All Products Support Forum

Hello volunteers -- I downloaded Thunderbird to a newer iMac. The Input messages and folders from my laptop appeared fine, but the addresses look like they are from Contacts rather than the laptop Address Book, i.e., names, phone numbers and postal addresses, but not email addresses. The first image (screenshot from an Apple laptop) is what I want; the second is what I got on the iMac. Is someone able to help me with this? Thanks very much, Susan

As of version Thunderbird v102.13.0 (32 bit) and after upgrading to v102.13.1 I get an error after downloading emails from my gmail account:

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I've been using Thunderbird for maybe 20 years now & on this PC since I built it over 3 years ago, this is a new problem that I have not seen before.

Thunderbird is now useless to me. When it connects it starts downloading emails, gets so far & stops with this error. It's now 5:50PM and the most recent email it has is from 07:35 AM this morning. It keeps downloading the same ones over & over again, always stopping at the same one with the same error.

This app is now utterly useless to me.

When I try to send to send an E-mail message I get the message "The mailserver answert : Unable to relay without authentication.. I checked everything also by the provider the settings are OK as far as I can see. Sending mail from my G-mail account is no problem! Hoping you can help me regards P.Rensel

I've been a Thunderbird user for many years and have always been impressed with its ability to send most spam messages to the junk folder. However, the new version of Thunderbird, while visually appealing, no longer filters spam and I have to send the messages to junk manually. What is wrong with the new version?

Hi. It looks like there was a Thunderbird update and my inbox and sent boxes are completely empty. It says I'm getting emails (I did a test), but I can't see them anywhere.

I've been a faithful Thunderbird user since the beginning - and continue to use Thunderbird with our company's Microsoft365 deployment

until Monday of this week -- when suddenly I find that my credentials are being refused.

The symptoms

• XXX: Connected to outlook.office365.com
• nothing in the activity viewer
• no email coming in

I've read and tried all the fixes proposed in the article at https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 (restarting thunderbird after each step, naturally)

• have authorized Thunderbird to our Microsoft365 tenant
• created and tried registering with a new thunderbird profile
• have set my security settings to 'accept all cookies'
• have used the config editor to remove 'oauth2.issuer' and 'oauth2.scope' values
• I've checked that my account in Microsoft365 has IMAP and Authenticated SMTP enabled

So, since Monday, I've been living in hell, trying to pretend that the Microsoft Outlook app for macOS is useable, but it's practically debilitating to be forced to use that piece of software.

Can somebody please point me to another possible set of steps that I can use to try and diagnose this?

I absolutely hate myself for having to ask for help on this, but I'm at my wit's end...

Hi!

How can I add a hiperlink / link with my Private Policy and Cookies to my signature?

Please send me an instruction.

Attention! - I don't want to link in create message. I wanto link to the file in my signature.

Thanks

After moving my thunderbird 104 profile to 115 supernova (including the profiles.ini file), I can see the full list of accounts and folders in supernova, but none of the emails are visible. I can receive and send new messages, but again - none of them are visible when I want to see them later in the inbox or sent folders. Moreover, the right-click mouse button does not work on the whole list of accounts/folders on the left side of the agent. What to do. I have 16Gb of emails and cannot use them.

Hello, on my bussiness mail on thunderbird mails that i read are all deleted. I didn't do anything to do them, is there any way to bring them back? There are very important messages in them that i really need

I am unable to send emails from my Thunderbird email account. There is no "dashboard" or options bar displayed when I hit "reply" to a message. Nor is there such an options bar to create emails.

This is worrisome.

Please advice.

Hi I have been using Thunderbird as my email client, which has worked fine. However, after an automatic update of Thunderbird, all my "historical" emails have disappeared and no longer show in my inbox or folders. I located the pop3 directory in roaming/appdata/thunderbird, but have not been able to import the mail file or the directory using either the import feature in thunderbird or the installed importexporttools ng.

I appreciate your help to retrieve my emails.

Barry Borman

I have suddenly noticed that some sub folders in my account are not being displayed in the folders pane. I have checked the local profile folder and it contains the folder Inbox.sbd, but the contents are not displayed. I've tried various checks from other users but none work!

I send a message with large attachments and get the error it exceeds the Secure Attachment Policy. What is that? How do I change it? I used config to edit the config file and increase the size allowed and changed the warning thing to false but nothing works. This just started with the most recent upgrade. 2nd Question: How revert to the older version of Thunderbird? Thanks