All Products Support Forum

Hello dear community,

I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Firefox, but the said program gives an error.

I have noticed that when files are downloaded in FireFox, they already appear in the Downloads folder with the corresponding file extension with 0 bytes and these are then apparently swapped or merged with the .parts file.

The problem is that the mentioned program now tries to retrieve the unfinished file, which then leads to an error.

Does anyone know if it is possible to customize Firefox so that the file only appears in the download folder when the download is fully complete?

Many thanks for your help :D

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional issues are that Firefox loads the websites either very slow (~ 30 to 60 seconds) or sometimes not at all. At the same time, other browsers like Chrome or Edge load the same websites fast and reliably.

All affected clients have a fully patched Windows 10 with the latest build, up-to-date Firefox versions, recent processors and plenty of RAM and I periodically clean cookies/website-data/cache/history.

What could be the problem and the solution?

I want Firefox as my only browser, and have disabled google. I have Firefox as my default browser, but yet still have google as the browser that I'm forced to use. I seem to have to go through the whole process to have one search that isn't taken over by Google. Any advise? Thanks.

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

When I create a task in Thunderbird I can use the formatting options, like a changing the font to bold or add a bullet or numbered list. After saving the task all this formatting somehow completely disappears. How to solve this?

Hi Firefox Support Community,

I've been exploring the reviews on SGEats and noticed some performance issues while browsing the site using Firefox. The site has numerous high-quality images and interactive elements which seem to cause slower load times and occasional lag.

Are there any specific Firefox settings or extensions that could help improve the performance for such media-heavy websites? Would enabling or adjusting hardware acceleration settings make a significant difference in this case? Are there known issues with Firefox handling similar content-rich websites, and if so, are there any recommended troubleshooting steps? I appreciate any insights or recommendations to enhance my browsing experience on SG Eats and similar sites.

Thanks!

potential resources for addressing performance issues in Firefox:

Troubleshooting and tips to make Firefox faster How to adjust performance settings in Firefox Looking forward to the community's feedback!

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox, but the issue still occurs. Can you advise/fix please?

About:config is not available and my phone on vpn at ipleak.net says webrtc detection shows 10.41.0.162 IANA private or special address and 2001:db8:123:10a0 IANA private or special address.

Aren't they internal LAN ip's? How can they be seen even without a VPN when I have NAT.

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

Sometimes a box pops up on the screen that asks if I want to block or allow something. Sometimes I have no interest in doing either, and just want the damned dialog out of my face. The page seems to work otherwise, but the stupid browser keeps the dialog over top of things, and clicking outside of it, and hitting Esc, don't make it go away. I think those actions used to work, and I think there, sensibly, used to be a dismiss option, but that seems to be absent now. There's no sense to trying to force me to make a decision I don't want to make, and doesn't even need to be made, and I want this thing to cut it out.

When trying to configure my gmx.com email with Thunderbird I get this message when trying to create a new account.

Component returned failure code: 0x80004005 ▲ (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

I have set the email up many times before just never with Thunderbird on a Linux setup so I am not too sure what would be causing this, trying to find help for this I come across the same issue with varying differences. At first I thought it maybe my firewall but I disabled it and tried again and still same error. Any help much appreciated.

Hello, I administer a small fleet of Ubuntu desktops. For a variety of reasons we avoid using Canonical's Snap package version of Firefox.

Currently the fleet is using Firefox installed from the Mozilla Team PPA repo. However that repo can be incredibly slow and after reading about the new Firefox deb packages [1] from the Mozilla APT repository we would like to move to them. The problem is that these packages lack Apparmor profiles, so unfortunately my security team won't let me use them.

Would it be possible to add Apparmor profiles to these packages please? They would need to be applied only when an OS has Apparmor enabled, which may not be the default for Debian.

Thank you!

[1]: https://blog.mozilla.org/en/products/4-reasons-to-try-mozillas-new-firefox-linux-package-for-ubuntu-and-debian-derivatives/

Hi All,

I would like to change the color of the two highlighted URLs in the address bar's drop down list to what they were in FF 88 - the one that is currently selected with the cursor keys, and the one the mouse pointer is over.

The first screenshot below is of the highlight colors in FF 115/125. You can see two different shades of gray, the darker gray being the URL selected with the cursor keys, the lighter gray being the one the mouse pointer is over.

The second image shows the colors from FF 88, the URL selected with cursor keys in blue, and a dark gray for the one the mouse pointer is over.

Any help in modifying these colors, and the radius of the selection is greatly appreciated!

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Firefox mobile android version 125.3.0 (Build #2016017559), 9f29904153+ GV: 125.0.3-20240425211020 AS: 125.0.1 On a samsung galaxy note 20 ultra 5g.

Hi folks,

I've searched, but I haven't found anything to help with this particular situation ...

I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a desire/need to set up a scenario that some may think perculiar - let me set the scene ...

• Work PC running Firefox - 1 profile
• Work VDI running Firefox - 1 profile
• Work laptop running Firefox - 2 profiles (work & personal)

Mainly for the sake of sending tabs to the appropriate Firefox profile on the laptop, I want/need to be able to config things in Sync to treat those 2 profiles as being different entities. Currently, it appears that all profiles on a device (or within the same user profile on a Windows computer) are treated as the same entity by Sync.

Any ideas on how to achieve what if trying to do? Is it possible with Firefox/Mozilla Sync?

Thanks for your time.

BTW., for clarity, if it matters, the devices listed above are all Windows. FWIW., I also use FF on Android and Linux ... and MacOS.

I renamed a folder and now the folder is not showing. As the folders contains few emails and I want to those back, tried restarting the thunderbird many times. Let me know if faced the same before and found a solution for it.

My Thunderbird 115.10.2 (64 bit) is lately running very slowly. Message content takes forever to show. Sometimes don't show at all. Sent messages take 20s to save.

I was thinking that my files were simply too large, so I erase everything before 2022-01-01. Where we are now:

  Inbox            13,662 messages 3.0 gb
  All Mail         22,722 messages 5.8 gb
  Sent mail       5,175 messages  1.2 gb
  Important    13,093 messages  3.1 gb
  Other             4,700 messages (approx)

Questions: 1. Can I delete the "Important" messages, thereby perhaps freeing up 3.1 gb? In which case how do I do that?

2. Does this look like too many messages for TB? It's two and a half years worth. Like to keep it, but not at the expense of making the system so slow.

I have removed the databases twice and started with a new instance of TB, which is where we are now.

Thanks for any suggestions!

jrc

The same happens in troubleshoot mode. I also tried reinstalling an older version but the same thing happens. Help me figure out what's wrong so I can read emails. :(

I notice this subject has been mentioned prior, but I cannot find a resolve. Been using Thunderbird for a long time without issues, but last week it stopped sending and receiving emails through the Skymesh internet provider. Still sends & receives Hotmail/Gmail/Yahoo, but will not connect to any Skymesh accounts. Have reinstalled/updated, but no change. SMTP timeout and if I change settings I get the 10060 error. Could not even connect to their Webmail page either. If I turn VPN on, then I can access their Webmail page. Rang Skymesh, they poked around and said it was all this end and with Thunderbird. Seems an IP number change via VPN with Opera resolved the Webmail page access, but I cannot do that thru Thunderbird. Running Win 7. Anyone ??