All Products Support Forum

I was looking up a Kinder candy product called "Happy Hippo" yesterday afternoon, and briefly surfed around a website for a weird American supplement company with the same name that also came up in the search results. (Just out of curiosity trying to figure out what the supplement they were selling even was.)

That supplement company subsequently showed up in my inbox this morning offering me a discount code. And to state the obvious: I ABSOLUTELY did not give this sketchy supplement company my email address while on their site.

I would be alarmed to find any company tracking me to my inbox after simply browsing their website for less than two minutes, but for it to happen after using Firefox Focus, I'm also dismayed.

I've already unsubscribed from their mailings and sent a strongly worded email about the invasion of internet user privacy, but half the problem must also lie on Firefox Focus' end. I don't know who can look for bugs or loopholes that would have let this happen, but hopefully reporting it here will start that process.

Just downloaded Firefox focus for iOS and I will say that it is the best browser I have used in terms of most things, except for the fact it seems that you can only go back one page at a time. I am an old-habits-die-hard chrome user and I genuinely want to switch to this browser, but without the ability to go back more than one page at a time it will be tough. Expected behavior: Holding down on the back button opens a list of recently visited pages for the current tab in sorted by order visited.

I notice that there’s a long tracking code connected to my browser should it be. https://mail.yahoo.com/m/folders/1?guce_referrer=aHR0cHM6Ly9sb2dpbi55YWhvby5jb20v&guce_referrer_sig=AQAAACNyIcQqlcP7MB8I_lWWn4Aj4m7n6rramn4-2qMcIJWltKxBGrIa7GZk4-BBJmZVIYfYSetDffQoBcnib4xG5r2C-07ZZoetgK42OxKH2po6ApTE1acMstXERlGD3FP1-bgpC9JKUlCr0qAeP8lPbbghC7ECwg37kKBBk1d16BKc&.src=ym&reason=mobile

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Hello,

When I open Firefox Focus on my iPad Pro it does not let me type from my Magic Keyboard. I would need to detach the Magic Keyboard to bring up the touch keyboard.

Thank You,

iPad Pro M1 iPadOS 17.0 App Version: 124.1

Is there any means to add an option to disable JavaScript in Firefox Focus? This browser has been my go-to / default browser for years on iOS, but lately it has become more difficult to use because websites wait several seconds or wait until I’ve scrolled halfway through a page before blasting a huge window up on the screen asking/demanding/requesting I sign in or agree to their (not so private) privacy policy. Even if I get by that, it seems to refresh the page and I lose where I was.

I’ve found Safari obviates this issue when I leave JavaScript off. I don’t really want to shift entirely to safari, but websites have made using Firefox Focus a bit less useful because of those pop-up windows.

I primarily use Tor Browser or Firefox with uBlock Origin (JavaScript disabled) on my regular computers and happily have few issues using the internet.

I added a search engine. I had the right %s URL string. When I added it, Firefox Focus said "make sure you replace the search string with %s". That made me think it was checking the URL, so I added https:// in front, BUT I accidentally removed the first letter of the URL. It let me add it, but then searches didn't work. It letting me use the typo implies it doesn't check the URL.

A novice user may not realize that the error really means "add https://" not the catch-all "check your %s". Not sure where to report bugs, so I'm adding it here.

The workflow to fix my typo could also be improved upon. It's dark-pattern adjacent to have to go in to search settings, change the default to another engine (assuming there is one), get kicked back to main settings, then have to go back to search engines, remove the one you added, then add it again. Could be fixed by having Focus actually try the URL when adding one. I think adding offline would be a very infrequent use case, but you could make it prompt "Hey, I can't load this URL are you sure you want to add it?"

The URL autocomplete feature does not work under the following conditions:

>an existing URL is selected >one or more characters are typed very quickly

It still works when the URL/search bar is empty/cleared or when one waits long enough until entering text, but it is very obstructive for users who value the speed of this application. The issue has existed for several updates and has not been fixed.

Thank you for your consideration.

Hi, Team! I've been experiencing FFF crashes for a while. It happens occasionally when I'm watching YouTube videos in FFF while using AppSwitcher (or checking Notification Center). Iphone X, FFF 108.0.

I've just turned on both SendUsageData and Studies switchers to help you to dig in (if that helps).

Cheers,

Since today, tapping and holding a link would use the same preview method as Safari, where it would show you a preview box that could show either a preview of the website or just the URL, switched by tapping the top right of the box. Now it uses its own preview mechanism and there is no option to show only the URL and nothing else. Could you please add such an option on the box? Thank you in advance.

I’m having trouble getting GPC for my iphone. I don’t use regular Firefox because my cellular is too slow. Focus is light and works. Is it true Mozilla has not added GPC to Focus?