All Products Support Forum

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works except when I try to use it for the second verification. When I went to turn it on on my phone, it wouldn't turn on. I think it's still trying to sync. This is a serious problem that I didn't ask for and didn't expect to have another trouble shooting problem that is ruining my business. I'm trying to work and it won't let me.

May I talk to a person? I would love to get help. I need to get help, but I'm stopped from signing up due to this problem. Talking to someone works best for me and is the fastest way to fix this. I have to get my shop up yesterday.

Please help. [removed phone# from public forum]

First off it set the search bar and menu at the bottom of the screen and I didn't know how to change that. Then I couldn't sync with all my account passwords and bookmarks previously saved on other apps. I had to delete the app because the idea of privacy is great and all but I need to get access to my preferred websites and accounts easily. If you can provide an easy fix I will give the app another try.

Thanks.

Someone has changed my account. When you sign into an account they ask for email and password. That's for safety. When I went into firefox it said I had signed out which I hadn't. So I resigned up. Put my email in and when it came to put in password it was autofilled, which was not me ne,vi don't autofill anything besid s way too many dots. Then I finally got the dots deleted and put my n my password and it told me its wrong and I can't get into it

I used Firefox for iOS all the time on my previous iPhone. When I got a new one and downloaded it, I came across this issue. I am logged in to Firefox and all the sites I have passwords for are saved. It also asks me if I wish to save passwords. Neither of these function properly. All the passwords and usernames come up blank.

I'm having a huge problem logging into or signing into my Firefox Account for Android either first time ever or first time with my new Password anyway? I can't remember. It won't give me a box for the Password no matter what so I can't Sign In! Respectfully, Barry

For about 1 week now, Android Firefox nightly does not input my saved passwords into the password fields. Thankfully the regular Firefox app has no issues with inputting the passwords that are saved. Is this a bug with Firefox nightly Android?

Nightly version is 111.0a1

So I did this Firefox thing this morning and now when I click "logins and passwords" this Firefox Lockwise pops up ... with NO passwords??? Please revert me back to my old Firefox! I NEED my passwords

I updated firefox from version 68 on my android phone and lost all bookmarks and passwords. It's an older Samsung. How can they be restored? I've never had this happen when updating a browser.

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

bold text I have a broken Hand I cannot text good I want to sync all my passwords in so I don't have to fill them out all the timePlease you'll have to walk me through that I am so stupid when it comes to this

Hello, I saved some passwords on firefox but since, I have disable my Iphone password. I see a message « enable password on touch id on this device to save password on firefox ». Can I save passwords on firefox without a phone code ? If yes, how please ? Thanks

I was able to access passwords stored in my Firefox account from my Android apps, but now it shows "Unlock Firefox" when I try to access them. How can I solve this problem? Thanks!

Ive come back to firefox for android after a year of using other browser,bbut there is no setting i can find.

1, i visit a login page The page has the username but the password field is blank.

2, i select the link at bottom tbat says passwords.

3, a list pops up, and one of the listed items is to pick a saved password.

4, i pick the saved password, then all the urls are in the background while a thumprint security check is showing.

5, i put my thumb on the screen and now it lets me see all the saved passwords.

6, i select the correct url whos password is the right one.

7, it returns back to the original login page BLANK

It seams to me auto fill is switched on, but its not working, or the thumbnail security is blacking the transfer.

So ive deleted the url and password saved, there was only one, then ive gone to the login page and typed in the username and password, enter. Firefox asks if i wish to save the logon details, i do

But each time i go to the login page the password is blank?

I should add the url is a link to my network drives, so its an ip address like 192.168.x.xx

So ehy is android firefox no longer inserting the details, its the latest version, ive also cleared cache both, and it losds firefox as if its the first time i ran it. I set everything up to what i want, auto login is on.

I sign in with my account and sync brings back my desktop bookmarks saved logins etc.

Still there is only one url saved, ive seen this happen sometimes when thete is 2 saved logins for same url, but right now there is only one saved bookmark, and only one saved user name and password.

Anything i can do, or back to the browser i was using. Ive used the new android fitefox ever since it updated to the new one, most of the time it sat ln my phone unused, so i made sure jt had no update.

Sorry this is long, but ill be told to make sure the suto fill or auto login is on. Ive been through sll its settings.

Thanks

John