All Products Support Forum

Hi!

How can I add a hiperlink / link with my Private Policy and Cookies to my signature?

Please send me an instruction.

Attention! - I don't want to link in create message. I wanto link to the file in my signature.

Thanks

I have suddenly noticed that some sub folders in my account are not being displayed in the folders pane. I have checked the local profile folder and it contains the folder Inbox.sbd, but the contents are not displayed. I've tried various checks from other users but none work!

A complete novice, so please keep things simple. I recently changed email host/provider and was advised to back up my existing Thunderbird profile which I did. I have now an Sbd file. I want to reinstall the profile and I have used the import prompts on Thunderbird, but I dont seem to be able to import anything.

At the moment I do not have access to previous emails, addresses etc. Please advise, thanks in advance. Stuart

I am unable to send emails from my Thunderbird email account. There is no "dashboard" or options bar displayed when I hit "reply" to a message. Nor is there such an options bar to create emails.

This is worrisome.

Please advice.

Hi I have been using Thunderbird as my email client, which has worked fine. However, after an automatic update of Thunderbird, all my "historical" emails have disappeared and no longer show in my inbox or folders. I located the pop3 directory in roaming/appdata/thunderbird, but have not been able to import the mail file or the directory using either the import feature in thunderbird or the installed importexporttools ng.

I appreciate your help to retrieve my emails.

Barry Borman

This program is deeply flawed. It's slow & must be rebooted multiple times a day. Then at times it works just fine. What's the problem & how to fix? The address book doesn't show what folder you put a contact in. The old version did. This is a flaw too.

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent results, and never end searching.

I have to use MSN now for my email server since your software no longer works!!! I can't send anything through your software now that you "upgraded" your TB software without my permission. Not sure why, but MSN is now saying that Outlook won't work with TB. So, good luck with that.

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct name, correct email address and password (also tried with no password) finds set up on Mozilla ISP sever. Select 'Done' brings up message "Cannot log in to server.Probably wrong configuration, username or password".

This unsolvable for me now as I have tried everything I know and suggested in Help.