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sign in to app

I made my account and signed in, but now Im stuck on the firefox account and help page, if I exit so I can browse, it logs me out and asks me to sign in again. why can't … (read more)

I made my account and signed in, but now Im stuck on the firefox account and help page, if I exit so I can browse, it logs me out and asks me to sign in again. why can't I browse?

Asked by Zachary Blevins 5 days ago

Restore synced data from computer on to Android phone

I logged into my account on my mobile browser, and was able to see all my passwords and saved data that I had on my computer. I ended up signing by accident and when I lo… (read more)

I logged into my account on my mobile browser, and was able to see all my passwords and saved data that I had on my computer. I ended up signing by accident and when I logged back in all my passwords and bookmarks where gone. How can I restore them??

Asked by 😈Savage👑Queen🤤 6 days ago

Abnormal battery usage

Hello everyone. I'm noticing an abnormal battery usage in my Samsung Galaxy S24 Ultra. Ive used other Chromium based browsers without issues. Sadly I'll have to stop usi… (read more)

Hello everyone.

I'm noticing an abnormal battery usage in my Samsung Galaxy S24 Ultra. Ive used other Chromium based browsers without issues. Sadly I'll have to stop using it.

Asked by Ariano Ângelo 6 days ago

Reader Mode Not Available for Any Website

I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a des… (read more)

I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a desktop browser. This might be related to, but isn't entirely the same as, another issue I've read about here where the reader mode throws an error. My issue is different in that the reader mode simply isn't available. I don't get any error messages because there is no icon to click. Version 124.2

Anyone know if this is the same or a different issue? I almost exclusively read websites via reader mode so this is a significant impact to the way I browse and read things on my mobile device. Any help would be appreciated!

Asked by kenjiface 1 week ago

Last reply by Paul 6 days ago

Firefox BROWSER

I've emailed you twice about having downloaded the firefox browser and I keep getting a: get the browser in the Google play store message. See my former emailsfor more in… (read more)

I've emailed you twice about having downloaded the firefox browser and I keep getting a: get the browser in the Google play store message. See my former emailsfor more information.

Reply to: [email address] or

               [email address]

Asked by frieradler 1 week ago

Last reply by Paul 6 days ago

9gag, "post" button disappears

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting info… (read more)

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting information.

Asked by Dave Wolf 1 week ago

Last reply by Smith Johns 1 week ago

Download Notification issue

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download… (read more)

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download some files and didn't allow the notification for showing download in notification panel. When I have allow the download notification it works fine and download percentage shows in notification bar but I can't see my downloads in download tab. It's empty. These are bugs I am facing. Please fixed it I have give you the whole schenario of finding bug so you can get it clearly.

Asked by karanvishwakarma101010 1 week ago

Automatically Open Email Links in Private Mode on Android

For some reason, when I click email links on my new Android, they open in non-private mode, and I have to clear the history when I leave those sites. Please provide inst… (read more)

For some reason, when I click email links on my new Android, they open in non-private mode, and I have to clear the history when I leave those sites.

Please provide instructions for automatically opening email links in private mode.

Thanks!

Asked by John Larson 1 week ago

Background battery drain issues

I have noticed that for the past several months Firefox for Android begins draining my battery after being installed for around 2 weeks. I'm using a Google Pixel 7 (128GB… (read more)

I have noticed that for the past several months Firefox for Android begins draining my battery after being installed for around 2 weeks. I'm using a Google Pixel 7 (128GB) running Android 14 (AP1A.240405.002) in the UK.

At first, I thought this was being caused by an add-on, so I reinstalled without add-ons and slowly started enabling them day by day until I caught the culprit (which if I recall correctly was Dark Reader). However, even after I disabled the Dark Reader add-on the problem persisted, and no matter how many times I uninstalled and reinstalled the app, the background battery drain issues would eventually come back after ~2 weeks of being installed.

At present I have only three add-ons enabled in the browser: ClearURLs, Decentraleyes, and uBlock Origin. I have used these add-ons in the browser for years without any issues.

It's now got the point where I am so fed up with this issue and the need to constantly reinstall that I will be using a different browser for the time being until this is fixed. I really want to use Firefox as I use it on all my other devices, but this is too much of an issue for me to ignore.

I've included screenshots of my phone's battery consumption whilst I'm asleep, and whilst I'm watching Youtube on my TV over lunch. Both of these are times I'm not using Firefox.

Any help on this issue would be greatly appreciated.

Asked by Cameron Meldrum 1 week ago

Firefox randomly switches to dark mode (Fennec for Android)

Sometimes I use the browser while the system is in dark mode. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly. Then I … (read more)

  1. Sometimes I use the browser while the system is in dark mode.
  2. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly.
  3. Then I use it in light mode for a little more.
  4. Then some time passes (maybe a few hours), I don't use FF during that time.
  5. Then, I tap on FF icon, the browser starts, but immediately switches back to dark mode, while the system is still in light mode.
  6. I have to close FF by swiping on it in task switcher, and then tap on the app again.
  7. FF now uses light/dark theme according to system.

Device: Motorola Edge 30 Neo with stock Android 14.

I am using Fennec: 124.1.0 (Build #1241020), 516df33ca9+ GV: 124.0.1-20240326023132 AS: 124.0

Asked by lajby95 3 weeks ago

Last reply by Paul 1 week ago

"Mozilla Firefox Mobile Browser Crashing on Android: Seeking Troubleshooting Assistance"

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser cra… (read more)

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser crashes unexpectedly. I've tried clearing the cache and reinstalling the app, but the issue persists. Could you please provide some guidance on how to troubleshoot this issue or any possible fixes? Thanks in advance for your help!"

Asked by Wendlland Tabler 1 week ago

Last reply by Paul 1 week ago

Call dialer doesn't recognize phone numbers on websites when marked

I use corporation's websites to find its workers phone numbers. Websites for all regions around the country have the same layout but sometimes frames with names, adress a… (read more)

I use corporation's websites to find its workers phone numbers. Websites for all regions around the country have the same layout but sometimes frames with names, adress and phone numbers are individualy designed.

I use mobile browser on Galaxy S series smartphones. When I mark phone number it is not recognized by any dialer. When I try the same on other browser i.ex. Brave it recognize it without any problems. No matter how web frame is designed.

I guess this is an issue for Mozilla developers to check out. Personally I dont see any custom settings to change it.

Asked by michal.united 1 week ago

Firefox could not verify the authenticity...

Using Firefox mobile for android and GBoard. I've selected Firefox as my auto fill service. A few official apps (at least one banking app, for example) that I've downlo… (read more)

Using Firefox mobile for android and GBoard.

I've selected Firefox as my auto fill service.

A few official apps (at least one banking app, for example) that I've downloaded from the play store that report the following after I unlock and select the correct password:

"Firefox could not verify the authenticity of the application. Do you want to proceed with autofilling the selected credentials."

I can't seem to find any other report of this error so I'm curious what's going on.

Asked by pz 1 week ago