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issues with Kindle cloud after 126 install

Hi there, I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even o… (read more)

Hi there,

I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even open my notes. I tried using Kindle cloud on other browsers and everything works fine.

Any idea why my Kindle cloud functions are not working on Firefox?

Asked by irshadfilm 3 hours ago

Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode 2 days ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Getting application errors on some sites – same site works in other browsers

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors o… (read more)

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors on some sites but not in other browsers. On the example shown I see the login page flash briefly then replaced by the error.

Asked by thomasderrett 12 hours ago

Dark mode for iOS is not dark enough yet

Is there any way to make Firefox iOS browser Dark Mode a little darker by avoiding the moments when it is loading or reloading a page and the screen is fully bright white… (read more)

Is there any way to make Firefox iOS browser Dark Mode a little darker by avoiding the moments when it is loading or reloading a page and the screen is fully bright white?

Asked by Foxfree99 1 day ago

private browsing shows up in history sometimes

once every week or two, private browsing shows up in history. it is not cleared when i close all private windows. the rest of the time it works as it's supposed to. an… (read more)

once every week or two, private browsing shows up in history. it is not cleared when i close all private windows. the rest of the time it works as it's supposed to. any suggestions are welcome. thank you. running 125.0.3 on mac ventura 13.6.6

Asked by zinaemail-junky 1 day ago

AOL Mail - Can't read

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This … (read more)

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This is not a new problem, but I'm using Firefox more now and still have to use another browser OR another device to read my email. I am attaching a screen capture of what it looks like.

Asked by rsbvlb 1 day ago

How do remove fake recurring alerts?

How do block a fake recurring alert? App: Ads.fiancetrack(2).dll Threat Detected: Trojan Spyware Access to this computer is blocked for security reasons. Please contact… (read more)

How do block a fake recurring alert?

App: Ads.fiancetrack(2).dll

Threat Detected: Trojan Spyware Access to this computer is blocked for security reasons. Please contact Microsoft Support: 855-752-1661

Asked by mtogo 1 day ago

Can't open Word files on Firefox

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page s… (read more)

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page saying the file doesn’t exist or isn’t available. But when I switch to Google Chrome, everything works fine.

Asked by tha.supreme227 1 day ago

YouTube video issues on FireFox

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in.… (read more)

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in. I have no idea how to fix this issues and it is not my computer that is causing it (doesn't happen on other browsers, my computer was tested for a variety of problems and nothing was wrong, etc). I have also looked through Firefox Reddit help pages and the support articles on the Firefox support website but have found nothing to help. Any suggestions or help would be much appreciated! Thank you :)

Asked by Smokeydeathcap 1 day ago

Missing pages or parts of them

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all wor… (read more)

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Asked by jimpnm 2 days ago

Last reply by cor-el 1 day ago

Q: Why does blocked website (pwnedpasswords.com) still leave cookies?

Hello, I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies. I've never even visi… (read more)

Hello,

I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies.

I've never even visited this site (that I'm aware of), and it's a bit concerning to me.

In spite of clearing ALL my cookies (and blocking this website), it keeps appearing in my list!

Please advise :)

Asked by tracey.leigh.morrison 1 day ago

126.0 upgrade breaks WordsWithFriends, can not downgrade back to previous FF

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all t… (read more)

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all the tabs opened as expected except for WordsWithFriends (on Facebook). WWF draws the full board just fine but then throws a less than descriptive error message: "an error occurred. Please refresh." That is an infinite loop as it will return the same error no matter how many times retry is pressed. I logged out of FB and back in, just in case. No change. FB pages show fine, btw. Closed 126.0 and tried downgrading back to 125.0.2. That version with no longer load (or any of the previous four I had on hand). Consumes 100% of the CPU for about six minutes and then changes to Unresponsive in the Activity Monitor. WWF works fine in Safari and Chrome for what that is worth.

Asked by marty_ffs 2 days ago

How do I include page contents in URL bar history search?

I want firefox to not only cache the URL and page title, but also cache the page contents, so that if I do a URL bar search for a word that was only contained in a page t… (read more)

I want firefox to not only cache the URL and page title, but also cache the page contents, so that if I do a URL bar search for a word that was only contained in a page that a visited (not in the title or url) firefox finds it. Apparently chrome already does this. Why doesn't firefox? I can't even find a add-on that does this for firefox.

Asked by david.d.campbell 2 days ago

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (read more)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 2 months ago

Last reply by jscher2000 - Support Volunteer 2 days ago