All Products Support Forum

Hello, everyone!

I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functionality works flawlessly on Google Chrome, Safari, and Edge across iPhone and iPad devices. However, when attempting the same on Firefox for iOS, the downloaded file becomes corrupted and unrecognizable as a .mobileconfig file.

The download mechanism is implemented using a simple anchor tag that points directly to the file on the server. Interestingly, only in Firefox on iOS, the content of the .mobileconfig file gets altered during the download process, leading to corruption.

I'm keen to understand why this issue is occurring specifically with Firefox on iOS and how to resolve it. Has anyone else faced a similar challenge or have any insights on how to ensure the file downloads correctly on all browsers, including Firefox on iOS? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help!

Hallo,

in the recent days, I tried several times to get a new laptop synchronized with the Firefox bookmarks on my main PC. I did it already successfully with my old laptop and with my mobile phone some time ago. But now I have problems, because I cannot confirm my log-in on the new laptop. I am told that I get a mail with the verification code, which I need to enter in 5 minutes. But the mail is alsways received some hours (!!!!) after intitiating it. My email-account is with arcor.de (which is also with vodafone). I found already the advice on your pages, to enter firefox (respective mozilla) on a white list of the provider. But there is no whitelist existing. What can I do now? The five minutes limitation is killing the possibilty to verify my firefox account, if the mail needs hours to reach me. Other mail are coming rather in time.

Best regards, Thomas Roedl

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction in order to 'sync' my PC and my phone! Please help! Thank you and have a nice day!

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited] @zanzarra.com - this primary email, [edited] @gmail.com - this second email.

Please change primary email to [edited] @gmail.com . I used account to brouser data (Bookmarks, history). Thanks.

I had to reset my computer and lost the bookmarks there. When I reinstalled Fifefox I had to reset my password and lost my bookmarks associated with that email address. HOWEVER, I have firefox installed on my mobile phone with all bookmarks intact. Is there a way to get the bookmarks from my mobile to the laptop?

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these functions synced ON. The recent history but not the long-term history, passwords (thank heavens), and all bookmarks got transferred, but not the open tabs/pages. I've done the desktop sync followed by the laptop sync a few times, still without the tabs' transferring. How do i get those transferred?

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

Hello, I recently created a new sync account for work so I wouldn't have to use my personal sync account. I noticed after creating the new sync account it still retained my passwords from my personal account. Is it safe for me to delete all my personal passwords on the work account or will it also delete those passwords on my personal?

Thanks

Hi. I am a graphic designer and Web master. I use your browser since I think it's the best. I did a format of my pc and I forgot the password of my account. So I did forgot password. Thinking all my password would of sync and follow me. But it didn't. I had over 1000 password from site that I have recently work on and some still working on it. Which were most of them auto generate. Which I wouldn't have a clue of any of them. PLEASE Is there a way for me to regret my passwords? Only the password. Please thanks!

Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated.

My mbp won’t run higher than OS X 10.11.6. Firefox 78.15.0esr the latest browser for my system..afaik. I am on the ESR update channel, and think it updates automatically.

Am I being left high & dry by Mozilla? Something in the emails about syncing…? Not convinced if this is something I should be doing something about or not…

Any advice or insights much appreciated. The suggestion seems to be that I will be shut out without passwords and recovery keys and whole load of inconvenience…? Thanks in advance, Tim

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and password, the screen just flashes, and does not actually add the new info. Strangely, it offers to input a password when I place the cursor into the box for entering the brand new password I am trying to save. This seems to be a bug, but I cannot find how to report a bug.

Welcome, We are implementing redirected folders in our company via Widnows Server. We are also redirecting the Appdata folder. We have offline mode enabled which means that the folders are synchronised every 5 minutes. The synchronised Appdata folder has a Firefox profile which causes a lot of conflicts. Every time the folder is synced there are conflicts like "Both versions have been updated since the last sync" or "Cannot sync now. Try again". I attach a screen shot of how much of this there is. No other applications cause such errors. Only Firefox blocks us from a large deployment. If the problem cannot be resolved we will be forced to abandon the FireFox browser altogether. Has anyone had a similar problem?

Hello,

Firefox for iOS always worked with autofill until a couple of days ago. I cannot for the life of me get it to work. I deleted app, reinstalled, resynced and it still doesn’t work. I can see my passwords in the passwords section under privacy but it won’t autofill. I’m wondering if the latest update broke it.

On one laptop right-clicking on a tab gives me a Send tab to device option and when I click on it I get a message that the tab was sent. But the tab doesn't arrive on the other laptop. 2. Though I'm using the same version of Firefox on both laptops, I can only find the send tab option on one laptop because the menus are different. And many of the instructions I see online describe items on the menu that just don't show up. I know that I was once -- I don't know how long ago -- able to send a tab from one laptop to another. Most of the instructions are about sending from a phone to a desktop or vice versa. I hope someone can help. Thank you.