All Products Support Forum

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser.

I have auto-updates turned off because I would like to choose myself when to update the browser and really hate being nagged by the update popup to do so!!!

To be clear, I don't want to turn off updates entirely with the "policies.json" file that I've seen with other questions; I just want to disable the update popup and still be able to update periodically AT MY OWN DISCRETION.

I really don't know why it's so hard for FF developers to give us that popup disabling option. I have always suggested using FF to people I know for over 10 years, but will no longer do so and will be looking for an alternate browser if this continues.

FF is becoming more like Microsoft by trying to dictate what's best for us at the expense of user experience.

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I tried to download it on the browser several times and eventually got the download and entered the seed phrase and, with some outside help, established the extension again and recovered my tokens. So all was good. But today I opened my FireFox and the MetaMask was missing again. Can you please help me find out why it is missing and how to keep that from happening again. Thank you

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely).

How can I disable this?

Firefox 104.0.2 Linux Mint 20.3

I use Dashlane password manager which only half works in Firefox on my Samsung s22 Ultra. I have to manually open Dashlane copy a password and paste it into Firefox. At that point it would automatically fill. But that's not the real problem. I opened up the clipboard and found a whole collection of my passwords. How do I set up Firefox to clear the clipboard on exit?

Currently I use Firefox and Brave Browser, I want to use only Firefox, but the lack of an option to create shortcuts like in Brave is what prevents me from doing that, these shortcuts are extremely useful and practical, but in Firefox the only way to do this is through links that will open in the browser, which is practically useless because I can create shortcut links within the browser itself. I also performed a procedure in the browser's advanced settings so that I could have this option, but it doesn't work either. So I was wondering if there is any other way to do this.

The fonts are weird for some pages. I have used the following settings: Fonts for: latin, Proportional: Serif, Serif: Default(DejaVu Serif), Sans-serif: Default(DejaVu Sans), Monospace: Default(DejaVu Sans Mono). Also I have checked the box "Allow pages to choose their own fonts, instead of your selections above".

Need help to fix the issue!

Firefox Reader view is being defeated on some sites even though Firefox shows the Reader view icon. Example, on CNBC.com news pages clicking the Reader view icon replaces an article’s content with a CNBC page about their cookie policy, e.g. try using Reader view on https://www.cnbc.com/2022/08/26/iphone-gestures-and-hidden-menus.html Is there some way that Reader view can be made to work on these pages?

The (Download>save file as )function is completely F'ed up. Upgraded from Ubuntu 20.04 to 22.04 today. That included an updated firefox. Now when I download and save a file as function when I enter either a letter or number to rename the file the Search window pops up with options, or no options, that are available in the directory I'm saving to. The key or mouse focus is now in the Search box and not in the renaming the file box. That means in order to rename a file you have to switch back to the 'renaming the file' box fro the 'Search' box every time you enter a letter or number. Totally F'd up.

Hello, please how do I set up the browser so that the duplicate tab opens next to the one I want duplicated. Now the duplicated tab opens at the end of all the open tabs which is really annoying and not logical at all. I am using windows 10. Thanks

Hello!

I'm having an issue with Netflix, i am unable to play anything there at all. It always shows a message saying "firefox is installing components needed to play the audio or video on this page" and refuses to load anything, showing an error, F7701-1003.

After some investigation, i found out that the issue is with Firefox not loading "Widevine Content Decryption Module provided by Google Inc.". I have seasrched and tried several troubleshooting processes, and was unable to find a solution. Refreshing, reinstalling, manually deleting the profile folder, all fails

I have lost access to my e-mail account that I registered Firefox Accounts with and now I can't login to my Firefox account despite knowing the correct password because it insists on entering a code sent to the e-mail address I have no longer access to. Is there any way I can login to my Firefox account only with my current password to change my linked e-mail address? Or somehow ask support to change it for me manually? If none of that is possible, I want to, at the very least, deactivate or delete said account because I'm worried about the possibility of abuse.

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installation of Firefox results in the creation of two profiles, one called "default-release" and another "default" where "default-release" is the default. Ugh.

Can any user safely delete the "default" profile and rename the "default-release" profile to "default" to restore a simple, uncomplicated configuration? Why wouldn't Firefox do this by default?

I understand from question 1264072 that Firefox did this intentionally to support multiple installs and release channels, but why shouldn't the "default" profile be used by default? Surely a user who is not performing multiple installs or dealing with multiple release channels shouldn't have their profile names polluted by unaffected concerns.

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux, this instead opens the downloads library (which is normally ctrl + shift + j...). Is there any way to change the shortcuts on Linux to be the same as the other two OSes? Judging by the many many open questions on this site about changing shortcuts, I'm not holding my breath...

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in Edge browser and Chrome browser. So it looks like an issue with firefox, The audio is not muted or disabled in any way its just silent when playing back youtube

Any help apreciated

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?