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  • Archived

pictures popping up on web pages

I use a touch screen HP laptop. And when I shopping or just reading news and there is a picture on the page or site it pops up, even if I do not touch it. I can not see t… (read more)

I use a touch screen HP laptop. And when I shopping or just reading news and there is a picture on the page or site it pops up, even if I do not touch it. I can not see the text behind it. I know it is a setting some here because if i go to trouble shooting mode it does not happen. i have checked and unchecked every thing I can fine and nothing helps but trouble shooting mode. So when I close out and reopen Firefox trouble back. I have not tried other browsers because I only like Firefox

Asked by neiler2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost access to primary email, but can access secondary email - Firefox Login

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE … (read more)

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE CODE SENT TO MY SECONDARY EMAIL?

Asked by psalm241 1 year ago

Last reply by cor-el 1 year ago

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Trusted site being blocked

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What c… (read more)

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What can I do to override this issue? Cheers!

Asked by ian159 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

the browser

Its difficult to get help with firefox even though I have been using it for a long time. 1. everyting when I open the browser it tells me that it is not responding. 2. Th… (read more)

Its difficult to get help with firefox even though I have been using it for a long time. 1. everyting when I open the browser it tells me that it is not responding. 2. Then once it opend up it tells me that the firefox is already running and that I need to close the old one before the new one can run.. 3. It just seems that the browser with all the updates run slower and slower with each updates.. 4. I find it difficult to get a hander on running firefox...can you help?

Thanks. winston ho [email removed from public]

Asked by haywardham 1 year ago

Last reply by cor-el 1 year ago

  • Archived

(Not Responding)

PC / Windows 7 (yes, still) / Firefox 100.0.2 : Past several months on Firefox, when attempting to access a video either embedded (say, in a news site or YouTube), … (read more)

PC / Windows 7 (yes, still) / Firefox 100.0.2 :

Past several months on Firefox, when attempting to access a video either embedded (say, in a news site or YouTube), the download is unusually slow, with such screen notices (attached) appearing.

The "gray bar" across the bottom (which, as I understand it, indicates buffering/caching activity) immediately loads up about .25%, then awaits the video to play . . . and then it sits there and goes through any combination of the attached .jpgs.

Quite often, regardless of how many tabs are open (perhaps a half dozen), the (Not Responding) message will show up, and then it's just wait it out (usually 15-45 seconds).

Any solutions / comments / directions-to-point-me-in?

Appreciated. Thank you.

Asked by Hikermann 1 year ago

Last reply by LudditePro 1 year ago

  • Archived

sent messages have disappeared

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back? My DSL is … (read more)

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back?

My DSL is Comcast Xfinity & I use Firefox is my browser. I also use MSN.

Asked by grandmaperson 1 year ago

Last reply by James 1 year ago

  • Archived

DELETING BOOKMARKS

I KEEP HITTING ALTERNATIVELY :"dismiss" and "delete from history" but some i have to do it 40 0r 50 times before it stops popping back up GARBAGE SOFTWARE … (read more)

I KEEP HITTING ALTERNATIVELY :"dismiss" and "delete from history" but some i have to do it 40 0r 50 times before it stops popping back up

GARBAGE SOFTWARE

Asked by Rod 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Installation for EnglishGB dictionary does not complete

I cannot install English GB dictionary for my spell checker. When I click add dictionaries it takes me to a page where I can select Englsih GB as one of the dictionaries … (read more)

I cannot install English GB dictionary for my spell checker. When I click add dictionaries it takes me to a page where I can select Englsih GB as one of the dictionaries available in my locale. It then takes me to the info and remove page for the dictionary but there is no option to install and no pop up to start the download appears.

Asked by Gerard 1 year ago

Last reply by James 1 year ago

  • Archived

How to restore a previous Firefox session

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been… (read more)

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been over a week now. How can I restore the session from before my Macbook Pro was repaired?

Asked by alice.meade1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FireFox is not showing the correct printer name

Our printers are added from a print server. FireFox is showing the full printer server path as the printer name. This is not good. Why is this happening? I have tried cle… (read more)

Our printers are added from a print server. FireFox is showing the full printer server path as the printer name. This is not good. Why is this happening? I have tried clearing the printer settings and re-adding the printers but this did not fix the issue.

Asked by jack.wells 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By defaul… (read more)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Asked by Naman Bansal 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Onedrive won't open in Firefox.

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles… (read more)

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles and clearing the cache is there. This is where I found it the first time. Any ideas?

Asked by robynneda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Screen goes black.

Yesterday when my wife tried searching on her computer within the Amazon site the screen went black. She is able to pull up the Amazon website but when she tries to searc… (read more)

Yesterday when my wife tried searching on her computer within the Amazon site the screen went black. She is able to pull up the Amazon website but when she tries to search for a product the screen goes black. There will be a split second when you can see the search results but then it goes black. I do not see any pop-up blocker warning at the top.This does not happen on other websites.

Asked by greyhndfan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal erro… (read more)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Asked by Mary 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago