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  • Archived

Firefox lost my signed in status. Firefox doesn't send confirmation email.

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test you… (read more)

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test your employees for meth usage.

Asked by bth731 8 months ago

Last reply by Paul 8 months ago

  • Archived

landscape full screen mode bug still present

I just updated to 113.2.0. When viewing a YouTube video then going to full screen landscape mode it still intermittently minimises Firefox, and when I go back to you tub… (read more)

I just updated to 113.2.0. When viewing a YouTube video then going to full screen landscape mode it still intermittently minimises Firefox, and when I go back to you tube the formatting is all confused I have to close Firefox and reopen. On a Google Pixel 7 Pro phone.

Asked by dw 1 year ago

Last reply by brianr4548 9 months ago

  • Archived

bug in filling login fields

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill user… (read more)

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill username and password, it does not fill fields. In the previous versions I had not such problem.

Asked by 313ava 1 year ago

Last reply by Paul 9 months ago

  • Archived

How to keep a pinned page as Homepage

Lets say I have xyz.abc as a pinned page, now when I keep xyz.abc as homepage in settings, on reopening the browser it opens a new tab rather than the one that I have Pin… (read more)

Lets say I have xyz.abc as a pinned page, now when I keep xyz.abc as homepage in settings, on reopening the browser it opens a new tab rather than the one that I have Pinned.

How do i make it so that it doesn't open a new page rather directs me to the pinned page when I open ze browser.

Asked by Literally Hitler 9 months ago

Last reply by FireAssist 9 months ago

  • Archived

Need help with latest Firefox update

I keep getting a prompt to update the latest Firefox update on my windows laptop. I actually did it and lost everything I needed, like bookmarks and asked for help and t… (read more)

I keep getting a prompt to update the latest Firefox update on my windows laptop. I actually did it and lost everything I needed, like bookmarks and asked for help and the instructions were so difficult I gave up. I don't know how it happened maybe I shut down and opened it again but I opened another tab and my old 'stuff' was all there so I closed the tab with the new update. What I'm saying is one tab had my old way and the other tab had the 'new' terrible way. Now I can't stop the prompting to update Firefox with the latest. I don't want the latest update if I'm going to run into the same problem so who can I talk to about this? Don't send me a link to do this and this and that. Not everybody knows how to do all that or even understand it!

Asked by badls3 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

History and cookies not being cleared in FF 114 and 115

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pi… (read more)

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

Asked by wheelercsg-mozh 10 months ago

Last reply by willjoe24421 10 months ago

  • Archived

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/113.0

I am on a Apple Silicon MacMini M1 ARM running the latest Mac OS of Ventura. why does Firefox think I am on an Intel machine under Mac OSx 10.15 when I am on Mac OS Vent… (read more)

I am on a Apple Silicon MacMini M1 ARM running the latest Mac OS of Ventura. why does Firefox think I am on an Intel machine under Mac OSx 10.15 when I am on Mac OS Ventura? I assume that Mozilla does not have a ARM version or is this a configuration issue? Or is there a different issue at play here?

Asked by Hari Seldon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why doesn't FireFox honor my Mac's TEXT REPLACEMENT shortcuts, but garbage browsers like Chrome do?

I use thousands of text replacement shortcuts on my Mac, which are all honored by Safari, Chrome and virtually every other browser, but not FireFox. What's up with that? … (read more)

I use thousands of text replacement shortcuts on my Mac, which are all honored by Safari, Chrome and virtually every other browser, but not FireFox. What's up with that?

Asked by albertmonaco 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why did outlook live stop working today?

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open emai… (read more)

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open email, but doesn't. Tried restarting computer, clearing site data and checking version of Firefox. Erroneously states updates disabled by site administrator. This is in Linux. Linux says current version of Firefox.

Asked by jpelonio 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox 113.0.1 Checksum error installation file

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message d… (read more)

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message due to a Checksum error. All others versions of Firefox downloaded can be checked correctly by 7Zip, but this installation file show an error message that I never have received. Is there a problem with the file? Thanks

Asked by enriquespain 1 year ago

Last reply by lexluthermiester 10 months ago

  • Archived

why hide?

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP. I… (read more)

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP.

 I suggest you provide a link for REAL help.  Stop hiding like cowards and help the people your updates end up screwing up.
  OR MAYBE you can actually create an update that WORKS.

Your latest update destroyed everything and nothing works. So how about you dummys be available to actually help your customers.

  Do you think an update that takes users DAYS TO FIX  is an update you can be proud of???!!!

An update should NOT cause users to spend hours looking for a solution your damned update has caused.

 E-mail---[email removed]@yahoo.com
  Help me with solutions and stop hiding.

Asked by ariesdoc19 10 months ago

Last reply by Paul 10 months ago

  • Archived

Connection to https sites

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: S… (read more)

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: Secure Connection Failed

An error occurred during a connection to www.att.com. PR_END_OF_FILE_ERROR

Error code:PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Clearly the problem is with Firefox and not with the website owner since it occurs with all websites.

I found over 100 instances of PR_END_OF_FILE_ERROR but the few responses I looked at were back in 2021 or 2022. One solution suggested clearing the cache which I did and I was then able to connect. But now that does not help. Is my only reliable solution to delete Firefox and use some inferior browser?

Asked by drbrussell 1 year ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

two step authentication

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the… (read more)

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup.

Please let me know how to go about setting up the 2nd application.

Thanks

Asked by Sandy Newbold 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Bookmarks are removed with daily Search removal !?

I use to keep Bookmarks until I specially deleted them. As Bookmarks they stayed. Now when I do automatic search daily delation, the Bookmarks are also removed! I am not … (read more)

I use to keep Bookmarks until I specially deleted them. As Bookmarks they stayed. Now when I do automatic search daily delation, the Bookmarks are also removed! I am not an EE but is there some easy way to separate these 2 so I can keep Bookmarks yet delete Search History? Thank you. A Bookmark to me is not permanent or ephemeral but totally under my control like on a book I put back on the self. What is a Bookmarks to Mozilla Firefox?

Asked by dg 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

I get this message only with Firefox - MAILER-DAEMON@yahoo.com

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver. Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER. SINCE YO… (read more)

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver.

Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER.

SINCE YOUR ANSWERS ARE INCOHERENT TO ANYONE OVER 25, SOMEONE NEEDS TO FIX THIS AND/OR GIVE VERY CLEAR STEP BY STEP INSTRUCTIONS AS YOUR SOLUTIONS ARE USELESS.

INEXCUSABLE LE THAT YOU TREAT OLDER PEOPLE WITH SUCH DISRESPECT!

Asked by 4johnherman 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago