All Products Support Forum

Can you tell me why when I went to launch the app when I saw that the logo was fc written in white on a pink background? It went away after I launched the app and exited it again.

Choice needed: It's ridiculous that in 2024 in the era of huge screen tablets and phones, we are still knocked back to mobile view again and again and again. If you love mobile view and you love the bigger icons, fine! I'll go get you a juice box and you'll have a great day. But some people don't. I just want default to desktop as an OPTION. Is it so hard to understand?

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have reliable 3rd-Party security setup(s) for my Windows 7 systems.

Thanks!

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the only password listed is still the 18 character.

how to remove the annoying thing in top right corner list all tabs make that piece of [removed] go away !!!! now

its the little arrow that points down ! i always show all my tabs so this little piece of [removed] thing needs to go bye bye , why do you always add the dumbiest [removed] nobody needs ! if your going to add something here is a idea also add and [removed] delete button so nobody would have to waste time to remove it !

(edited for language as we try to keep things family friendly around here)

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

I'm setting up addon installation through `policy.json`. Below is an example. I am wondering howto configure addons thus installed using the same file. Is it possible? If yes: where to find addon-specific keys/options? As an example: when providing below `policy.json`, starting any fresh firefox profile/installation produces the dialog "Startpage.com - Private Search Engine would like to change your default search engine from Google to Startpage.com - English. Is that OK?", followed by yes/no buttons. I would like to be able to just make the addon do so forgoing the dialog.

Thanks for any pointers.

{

 "policies": {
   "ExtensionSettings": {
     "*": {
       "blocked_install_message": "Installation of extensions only allowed from 'policy.json'.",
       "installation_mode": "blocked"
     },
     "{20fc2e06-e3e4-4b2b-812b-ab431220cada}": {
       "installation_mode": "force_installed",
       "install_url": "https://addons.mozilla.org/firefox/downloads/latest/startpage-private-search/latest.xpi"
     }
   },
   "ExtensionUpdate": true
 }

}

Greetings team, have started getting pop-up messages from Youtube about the adblocker that I have on my Firefopx browser. Deleted my cookies and then that stopped for a few days, but then it again comes on. Please advise a proper solution, as I am very disinclined to pay for Ad-free service on youtube uploads.

Thanks, Brojo.

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the cookie, but hasn't made any difference! The first picture is from the Facebook browser, but the 2nd is via the Firefox browser!

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to show my login account, which is situated in the top right corner of the site. This is the only website that I know that doesn't like Firefox at all and is having problems with it. Sometimes my account appears there, but if I do something else within the site it disappears immediately. I'm logged in to the site and I can see my wishlist, but can't access the account page, because the icon menu doesn't load (see attached picture, top right corner). Because of this, I can't see the prices in my zone once I click on a game and also can't add the game to the wishlist, for this I have to use the console or another browser. Although I'm logged in to the site, because the account page is not loading, the website keeps telling me that I have to login in order to make any purchase. I've tried different methods and none worked. I want to know if there's a fix in making that menu load correctly? Thank you.

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correct credentials, it just re-shows the same authentication dialog after a few seconds. This repeats indefinitely. There is no useful info (and pretty much no info of any kind) in the dev tools. I have tried Firefox in safe mode, with no changes to the behavior.

What steps can I try to debug this problem?

I repeatedly been hacked over and over through chrome chrome and Google accounts my passwords have been robbed of me through my primary email account which had both my passwords and yes most of them were like cuz I couldn't remember so so many of them and I no longer have access to why primary account until 24 hours or 48 hours and I know that I'm putting in the right code it keeps sending this error and gives me only multiple not multiple choices on recovery and my phone has since died services since ended and I can't access that phone anymore because I do not want that carrier provider anymore and that's the delivery of laundry because information has been stolen and money has been taken out of mine unauthorized and I'm still having problems with my banking trying to prove my identity because I have to wait to have the US postal mail get the proper documents that because I can't access my primary email which was the one that is shut down I am waiting word on that from Google to Windows verified it's me which I know that her verifies me nonetheless this is going to cost me nothing but problems with Google and I regret to have to put such a bad light on Google because they have been good at a certain aspect but also I've been dealing with Google I've had nothing but hacking incidents because my information has been stolen that I have written down or I was robbed and my phone will take it and they had access to my Google accounts I just want to know how I can recover my problem email so that I can change my phone numbers which I don't have one except it takes free number and I've already used the father to make minutes on that so I basically with or without Wi-Fi

Hi,

I absolutely hate browsing forums for solutions to my problems.

I hate being forced to search FAQ's for questions that nobody asks frequently enough before being able to post something. I appreciate this is necessary to limit multiple threads about the same topic, but it's not the perfect solution.

It doesn't help if the admins of this forum fob off questions with an arrogant answer and close the thread.

I'm looking at you @dropa. Please chill. These people need to talk to each other. Don't just shove potatoes in their mouths send them packing.

I'm not trying to be abrasive, but I've seen this on other forums, it looks like bullying, and it is frustrating and, frankly, it's mean.

Thanks.

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.