All Products Support Forum

Every day as far as I can remember, when I clicked on on The Fire Fox symbol I got a page of my favorites. This morning, and all day I get an Xfinity page. What happened, and how is it fixed? Xfinity says it's not their fault it's Fire Fox's problem

Sooo I had tens of tabs open, with intention to keep them - I couldn't find an option to save all of them, so decided to update the app, just in case FF caught up with some functionalities I've seen in my other browsers - bookmarking all tabs, namely.

After I've updated, all my open tabs are gone and "recently closed" is empty. There's no way to have the tabs back.

I don't expect there's a way to solve this problem, but I'm posting it here just in case, and at the same time marking my segue to Safari.

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no way I can remember all of them, how can I restore?? Android, no desktop fixes please!

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when I eventually go to close the tabs in the browser because every time I try to close the tabs, the external app reopens!

I want to update to the latest version but the "Text selection magnifier" is stopping me from updating firefox android. Because I find it pretty useless and very distracting when viewing text while selecting the text in a website/article. Please provide a toggle for it in the Settings.

Hello there! I have an issue with the context menu, which appears on selecting a word on any web site (you can see it on the screenshot attached one after another as it appears)

The context menu is too long, and most frequent options like copy text are in the end (I should switch it many times to copy anything, it appears only on the third tap, and some weird functions like search in Edge appears before the really useful ones). How could it be fixed?

YouTube videos cannot be played in 4K resolution on Firefox; the maximum supported resolution is 1080p. However, when using Chrome browser, 4K playback is supported.

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction in order to 'sync' my PC and my phone! Please help! Thank you and have a nice day!