Mail directory, Thunderbird does list the directories (with subdirs " cur" and "tmp"), but does not appear to recognise the e-mail files.

In Thunderbird under menu there is "Tools" that has a wizard " Import". However when I select to import Mail, I only get a message "No application or file to import data from was found."

So how can I import my old mail files in the new Thunderbird instance?

Asked by tpeters 5 days ago

Answered by tpeters 3 days ago

  • Solved

Add-on will not load - not signed

I have tried to install the working add-on Shrunked Image Resizer on TB 68.9.0 but I get the message that it is 'not signed' and so it will not load. Am I doing something… (read more)

I have tried to install the working add-on Shrunked Image Resizer on TB 68.9.0 but I get the message that it is 'not signed' and so it will not load. Am I doing something wrong? I can see other TB users are using this add on. I have only recently upgraded TB to 68.9.0.

Asked by Dimwit49 1 week ago

Answered by sfhowes 1 week ago

  • Solved

unable to import mbox file

Could you help me with the upload of an mbox file? I have Thunderbird up and running with the extension ImportExportToolsNG. When I use the menu Tools/ImportExportToolsNG… (read more)

Could you help me with the upload of an mbox file?

I have Thunderbird up and running with the extension ImportExportToolsNG.

When I use the menu Tools/ImportExportToolsNG/import mbox file nothing happens. (screen shot of menu selection attached)

I have the mbox file stored on an external disk but I see no pop up screen that enables to to find and select the mbox file.

Currently I'm not using Thunderbird as an email client. For the time being I'm using it to read and search through older gmail emails as a backup.

DanZ

Asked by DanZ 1 week ago

Answered by sfhowes 1 week ago