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Double Mozilla on PC, same version, won't uninstall

So for some reason I have two versions of Firefox on my computer (Windows 64 bit), I am logged in and using one of them, and the other is just there. I could log in there… (read more)

So for some reason I have two versions of Firefox on my computer (Windows 64 bit), I am logged in and using one of them, and the other is just there. I could log in there but I don't want to, I just want to get rid of it. Links from Telegram open in it, creating a second Firefox window instead of opening in another tab in the already open Firefox window, which is very inconvenient. The windows list of programs which can be uninstalled only has one Firefox (I've tried deleting and reinstalling, it doesn't help). But when I try to choose a default browser I get 2 icons to choose from which look the same (see screenshot). What the heck? How do I manage this!

Asked by faina.daniel 2 hours ago

YouTube on Firefox

I have been using Firefox on my Mac for years with no problems. Recently, however, I have been having trouble running YouTube. I get to the correct page for the video I… (read more)

I have been using Firefox on my Mac for years with no problems. Recently, however, I have been having trouble running YouTube. I get to the correct page for the video I want but the video itself does not show up, just the background for the page. Any idea what I might have done to create this problem?

Asked by Neach 4 hours ago

Uninstall firefox

Every time I sign onto Firefox I get the attached message. I think that uninstalling Firefox and reinstalling "may" resolve the problem, but Firefox won't uninstall. I … (read more)

Every time I sign onto Firefox I get the attached message. I think that uninstalling Firefox and reinstalling "may" resolve the problem, but Firefox won't uninstall. I have tried four different ways and it won't uninstall. Can you help me an uninstall process?

Asked by bogus1 10 hours ago

Gmail inbox contents not matching Thunderbird inbox. + other oddities!

I recently installed Thunderbird (115.10.1) onto my Mac (Sonoma 14.4). After lots of manual housekeeping and deleting/filing hundreds of emails that had appeared in my i… (read more)

I recently installed Thunderbird (115.10.1) onto my Mac (Sonoma 14.4).

After lots of manual housekeeping and deleting/filing hundreds of emails that had appeared in my inbox (that had previously been moved into other mailboxes or deleted) I have got my inbox down to a manageable size.

But now four of the emails in my Gmail webmail inbox are not showing in my Thunderbird inbox.

I have run a repair on the folder (Thunderbird inbox) but the discrepancy remains.

How can I make sure they synchronise correctly?

Also: I have 4 old drafts in my Gmail webmail drafts which are not showing in my Thunderbird drafts folder. I created a new draft email in Thunderbird and it is not showing up in my Gmail webmail. I have tried to point Thunderbird to my Gmail drafts folder in account settings selecting: copies and folders/drafts and templates/other/drafts on [myemailaddress] but it does not seem to make any difference.

Any help much appreciated.

Asked by jonas 14 hours ago

Credit card autofill stopped working.

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the… (read more)

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the popup. 3. Popup disappears but nothing is filled in on the website form. 4. Use Google Pay or PayPal to purchase.

This used to work.

Firefox version 125.0b9 (64-bit) Ubuntu 22.04 Firefox installed from the Mozilla PPA - ppa:mozillateam/firefox-next

Asked by michael.sez 23 hours ago