All Products Support Forum

Hi there, Looking at pcapdroid and adguard DNS, Firefox on my android phone is constantly connecting to xxxxx.ingest.sentry.io.

Why does it do this? I get sentry is a crash reporting tool(?) however I have everything diagnostic wise turned off. I don't really mind but not having an option to disable this is a bit strange. Also why does it need to connect so often, even without a crash or error? I have over 50 attempts/connections logged in last 3 hours alone.

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no way I can remember all of them, how can I restore?? Android, no desktop fixes please!

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Dear Firefox team,

Since the two or three latest Updates of your browsers, a strange bug occours everytime watching a video. When I pause it and let it play again, the video goes under quite some lagging/stuttering. The audio is fine, but the video is not on screen is not. I have to go back on the video bar, so it runs smoothly again.

And before it comes, I already tried the usal methods, such as clearing the cache, clearing browser history, cookies, used privat tab, deibstalled adblocker etc. Nothing worked, and it happens even with different versions, such Firefox normal, nigtly, waterfox etc. And with every video player, not just a specific one. And I teued it on two different smartphones. Is there any solution or planning to fix this?

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

I am using the current version of fire fox and am using the same smail on both devices.

I tried using using the QR scanner from the dialogue box in the firefox keyboard, however that only brings up a "Did you use the system camera? You must pair from within the Firefox app." display.

The option is still missing from the menu.

I have firefox for android, and I have ublock origin, which is great.

However, firefox seems to refresh constantly- even if I minimize it than return instantly- it automatically goes into a refresh mode, it refreshes randomly while scrolling- I wish I coudl completely turn this "feature" off across all browsers.

I cannot state how many times I have lost VITAL data from this annoying random refreshing.

It should be an option to completely disable refreshing of ANY kind, rather than forcing it down our throats, and losing time, and data. If I want to see new content I will refresh it myself/ re enable the option. I was hoping this ridiculous "feature" would be phased out when humanity pulled its head out, but apparently- it's gotten even worse, now.

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must know ... So don't ask me just fix it!!!!!!

When a video plays, it will be laggy for a few seconds, the came back normal. Sometimes it doesn't recover from it. This happened almost everytime for the Firefox 124.2 version, seems like it has a frame rate cap.

As I installed the Firefox 122.0 version, it only appears a few times a moment, but still face a small chance to occur.

Phone specs: Vivo v21e Funtouch OS 12 Android version 12

I use corporation's websites to find its workers phone numbers. Websites for all regions around the country have the same layout but sometimes frames with names, adress and phone numbers are individualy designed.

I use mobile browser on Galaxy S series smartphones. When I mark phone number it is not recognized by any dialer. When I try the same on other browser i.ex. Brave it recognize it without any problems. No matter how web frame is designed.

I guess this is an issue for Mozilla developers to check out. Personally I dont see any custom settings to change it.

I'm seeing glitches when scrolling on some sites, eg. google.com, orange.pl. I checked other browsers - chrome and Samsung internet (so based on chromium) and there seems to be no problems.

Phone: Nothing Phone 2(a) 12GB/256GB Build: Pacman-U2.5-240322-1016-EEA NothingOS 2.5.4.a on Android 14

Hello there! I have an issue with the context menu, which appears on selecting a word on any web site (you can see it on the screenshot attached one after another as it appears)

The context menu is too long, and most frequent options like copy text are in the end (I should switch it many times to copy anything, it appears only on the third tap, and some weird functions like search in Edge appears before the really useful ones). How could it be fixed?

I want to update to the latest version but the "Text selection magnifier" is stopping me from updating firefox android. Because I find it pretty useless and very distracting when viewing text while selecting the text in a website/article. Please provide a toggle for it in the Settings.

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting information.

Any website that uses OscillatorNode and other similar features has the audio generated devolve into a crackly mess after only a second or two.

Sites where I've seen this occur: https://www.szynalski.com/tone-generator/ https://musiclab.chromeexperiments.com/Song-Maker/ https://muted.io/sequencer/