Showing questions tagged: Show all questions
  • Archived

How to completely disable Google translator pop-up

Hi there! I have the issue that when I enter a website that is in English, I sometimes get a little Google translator pop-up at the top which asks me to translate the pa… (read more)

Hi there!

I have the issue that when I enter a website that is in English, I sometimes get a little Google translator pop-up at the top which asks me to translate the page. As I am fully fluent in English, I would like to disable this but the option "Disable for English" does not seem to do anything, as this keeps happening. I can disable it for an individual website but I would like to disable it completely.

I'm also confused because within Firefox I have only selected US English as a preferred language. My laptop itself is set to German.

I don't have any translator add-ons installed and can't figure out where this pop-up even comes from, let alone how to fully disable it.

If anyone could help, I'd be very grateful!

Anne

Asked by wolflight99 1 year ago

Last reply by Paul 1 year ago

  • Archived

changing my default search engine from Duck Duck Go

I no longer see a box that contains a variety of search engine choices. I have been using DuckDuckGo and am very dissatisfied with it now. I'd love to know which one(s)… (read more)

I no longer see a box that contains a variety of search engine choices. I have been using DuckDuckGo and am very dissatisfied with it now. I'd love to know which one(s) people recommend (not google, bing etc, please!) and what the steps are now to changing DDG as my default to this new one? Many thanks (I'm a senior and quite computer literate unless the reply contains tech language I might not understand...)

Asked by nielsen3 1 year ago

Last reply by Terry 1 year ago

  • Archived

"It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back"

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do… (read more)

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

Asked by Rhonda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Send Tab to device not working PC to iPad

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (io… (read more)

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (ios 15.5) or iphone to ipad, again all work. It's only PC to iPad. In fact, I send tabs back & forth from 2 laptops, 2 PCs & iphone and all work fine just PC to ipad

I have notifications on, have signed out of all devices & signed back in, removed devices from sync and re-entered, I have deleted Firefox on ipad and PC, cleared cache & cookies on ipad &PC, still the same issue.

Is it an ios 12.5 issue which is the latest version I can install?

(copy of sync log added above 'Share Data' below

Asked by TigerManQ 1 year ago

Last reply by Paul 1 year ago

  • Archived

sidebar used to show history; now "bookmarks" is the default. I want it to show history.

My sidebar used to always come up showing "history." Now the default seems to be "bookmarks." I know I can toggle down to "history," but I often forget to do that and c… (read more)

My sidebar used to always come up showing "history." Now the default seems to be "bookmarks." I know I can toggle down to "history," but I often forget to do that and click on a bookmark, thinking I was going to my most recent use of that bookmark. Is there a way to set the sidebar just to "history" again?

Asked by r_isaacs 1 year ago

Last reply by cor-el 1 year ago

  • Archived

retaining non-existant email for firefox primary

I am trying to remove old unused primary email and change to new My old email which I have NO ACCESS TO is [email address] My new email is: [email address] Please email m… (read more)

I am trying to remove old unused primary email and change to new My old email which I have NO ACCESS TO is [email address] My new email is: [email address] Please email me at the icloud account THANK YOU!!!!!!

Asked by ohbewhon1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

LastPass extension

I have LastPass extension active in my Firefox browser, however it does not work. When opening my Firefox browser the LastPass icon in the upper right corner remains bla… (read more)

I have LastPass extension active in my Firefox browser, however it does not work. When opening my Firefox browser the LastPass icon in the upper right corner remains black with 3 white dots, not functioning. On other browsers the LastPass icon turns red, functioning. How can I get the LastPass to function? I have been forced to use Edge as my primary browser where I prefer to use Firefox. Please help.

  • Archived

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Reset Password and Lost Bookmark backup?

I just had to recovery my Windows installation and all of my apps were removed during the process. I reinstalled Firefox and then tried to login to my account (Sync) and … (read more)

I just had to recovery my Windows installation and all of my apps were removed during the process. I reinstalled Firefox and then tried to login to my account (Sync) and I couldn't remember my password. I then reset my password and then tried to sync my bookmarks and everything was gone and nothing was restored....is there a archive of my bookmarks available somewhere I can restore them? Please help!

Asked by lucas.radech 1 year ago

Last reply by Paul 1 year ago

  • Archived

Your browser is too old (Firefox 102.0.1 (64-bit)) - Microsoft Flight Simulator web site

I am getting an error from a web site since updating to the latest firefox version. https://forums.flightsimulator.com/ Says my browser is too old! … (read more)

I am getting an error from a web site since updating to the latest firefox version.

https://forums.flightsimulator.com/

Says my browser is too old!

Asked by mmarhoefer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Setting the application to open pdf files Firefox 102.0.1

In settings, the application for opening pdf files defaults to Open in Firefox. I change it to save file. Close re-open. Firefox opens all pdf files in Firefox browser.… (read more)

In settings, the application for opening pdf files defaults to Open in Firefox. I change it to save file. Close re-open. Firefox opens all pdf files in Firefox browser. I try reboot. Firefox opens all pdf files in Firefox browser.

I update and reboot. Same thing. Always opens in Firefox browser.

I change it to open with default application, close and reopen and verify settings say to use default application. (When I open a pdf in Nemo or Catfish, it defaults to XReader.) Firefox still opens pdf files in Firefox. I close and reboot. Same thing.

This version 102.0.1 (64bit) appears to have opening pdf files hard coded into the browser.

Asked by brian.paul.hanley 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

"Sign in with Google" not working

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes ri… (read more)

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes right back. I've cleared cookies and cache and restarted my browser, disabled pop-up blocker, and tried in a private browsing session but its always the same thing

Asked by Tenley H 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Microsoft teams link opening in browser instead of application

Good day, I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the T… (read more)

Good day,

I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Teams app, and things work well. However on my new laptop (Windows 11, not my choice) the links open up inside of the browser and ALSO don't acknowledge the existence of the webcam, despite my telling the browser to work with it. Teams is installed on the computer.

Could someone please help me to either (or both) get teams to open in the application or get firefox to acknowledge that my webcam exists (other programs do work with it).

Thanks, Joe

Asked by joeachille 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Removed login for a site but can still login

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't pre… (read more)

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't present me with the prompt to enter my login info but still opens the app without logging me in confirmed by the app that I'm not logged in.

When I click to login to the www.logitech.com site I'm also not presented with the username/password prompt butt I am automatically logged in.

After being logged in via the website, now the Logitech Options app shows me logged in while the webpage that launches the app wouldn't log me in but still opened the app.

Clearing site data and cookies for id.logi.com and www.logitech.com didn't fix the problem. How can I not login on one page and be able to login on another page both without a login prompt?

Asked by raymor 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago