All Products Support Forum

I have lost my "home" icon so have to close and reopen or check history to go to my start page. Also, I can't play You Tube videos at the moment. The little house icon is missing. See screen shot.

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

I have a new iMac (sonoma): I've migrated previous data to this machine and updated Firefox, but saved passwords are having problems. Some of my paid subscriptions are not letting me sign in, either through saved pws, or doing it manually. A few others seem to work okay. I've tried a few on Safari, where they work, so I suspect I have to change a setting in Firefox. But what? Any advice gratefully received.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

youtube: Ad blockers violate YouTube's Terms of Service - i have no adblockers (extensions) on this NEW (installed 10/19/23) firefox on imac or on my macbookpro (which still allows me to watch youtube).

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and macbook.

Latest upgrade to MACOS Firefox (using MAC OS 10.15.7 Catalina and Firefox 118.0.2) will not show comments section on Wall Street Journal's Editorial or Commentary articles. Safari and MS Edge will. I have checked preferences and do not see any settings that have changed. Any suggestions?

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Just updated OS to Ventura. Downloaded T-bird 115.0. All good. Using System Dark mode.

However, I find the black BG too harsh in the inbox window. NOT the message window in the bottom half; the list of emails in the highlighted folder.

I looked everywhere and can't kind a way to change that BG colour. I want to reduce the contrast a little to make it easier to read. Definitely don't want to go back to Light mode: everything is too white.

Thoughts?

Thanks Paul

Lastpass extension/icon isn’t showing up in Firefox IOS. I’ve installed the latest versions of both. Firefox menu or settings doesn’t offer a plugins or extension link anymore. It seems Firefox has lost functionality in this regard. Please advise on how I can get the Lastpass extension working in the Firefox browser again.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS and there are no Extensions for the iOS version.

Hi,

I have no problems with my Firefox instances on Android and Linus but on MacOS, it's a nightmare! I suspect it's a synchronisation matter because, on OS, it constantly, constantly is askin for me to log-in but neither my OS pssword nor Firefox (master password) are accepted. I'm loathe to reset my password because I really do not think it will make any difference.

It's so annoying

Best,

P-)

/edit: moved thread from Firefox for iOS (iPhone/iPad) to Firefox section since you mentioned macOS.

Hi,

I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and all settings under the lock-logo are set on default. When I clear cookies and site date, it works for a while, but then stops working. It's quite annoying, since I use WhatsApp a lot, also for work related purposed, sharing links etc all the time.

Any idea what the problem is and how I could solve it?

Many thanks for helping out,

Sara

bold textI want to use Duckduckgo with firefox; but it doesn't work with my mac os 10.14.6-Mojave. Is there an extension for firefox using Duckduckgo?

I had to leave Thunderbird because every time I try and create a customized signature, as much as Thunderbird excels in that area, the image storage drops the filename's path every time.

Example:

image loaded: http://rich.allcorn.us/files/headshot.png

when I go back to it: headshot.jpg

It forgets the path, so the file doesn't show up in the eMail. I purposefully put it "on the web" so it could be accessed from anywhere!

When is Thunderbird going to fix this so I can leave Apple's mail program and go back to Thunderbird?

-rich- Rich Allcorn eMail: rich@allcorn.us website: http://rich.allcorn.us

I cannot access my firefox browser on my Macbook Pro. I've deleted and re-installed the app twice. I also get a prompt attached every time I try to open the application.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

How do I refresh the screen. Since updating, I don't see it anymore

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you mentioned Mac.

I've been a faithful Thunderbird user since the beginning - and continue to use Thunderbird with our company's Microsoft365 deployment

until Monday of this week -- when suddenly I find that my credentials are being refused.

The symptoms

• XXX: Connected to outlook.office365.com
• nothing in the activity viewer
• no email coming in

I've read and tried all the fixes proposed in the article at https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 (restarting thunderbird after each step, naturally)

• have authorized Thunderbird to our Microsoft365 tenant
• created and tried registering with a new thunderbird profile
• have set my security settings to 'accept all cookies'
• have used the config editor to remove 'oauth2.issuer' and 'oauth2.scope' values
• I've checked that my account in Microsoft365 has IMAP and Authenticated SMTP enabled

So, since Monday, I've been living in hell, trying to pretend that the Microsoft Outlook app for macOS is useable, but it's practically debilitating to be forced to use that piece of software.

Can somebody please point me to another possible set of steps that I can use to try and diagnose this?

I absolutely hate myself for having to ask for help on this, but I'm at my wit's end...

I have a new installation of Thunderbird running on Mac OS 13.5. The Received and Date fields are both showing incorrect dates. There doesn't seem to be a logical pattern to the dates being shown. I have emails from yesterday (7/28/23) that are showing dates from as 4/29/02. Emails from Monday (7/24/23) are now showing a date of 5/2/2023. Any thoughts on what might be causing this?

Hello volunteers -- I downloaded Thunderbird to a newer iMac. The Input messages and folders from my laptop appeared fine, but the addresses look like they are from Contacts rather than the laptop Address Book, i.e., names, phone numbers and postal addresses, but not email addresses. The first image (screenshot from an Apple laptop) is what I want; the second is what I got on the iMac. Is someone able to help me with this? Thanks very much, Susan